4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About ClickUp

ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolbar. Users can assign comments and tasks to specific team members or groups of team members. Comments and tasks can be marked as resolved or in progress, or users can create custom statuses. Projects can be viewed from an Agile dashboard or organized by assignee. The activity stream displays tasks as they’re created and completed in real time. Users can configure notifications to be sent only for specific items. The mentions feature alerts users when another team member names them in a discussion, and comments can be edited after posting. Integrations include Slack and GitHub. Support is offered over the phone and via email. Pricing is per month.
ClickUp Software - ClickUp Board View
ClickUp Software - ClickUp List View
ClickUp Software - ClickUp Box View
ClickUp Software - ClickUp tasks scheduling
ClickUp video
ClickUp Software - ClickUp Board View - thumbnail
ClickUp Software - ClickUp List View - thumbnail
ClickUp Software - ClickUp Box View - thumbnail
ClickUp Software - ClickUp tasks scheduling - thumbnail

ClickUp pricing

ClickUp has a free version and does not offer a free trial. ClickUp paid version starts at USD 9.00/month.

Starting Price:
USD 9.00/month
Free Version:
Yes
Free trial:
No

Alternatives to ClickUp

ClickUp Reviews

Feature rating

Value for Money
4.6
Functionality
4.6
Ease of Use
4.3
Customer Support
4.5
5 reviews of 4,232 View all reviews
Denise
Denise
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 09/06/2022

It allows flexible team cooperation on daily activities

Organization of a little project. It sits perfectly in the middle of the two extremes: too basic and too complex. When it comes to connecting chores and keeping track of them all in one location, there is no limit to the possibilities. To have all my work documented correctly, it's nice that you can insert comments and embeds, even Genially.

Pros

All of the templates and their adaptability give a clear picture of the possibilities. Fortunately, the Clickup university and other resources, such as videos, make a wealth of learning readily available. This makes it simpler for me to keep track of the many projects on which my team is currently working, allowing me to better allocate resources and time.

Cons

Even if you think you're on a subpage of a document, it might be difficult to tell. It's difficult to see the differences between two templates with the same name.

Christian
Christian
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 22/08/2023

Clickup Helps me manage my weekly tasks

Our organization could not have automated task management or cross-functional project management without Clickup's assistance. Organization-wide capacity planning has also benefited from this.

Pros

ClickUp has been an invaluable tool in assisting me to manage my time effectively and remain on top of my many responsibilities at work, in school, and in my personal life. You can add tasks without switching windows thanks to a handy Google Chrome widget.

Cons

The controls on the dashboard are finicky and will require some practice. All the teams have problems with this particular area of integration and application. I wish I could sync the calendar with my calendar on Google more easily. It seems that just the distinction between tasks and subtasks is communicated.

Marvin
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
0

4
Reviewed on 02/08/2024

Solid all in one product

Overall though, especially as a user I'm very happy with the product and it works the best out of all we have tried, especially also for the other non IT/Development departments that struggled with utilizing other solutions before

Pros

It is a fully fledged all in one solution for Product Development.
We use it from creating and tracking high level goals to individual projects and even our ticket system is here.
Added to that it has a robust set of supporting features like Documents, Graphs, and Video recording (for help videos etc.)

Cons

It can be unreliable, from just beeing very slow in general, to loading issues that keep cropping up where I can't edit Task descriptions because the field is just in a loading loop.
To a lesser degree for a user but for me as an admin:
Upselling, they are constantly trying to upsell you, from AI to courses to the business plus plan (which on their pricing page they don't even list, but they love gating little things behind)
Similiarly they love to tell you how easy it is to add a user in the middle of a month, but remove one and suddenly you have "an open seat" that you should quickly fill since you are already paying for it. Those and other examples just make the practices feel very money grabby and I'm kind of fearing them taking away features just to add into another extra premium fee.

Alternatives Considered

Asana

Reasons for Choosing ClickUp

We wanted an all in one product that was easy to use for our non technical departments to manage their projects as well.

Switched From

Jira

Reasons for Switching to ClickUp

Same as the reason we switched, Asana was not as feature complete as clickup
Britt
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Features
3
Ease of Use
2
Customer Support
3

3
Reviewed on 10/09/2024

ClickUp Requires Clicking Around

Pros

I like the ease of sharing tasks with team members. Very good to keep track of where everyone is at in a project.

Cons

It's pretty difficult to actually figure out how to use all the different capabilities that ClickUp offers. Sometimes it feels like I'm clicking around in circles because I can't find where I'm trying to go.

Verified Reviewer
  • Industry: Individual & Family Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
2
Customer Support
0

5
Reviewed on 06/07/2024

Almost helped me get my life together! Almost.......

Overall, I really appreciate ClickUp and I want to be able to utilize it consistently. For myself personally, as someone with ADHD tendencies this software is extremely intriguing, yet at the same time it's too complicated and time consuming to be a helpful day-to-day tool. If I had more time (and attention!) I could see this software being an intrigal piece in how I managed my life - both for work and home. Someday, I could see this happening. But until I have the time to make this happen, I'm off in search of the one true software that might finally help me to get my life organized!

Pros

Click up has SO many features! Even their free version is loaded with different tools to help you organize/plan/create/coordinate etc.. I love all of the options that are available throughout the experience of uing Clickup. Users are able to tailor and personalize almost all default settings/templates at every step along the way. I also appreciate the emphasis on versatility and adaptability of this software. This software is fully functional for user's Work and/or Personal goals/projects/plans etc.. as well as when being utilized as an individual user or within a team of user's who are collaborating..

Cons

The software has so many great features and options but the one downside is accessibility and ease of use for user's. The app on my IOS apple iphone SE was almost unusable (for me!) I am not an expert when it comes to using software but I'm also not a novice. For me the app was very confusing and took so much time/energy to set up that it was not worth even trying.

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