About KickFin

Kickfin is a tip distribution solution that helps restaurants, bars, clubs, nightclub venues, hotels and entertainment centers directly deposit tips into employees’ bank accounts. It enables managers to create groups, manage employee profiles and approve tip amounts for staff members. The application allows supervisors to maintain payment records, conduct cost analysis, generate reports and ensure data security in compliance with PCI regulations. It offers a variety of features including payment monitoring, access control, data storage management, notifications, an employee portal and more. Additionally, Kickfin helps organizations monitor return on investments (ROIs) and capture and store employee details in a centralized repository. Kickfin comes with an application programming interface (API), which lets businesses integrate the system with several third-party payment management platforms. Pricing is available on request and support is extended via phone, email and other online measures.
KickFin Software - Kickfin sign-up: Accept your invitation and sign in using your email address or Google credentials
KickFin Software - Kickfin dashboard: After setting up your locations, you can see all employees at each location. When you're ready to distribute tips, you'll simply select the employees who worked that shift.
KickFin Software - Kickfin payment screen: After selecting employees to be paid, you'll enter the tip amounts, hit submit, and you're done. Payments appear in employees bank accounts in seconds.
KickFin Software - Kickfin reporting: Kickfin makes tracking and reporting a breeze. You can view the full payment history for your entire organization, for individual locations, and for all employees.
KickFin Software - Kickfin sign-up: Accept your invitation and sign in using your email address or Google credentials - thumbnail
KickFin Software - Kickfin dashboard: After setting up your locations, you can see all employees at each location. When you're ready to distribute tips, you'll simply select the employees who worked that shift. - thumbnail
KickFin Software - Kickfin payment screen: After selecting employees to be paid, you'll enter the tip amounts, hit submit, and you're done. Payments appear in employees bank accounts in seconds. - thumbnail
KickFin Software - Kickfin reporting: Kickfin makes tracking and reporting a breeze. You can view the full payment history for your entire organization, for individual locations, and for all employees. - thumbnail

KickFin pricing

KickFin offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

Alternatives to KickFin

KickFin Reviews

Feature rating

Value for Money
4.8
Functionality
4.8
Ease of Use
4.8
Customer Support
4.8
5 reviews of 117 View all reviews
SALVATORE
  • Industry: Restaurants
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 16/02/2021

Kickfin Review

I will say, honestly it has been an easy transition and much nice process than I thought it would be. I also can appreciate the team's willingness to hear feedback and adjustments sited from users like myself.

Pros

I love the addition of the (-1) feature at payment, makes things easier for reconciling. I like the ease of the process and how quickly it works.

Cons

When making a payment without a tipped group I feel like there could be a more efficient way of entering the team team members into the "sheet" or grid. Even a simple thing of being able to search a team member then hit "enter" key instead of having to click them over could make things flow quicker esp. for a bigger team, like one of my locations has. Also alphabetizing the team members in the drop down list could save some time as well.

Response from KickFin

Thanks for your thoughtful review, Salvatore! Our product team is laser-focused on continuously improving our product based on customer needs. Your suggestions are on our 2021 product roadmap you can expect to see a lot of these changes in an upcoming release.

Replied 11/03/2021
Andrew
  • Industry: Restaurants
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/02/2021

Wish We Had Changed Sooner

The process of setting up the system was very straight forward and simple for multiple locations accross multiple states. We have been paying for armourd car services for years due to the amount of cash we needed to payout servers tips at the end of each shift. The cost of the trucks were enormous each month, not to mention the amount of cash the stores had to keep on hand. The ability to reduce overall cash on-hand and cash handling is a huge win. We made the stores safer, less chance of employee theft, reduced the cost to the company, and added convenience for our team members.

Pros

We love the ease of getting new team members added to the system. We also like how easy it is to train new managers to use the system. The reporting is good as well.

Cons

The limitation of not being able to undo a transaction that was sent to the wrong person by mistake, or that had the wrong amount.

Response from KickFin

Because funds are immediately available in your employees' accounts, it's not possible to reverse a transaction but there are a number of ways to address an incorrect payment. Contact [email protected] if you need help!

Replied 11/03/2021
Emily
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
2

4
Reviewed on 22/03/2023

First time kickfin user

Pros

Once employees have been entered into the system, Kickfin is super easy to use. No issues with paying employees.

Cons

KickFin has a strange recharge system. Sometimes it takes days for money to hit the account. We have been noticing the lag in recharge happening more often. It's frustrating when the KickFin account doesn't have enough money but they've already taken the money from your business account. For someone who uses KickFin and also does staff payroll, I wish there was an easier way to pull employee wages. The reports show the day to day reporting, rather than a grand total. KickFin pulls it's own pay periods rather than me allowing to choose my dates. I have to go through an add each employees tips for each day of the pay period. Not a huge issue but a little annoying.

Maria
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/02/2021

Easy to teach and use

Easy smooth seamless

Pros

The set up process is simple and once you do it its hard to forget how to. Even if you do forget after a long vacation you can use the chat button or call a live person to help you if you forgot something along the way. for example add a new employee to system.

Cons

It doesn't effect me but the employee didn't like the 75 cents getting taken out each time. Our boss pays for credit card charges so after explain that they were chill.

Response from KickFin

Thanks for the 5 stars, Maria! Depending on the state where they are located, employers have the option to pass the transaction fee through to the employees but the employer can always choose not to do this. It's easy for us to configure, and a change can be made at any time! (Other digital tipping solutions can cost employees up to $3 or $4 every time they transfer funds to their bank, and it can take several days for the transfer to happen; we've found that many employees don't mind the transaction fee in order to have their funds immediately available to them in their bank accounts!)

Replied 11/03/2021
Dale
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/03/2023

The new way to pay!

I absolutely love this product and the ability to have employees at multiple locations is even more useful now too

Pros

Being able to pay my delivery drivers daily from all the credit card tips means fewer trips to the bank to reload the cash drawer with so many people using credit cards to pay these days

Cons

2 Step verification is annoying and the fees are a little higher than I would want

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