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description: Review of Knackly Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Knackly | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Knackly

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> Knackly is a document automation solution, which helps law firms streamline file creation and client intake processes on a unified platform. It provides various tools such as Word designer, conditional logic, nested lists, formulas and more.&#10;&#10;&#10;Knackly supports several types of legal documents such as business contracts, engagement letters, loan agreements, pleadings and promissory notes, among others. Its Microsoft Word add-in tool enables professionals to create file templates for various purposes. Additionally, law firms can receive notifications about filled forms and store documents in a secure cloud-based repository.&#10;&#10;&#10;Knackly offers APIs, which helps businesses integrate the platform with multiple third-party systems. The product is available on monthly or annual subscriptions and support is extended via live chat, phone, documentation and video tutorials.
> 
> Verdict: Rated **4.7/5** by 7 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 7 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Knackly

## Commercial Context

- **Starting Price**: USD 99.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: $99/month Basic, $199/month Plus, and $999/month Professional. Contact Knackly at (208) 951-2180 for more details. Subscribe annually and receive 2 months free.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Anguilla, Antigua and Barbuda, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia and Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Cuba and 79 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Batch Processing
- Collaboration Tools
- Compliance Management
- Conditional Logic
- Configurable Workflow
- Content Management
- Contract Drafting
- Contract/License Management
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Capture and Transfer
- Data Import/Export

## Integrations (6 total)

- Clio
- Curo365
- Filevine
- NetDocuments
- OneDrive
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Legal Document Management Software](https://www.softwareadvice.com.au/directory/1392/document-management/software)

## Related Categories

- [Legal Document Management Software](https://www.softwareadvice.com.au/directory/1392/document-management/software)
- [Document Generation Software](https://www.softwareadvice.com.au/directory/4300/document-generation/software)
- [Document Control Software](https://www.softwareadvice.com.au/directory/4233/document-control/software)
- [Forms Automation Software](https://www.softwareadvice.com.au/directory/4223/forms-automation/software)
- [Records Management Software](https://www.softwareadvice.com.au/directory/1859/records-management/software)

## Alternatives

1. [Legito](https://www.softwareadvice.com.au/software/52265/legito) — 4.9/5 (33 reviews)
2. [NetDocuments](https://www.softwareadvice.com.au/software/86522/schaefer) — 4.2/5 (50 reviews)
3. [SYDLE ONE](https://www.softwareadvice.com.au/software/219403/sydle-bpm) — 4.7/5 (7 reviews)
4. [PandaDoc](https://www.softwareadvice.com.au/software/144409/pandadoc) — 4.5/5 (1243 reviews)
5. [M-Files](https://www.softwareadvice.com.au/software/433195/m-files-dms) — 4.4/5 (274 reviews)

## Reviews

### "Knackly document automation" — 5.0/5

> **Richard** | *4 January 2024* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Excellent support, robust capability, reliable
> 
> **Cons**: It does not integrate with our case management tools.  Integration using Zapier would be difficult due to the large number of variables in our document set.  Knackly does integrate with other tools that we do not use.
> 
> I've used the tool since its creation.  The Knackly team is always available for questions and continues to improve the product.  When Hotdocs priced itself out of the market for small businesses we reviewed all available replacements.  Knackly was the best choice then and, in my opinion, remains the best choice.

-----

### "Great alternative to HotDocs" — 5.0/5

> **Aric** | *4 January 2024* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: The use of objects makes coding much easier than other programs I have used (HotDocs and Contract Express). The learning curve is not steep if you've coded documents before. The customer support has been exceptional. The initial set up comes with many variables and formulas pre-populated to make it very efficient to get up and running.
> 
> **Cons**: Because you use objects in the coding, it can be difficult to not have variables appear in the interview that should remain hidden.
> 
> I highly recommend Knackly. It is a very powerful tool that is a bit easier to use than its competitors.

-----

### "Knackly Review" — 4.0/5

> **Strobis** | *29 March 2021* | Law Practice | Recommendation rating: 8.0/10
> 
> **Pros**: customization, reliability, support staff responsiveness
> 
> **Cons**: interview can be cumbersome, more integrations with other applications and programs would be good

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### "Hotdocs or Knackly? it's an easy choice." — 5.0/5

> **Tom** | *6 April 2021* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: The main feature that attracted us to Knackly was the API. Our software handles the "intake" and walks our clients through the decision-making process required in a divorce. From there, we needed to transmit the collected data - via API - into the preformatted documents using conditional logic to include/exclude certain sections and to fill out the "forms". &#10;&#10;Even though Knackly's API was in its early days, it was far superior to the others we looked at. (and it's getting better every day)
> 
> **Cons**: Even though I praised the API above, it still has its weaknesses. But I have no doubt those weaknesses will be resolved.
> 
> It's a small team of great people. When there is an issue, everyone cares enough to jump in and help resolve it.

-----

### "So far it is amazing" — 4.0/5

> **Noelle** | *19 March 2021* | Law Practice | Recommendation rating: 8.0/10
> 
> **Pros**: The automation is going to save a significant amount of time\!
> 
> **Cons**: There is a little bit of a learning curve to making the conditions work.
> 
> I'm still in the implementation phase but so far it is an amazing product.  There is a little bit of a learning curve but the customer support is fabulous\!

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## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/121891/knackly> |
| en | <https://www.softwareadvice.com/contract-management/knackly-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/121891/knackly> |
| en-GB | <https://www.softwareadvice.co.uk/software/121891/knackly> |
| en-IE | <https://www.softwareadvice.ie/software/121891/knackly> |
| en-NZ | <https://www.softwareadvice.co.nz/software/121891/knackly> |
| fr | <https://www.softwareadvice.fr/software/121891/knackly> |

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