---
description: Review of RedAlert NMX Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: RedAlert NMX | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Fire Department Software](/directory/3889/fire-department/software) > [RedAlert NMX](/software/121867/redalert-nmx)

# RedAlert NMX

Canonical: https://www.softwareadvice.com.au/software/121867/redalert-nmx

> RedAlert NMX is a fire department management solution designed to help fire departments and ambulance services report and record information related to incidents, employees and inventory on a unified interface. Administrators can alert the dispatcher to track incident status, display pre-plans and view ongoing call information using computer-aided dispatching (CAD) functionality.


The platform enables teams to manage fire hydrant locations and measure the distance between various structures on a unified interface. RedAlert NMX allows managers to communicate with members via text messaging, forecast weather, view properties in aerial views and generate NFPA Reports. It also lets employees receive notifications regarding work orders, physical fitness tests, driving license expiration and other events.


RedAlert NMX lets businesses integrate the system with several third-party applications including SAP Crystal Reports. Pricing is available on request and support is extended via FAQs, user manual guides, email, phone and other online measures.
> 
> Verdict: Rated **4.5/5** by 4 users. Top-rated for **Ease of Use**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 3.7/5 | Based on overall reviews |
| Value for Money | 1.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 10% | (1/10 Likelihood to recommend) |

## About the vendor

- **Company**: Alpine Software

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact Alpine Software for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Equipment Tracking
- Event Calendar
- Facility Management
- Pictometry Imagery
- Records Management
- Scheduling
- Search/Filter

## Support Options

- Chat

## Category

- [Fire Department Software](https://www.softwareadvice.com.au/directory/3889/fire-department/software)

## Related Categories

- [Fire Department Software](https://www.softwareadvice.com.au/directory/3889/fire-department/software)
- [IFTA Software](https://www.softwareadvice.com.au/directory/3992/ifta-software/software)

## Alternatives

1. [First Due](https://www.softwareadvice.com.au/software/357561/first-due) — 4.6/5 (58 reviews)
2. [Code3 Strategist](https://www.softwareadvice.com.au/software/256379/code3-firewatch) — 4.7/5 (6 reviews)
3. [CityReporter](https://www.softwareadvice.com.au/software/384304/cityreporter) — 4.4/5 (22 reviews)
4. [Emergency Reporting](https://www.softwareadvice.com.au/software/133978/emergency-reporting) — 4.4/5 (43 reviews)
5. [InTime](https://www.softwareadvice.com.au/software/329023/intime) — 4.8/5 (111 reviews)

## Reviews

### "Integration at its best\!" — 5.0/5

> **Josh** | *23 May 2016*
> 
> We absolutely love this. The staff is very helpful. Support number always great very friendly and willing to help and answer questions. 

We would never go with any other software. Period. 

I recommend this to all my neighboring departments.

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### "Horrible - not sure how they are still in business.  No one calls back - over promise under deliver\!" — 5.0/5

> **CHARLIE** | *16 February 2018* | Recommendation rating: 0.0/10
> 
> **Pros**: Software is easy to use.  All the modules work together real well.  I guess my issue is the customer service - horrible\!
> 
> **Cons**: The customer service and support is the worst.  If you want something done or added you should plan at least a year out.  It may take that long for someone to call you back or actually get the item completed.  When you see there booth at any show, just keep walking.

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### "Absent Customer Service" — 3.0/5

> **John** | *7 October 2020* | Government Administration | Recommendation rating: 1.0/10
> 
> **Pros**: System works great once completed to your specifications.
> 
> **Cons**: Very poor customer service.  Never responds to emails for service.  Constant follow up phone calls for status updates on projects.  Very poor communication and follow up.
> 
> Poor communication and follow up to completing configurations.

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### "Best RMS Software ever\!" — 5.0/5

> **Steve** | *17 May 2016*
> 
> I would never go with any other company for my Fire Department's records and dispatching.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/121867/redalert-nmx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/fleet-management/redalert-nmx-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/121867/redalert-nmx> |
| en-GB | <https://www.softwareadvice.co.uk/software/121867/redalert-nmx> |
| en-IE | <https://www.softwareadvice.ie/software/121867/redalert-nmx> |
| en-NZ | <https://www.softwareadvice.co.nz/software/121867/redalert-nmx> |

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