Metquay

Pros

1. Flexible platform, can develop any activity ( templates, reports, admin rights etc ) as per our own requirements.
2. Ease in calculaton of Uncertainity of measurement ( just need to enter 5 or 10 repeated readings ).
3. 100% control on typographical/human errors.
4. Compliance with ISO/IEC 17025 2017.
5. Compliance with USFDA 21CFR part 11 ( for Pharma companies ).
6. Huge saving in cost & time.

Cons

1. Data entry / Template development is time consuming process

Pros

Integration has been wonderful, the team at Metquay is very helpful and they explain everything.I think we have barely scratched the surface of what Metquay can do and I am excited to start using the full potential.

Cons

Integration was not difficult, I do wish there were more Youtube videos going a little more in depth but this was all solved by there team giving me very detailed walkthroughs and teaching me how to use the program the way I needed to, via video chats and screen shares!

Alternatives Considered

Reasons for Choosing Metquay

Reasons for Switching to Metquay

Pros

- easy to use
- flexible creation of workflow, procedures
- according 17025, in a audit extreme helpful, everything organized
- our procedures get more lean
- control over the total lab

Cons

perhaps a dashboard function for the lab management will help for a global overview

Pros

Metquay is a new software that helped us to have all the instruments and their due dates more under control.

Cons

At the moment i can't find anything i like less

Pros

My company has always used excel sheets and macros for receiving, accounts payable, calibration certificates, etc. Metquay has allowed us to utilize its platform for all of the mentioned facets of our laboratory system. Being a database, accessing information is much quicker and more easily navigated than using Windows Explorer search function.

As a company on it's way to ISO-17025 accreditation, Metquay allows for us to store each of our documents, previously held only in paper form. With the Metquay database, we can scan, upload, and access all of our internal documents, external documents, calibration procedures, instrument lists, and standards list. For our upcoming audit, the ease of which we can access these documents through Metquay will exponentially increase our productivity and efficiency during both onsite and remote auditing experiences.

Excel, though a powerful program, is still a bit in the stone-age when attempting to integrating its features into our type of business; mistakes are easy, data can be lost instantaneously, and one must be proficient in Excel in order to enable it to so even the bare minimum. The Metquay developers release non-technical entities from the burden of self-concocted software solutions for critical business solutions.

Cons

We haven't dealt with database platforms in the past, so it can seem unforgiving at times. Meaning, if you make a mistake entering an item or constructing a cal procedure and/or worksheet, there is no going back, which numerically speaking is a bit of a nightmare. This is likely due to our lack of experience with database software solutions, but it has caused the most frustration during the onboarding process.

Additionally, the lack of a "help" menu or instructions guide resident in the software is somewhat of a weakness. Though the Metquay team does have videos available to answer some questions, wading through that type of media is much more ponderous that simply typing your question or topic into a search function within a "help" tab. That being said, the Metquay team somewhat tailors the database to your company, so a one-size-fits-all help menu, ultimately may simply be impractical.