About Tray.io

Tray.io is an Integration Platform as a Service (IPaaS) software that provides businesses with tools to build customizable workflows and integrate required third-party applications according to requirements. Using the drag-and-drop builder, professionals can add branches, loop connections, boolean conditions, break loops and various other elements in the workflows. Tray.io allows organizations to maintain a log of identified issues and connect existing data center applications with cloud systems. Developers can secure confidential data through single sign-on (SSO) capabilities and search/filter through logs to streamline debugging processes. Additionally, it lets supervisors undo/redo workflow steps, add descriptions and sort them using custom labels. Tray.io offers an API, which enables businesses to integrate the platform with various third-party applications, such as Slack, Zendesk, SendGrid and more. Pricing is available on annual subscriptions and support is extended via live chat, phone and an inquiry form.
Tray.io Software - Tray.io build workflow
Tray.io Software - Tray.io drag-and-drop workflow editor
Tray.io Software - Tray.io debugging
Tray.io Software - Tray.io build workflow - thumbnail
Tray.io Software - Tray.io drag-and-drop workflow editor - thumbnail
Tray.io Software - Tray.io debugging - thumbnail

Tray.io pricing

Tray.io does not have a free version but does offer a free trial. Tray.io paid version starts at USD 500.00/month.

Starting Price:
USD 500.00/month
Free Version:
No
Free trial:
Yes

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Tray.io Reviews

Feature rating

Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5
5 reviews of 8 View all reviews
Greg C.
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
5

5
Reviewed on 23/02/2021

A great middleware for custom api connections

I've worked with Tray on a few client based projects and they have been amazing to work with everytime. Whenever someone brings up the need to connect some cloud softwared that doesn't have an out of the box connector or they need just a bit more than is offered we look to Tray to fill that gap.

Pros

The Tray team is there to help with your configuration needs. Setting up calls as needed from requirements through implimentation and post deployment support. This software helps with automating between 2 cloudbased systems like Zendesk and Salesforce adding an extra layer of communication between the 2.

Cons

This can be tuff to configure on you aren't utilizing one of their "out of the box" connectors. However, their team is there to support your if needed.

Davi R.
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 28/06/2017

Very well done service, lots of functionality

Powerful integrations between different services.

Pros

Tray has helped us solve a lot of integration challenges. It has a lot of functionality and is very powerful.

Cons

Some of the settings could be a bit more intuitive and documentation could be a bit better. But this is entirely to be expected with a complex product. This is not a knock on the service - just an observation of one thing that could improve.

Response from Tray.io

thanks!

Replied 28/06/2017
Xavier V.
  • Industry: Research
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
4

5
Reviewed on 27/06/2017

Tray io allows us to automate several cloud based platforms. We've had a great user...

Automation

Pros

Ability to automate with other cloud based platforms. Ability to mold the tool through its advanced user interface. Also caters to the non-technical person.

Cons

Would be great if there were videos on how-to implement some of the integrations.
A user group/forum for newbies would be much welcomed
Debugging interface could be more user friendly
SF integration for new variables can be quite complex - would love some videos on how / to:
Not enough trigger options for workflows
Quarterly webinars on how to use each of these features would be much welcomed. I feel that these sessions would fill up rather quickly, being that the advanced configuration features are a hit or miss.

I dont have much else to say at this point. My experience using Tray has been, for the most part, positive.

Response from Tray.io

Thanks!

Replied 27/06/2017
Dan A.
  • Industry: Computer Software
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/06/2017

Tray.io has enabled us to set up simple integrations quickly!

This software helps us set up integration workflows for use within line of business departments.

Pros

It doesn't take a lot of time to set something up. As long as you know what you'd like to happen- it's possible to set it up that way in Tray. I also love how Tray visualizes the workflows, they're easy to understand and share!

Cons

If you're not using one of their standard connectors, be prepared to understand JSON and various API methods.

Response from Tray.io

Thanks!

Replied 21/06/2017
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/03/2019

Tray.io Easy to use

Pros

Very user friendly, and great ETL tool to get data from one place to another.

Cons

The cost model is not the best. Also if one fails they all fail and will not go past the failed record.

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