--- description: Review of FireServiceRota Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FireServiceRota | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Fire Department Software](/directory/3889/fire-department/software) > [FireServiceRota](/software/122125/fireservicerota) # FireServiceRota Canonical: https://www.softwareadvice.com.au/software/122125/fireservicerota Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/122125/fireservicerota?page=2) > FireServiceRota is a cloud-based software designed to help firefighters streamline operations related to scheduling, dispatching and management of fire brigades and shifts. The platform includes a roster engine, which enables fire departments to create custom schedules and manage rosters for teams or individual firefighters via a unified portal. FireServiceRota allows organizations to display availability and utilization of resources, expected arrival time of confirmed crews to the fire station and other data in real-time using dedicated displays across multiple locations. The application lets firefighters manage duty shifts, receive notifications, and modify roster details using desktop and mobile devices. Additionally, supervisors can handle audits and generate reports to gain insights into metrics related to historical records, current resources, and staff. FireServiceRota supports integration with various third-party applications through application programming interfaces (APIs). Pricing includes monthly subscriptions and support is provided via phone, email, FAQs and other online measures. > > Verdict: Rated **4.6/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 9 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: FireServiceRota - **Founded**: 2006 ## Commercial Context - **Starting Price**: EUR 99.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pricing is per fire station. See https://goo.gl/UTc7EL for our plans. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Available Countries**: Netherlands ## Features - API - Event Calendar - Scheduling - Tactical View ## Support Options - 24/7 (Live rep) ## Category - [Fire Department Software](https://www.softwareadvice.com.au/directory/3889/fire-department/software) ## Alternatives 1. [PowerDMS](https://www.softwareadvice.com.au/software/85400/powerdms) — 4.7/5 (517 reviews) 2. [AMCS Fleet Maintenance](https://www.softwareadvice.com.au/software/402059/dossier-fleet-mms) — 4.7/5 (26 reviews) 3. [AssetPool](https://www.softwareadvice.com.au/software/413772/assetpool) — 4.8/5 (38 reviews) 4. [GovPilot](https://www.softwareadvice.com.au/software/136342/govpilot) — 4.6/5 (76 reviews) 5. [CityReporter](https://www.softwareadvice.com.au/software/384304/cityreporter) — 4.4/5 (22 reviews) ## Reviews ### "Flexible Shift Management System" — 4.0/5 > **Steve** | *21 August 2018* | Public Safety | Recommendation rating: 9.0/10 > > **Pros**: Future proof foundation / Web based system that developers are willing to adapt to suit the service requirements. > > **Cons**: Initially the cutural change to using so few shift codes - However benifits of the change are now being realised. > > The service are currently working towards an automated solution - essentially the system will propose and resolve a crewing issues as they arise - if uable to do so the system will notify the relevant personnel. This is to enhance the Wholetime solution which is now embedded into the service. Our journey with FSR from its embryonic start to the mature relationship we have today has always been centred around the mindset of resolving our need through the most efficient and effective solutions. Communication with FSR has enabled clear understanding and probably saved unnecessary development/ testing time, this communication had been maintained through use of video meetings, site visits \& social media (Whatsapp) , very often during out of hours. User feedback / Helpdesk - This funtionality is a key asset to FSR and the services limited IT helpdesk capacity, FSR are happy to deal with all qurries that are FSR related, this enables the system owners to deal with the query direct and understand common concerns to update the FAQ's / resolve with additonal development - whilst leaving internal IT department to concentrate with business as usual. ----- ### "FireServiceRota" — 5.0/5 > **Zoe** | *15 August 2018* | Government Relations | Recommendation rating: 9.0/10 > > **Pros**: FireServiceRota is a easy and robust system, once you have done the initial set up per person it basically runs its self\! It's easy to access when your out and about which is what you need when being an on call firefighter. It is also robust, therefore is anything does go wrong the support is amazing and they can go behind the scenes and work out why it went wrong and overcome it so it doesn't happen again. > > **Cons**: Initially this system can be quite daunting as it has the scope to do a lot of this so can put off when you don't understand it, however once you get used to it, it has great potential. > > I can't fault the support that FireServiceRota have shown me with getting this system up and running in our county. ----- ### "FireServiceRota review" — 4.0/5 > **Lloyd** | *21 August 2018* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: Very broad platform that supports lots of varying functionality > > **Cons**: Can be overly complex for basic level user and desktop experience can differ significantly from the mobile app experience (Android). ----- ### "FireServiceRota" — 5.0/5 > **Sean** | *15 August 2018* | Public Safety | Recommendation rating: 10.0/10 > > **Pros**: This is very simple to use and very user-friendly > > **Cons**: I think it could cause problems excepting a call on your phone due to if you’re running to your car or running to the fire station could be dangerous and cause slips trips or falls or any other accident trying to acknowledge the call on your phone. Do you have a pager which would work with FireServiceRota and you just need to press a button on your pager which acknowledge your attendance to the call before more easier > > A great service ----- ### "Wholetime and Retained" — 5.0/5 > **Adam** | *16 August 2018* | Defense & Space | Recommendation rating: 10.0/10 > > **Pros**: Then ease of use not only on a PC but on my mobile device. Clear and updates quickly > > **Cons**: Any problems are addressed as quickly as possible ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/122125/fireservicerota?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/122125/fireservicerota) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data