About PayIt

PayIt is a software as a service (SaaS) provider of digital government services and payments. Through cloud-based technology, PayIt’s platform simplifies doing business with government agencies of any size by consolidating hundreds of services and payments into one connected experience for citizens. Within a 90-day launch period, PayIt delivers a platform to government back-offices allowing citizens to handle all of their essential government tasks (ie. taxes, driving documents, permits, licenses, fines, etc.). PayIt is able to serve any government office on the city, county or state level, regardless of population size. The PayIt platform is integrated into any existing government system of record, whether it is home-grown or provided by a third-party vendor (Accela, IBM, FAST, etc.). With a web experience, mobile-web experience and native Apple and Android app, PayIt gives government agencies an omni-channel approach to delivering services to their citizens. Providing this always-on solution that allows citizens to choose their preferred interaction method ends up driving down operational costs and increasing revenue for government agencies.
PayIt Software - PayIt Digital Wallet
PayIt Software - PayIt Dashboard and Receipt
PayIt Software - PayIt Digital License
PayIt Software - PayIt Manage - Admin Portal
PayIt Software - PayIt Digital Wallet - thumbnail
PayIt Software - PayIt Dashboard and Receipt - thumbnail
PayIt Software - PayIt Digital License - thumbnail
PayIt Software - PayIt Manage - Admin Portal - thumbnail

PayIt pricing

PayIt offers a free trial.

Free Version:
N/A
Free trial:
Yes

Alternatives to PayIt

PayPal is a digital payment platform that enables businesses and individuals to pay and accept payments through an...

Marketing 360

Marketing 360 is a cloud-based marketing platform suited for entrepreneurs as well as small and midsize businesses....

Tridens Monetization

Tridens Monetization enables service providers to quickly launch innovative digital subscription and usage-based...

EzPay America

EzPay America is a cloud-based software that helps businesses manage processing of payments through ApplePay, Google...

QuickBooks Desktop Enterprise

QuickBooks Enterprise is an accounting solution designed for SMBs across different industry verticals such as...

Tipalti

Tipalti is a cloud-based accounting management solution that helps users automate their accounts payable process. It...

PayIt Reviews

Feature rating

Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5
3 reviews of 3 View all reviews
Rachel M.
  • Industry: Government Administration
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/05/2021

Collect more with PayIt

Our overall experience with PayIt has been fantastic. The team at PayIt is super responsive and friendly. They have an excellent Client Service team, their Marketing Team helps us create content to promote our solution, and they are great communicators. We are able to work with them to develop, change, or customize all of our solutions and it has a great experience so far. We look forward to continuing to work with them.

Pros

PayIt allows our office to continually evolve and grow the services we offer. We didn't just purchase and out of the box program that only offers a single solution. We can work directly with the team at PayIt to make sure that we are providing the best possible user experience for our residents. The platform has a fresh feel to it and is very intuitive to use; no matter the users skill level they can make a payment without issue and that is big for us. On the back end, it is also very easy for us to work with PayIt to make customizations and changes as we go.

Cons

This is a hard question to answer because I can't really come up with something I don't like about PayIt. If we are having user issues or we see something we don't like, they fix it right away.

Debbie B.
  • Industry: Government Administration
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/05/2021

Cabarrus County North Carolina myCabCo powered by payit

The payit team partnered with us to implement, deploy and now support myCabCo. myCabco is a new digital platform that allows constituents to securely transact with Cabarrus County anytime, anywhere, and on their preferred device. After seeing a demo in October of 2019, we vetted payit and signed a contract in February of 2020 with a project kickoff February 26th right before the pandemic lockdown. We continued the project with weekly remote project meetings and successfully launched myCabCo on July 31 2020 with the mailing of new tax bills.

Pros

• Reduce processing fees for Cabarrus County constituents
• Simple, easy to use digital interface for a 5 star customer experience
• Secure online payments with API update of the system of record
• Satisfying reporting and reconciliation process for finance department
• Accept property tax payments via web/mobile app and at the Point-of-Sale
•Ability to set up scheduled payments
•Ability to make partial payments
•Citizen digital wallet
•Shopping cart feature

Cons

•Point-of-Sale paper receipt has limited customization

Maria W.
  • Industry: Government Administration
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/04/2021

Innovation in the Government Sector is Possible!

They have an amazing team that listens to feedback, is responsive, and always ensures you feel empowered to serve your constituents/taxpayers.

Pros

We loved the clean, simple design and how much easier it is for our customers to be billed and pay online. From an internal perspective, it provided the ability to send bills via email and an app, saving money on printing and postage, and increased cash flows.

Cons

Nothing, it’s a really great software. From a set up perspective, I think as end users (and not technical people) we can oversimplify or underestimate how much work an IT type project will be. It’ll be work to set up your site but the PayIt team will be there every step of the way and when it’s finished, you won’t regret your decision.

Related categories