4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About Airtable

Airtable is a cloud-based project management solution targeting small to midsize businesses as well as departments within larger companies. This system focuses primarily on data organization and collaboration. The system uses a spreadsheet format to organize data. Related data can be linked together; for example, contacts can be linked to their companies or inventory items can be linked to their vendors. Airtable is compatible with multiple devices. On desktop computers, users see data in a spreadsheet format, while on mobile devices, data can be viewed as tappable cards. On both devices, users can add and remove data, attach files and share tables. Airtable integrates services such as Dropbox, Box, Evernote and Google Drive. Tables in this software are shareable, and users can track who is making changes to documents when. A chat tool is also included, which allows users to chat each other while working on tables. Airtable was founded in 2012 and is offered worldwide. This software is priced on a per user per month basis. A mobile app is available for iOS.
Airtable Software - Airtable grid view
Airtable Software - Airtable calendar view
Airtable Software - Airtable Kanban view
Airtable Software - Airtable customize fields
Airtable Software - Airtable organize ideas
Airtable Software - Airtable tasks
Airtable video
Airtable Software - Airtable grid view - thumbnail
Airtable Software - Airtable calendar view - thumbnail
Airtable Software - Airtable Kanban view - thumbnail
Airtable Software - Airtable customize fields - thumbnail
Airtable Software - Airtable organize ideas - thumbnail

Airtable pricing

Airtable has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes

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Airtable Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.4
Customer Support
4.4
5 reviews of 1,958 View all reviews
Steve
  • Industry: Nonprofit Organization Management
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 30/12/2019

Only limited by your time and creativity

We have about 10 different business processes that we track in Airtable. It's amazing how flexible it is, and the overall experience has been extremely smooth. It's especially easy to get new users up to speed quickly because of how intuitive the Airtable is, which is an especially difficult feat given how extensively you can customize everything. They have a great online help and video training as well.

Pros

Airtable brings actual structure to our working environment. We use for a team of 15 to track tasks, projects, and even for lightweight documentation of work done or where stuff is. I really like the flexibility and the ability to create just about anything with it and still make the finished product look nice. The UI is what people first comment on when I invite them to our shared set of bases--either "it looks great" or "this is easy" or something like that. I especially love the integration with Zapier so that if you need to go outside an Airtable base, you probably won't have to do manual entry--it can sync with your other app.

Cons

With the free version, you will hit the record limit will pretty easily. I wish they had a lower-priced plan that was above the free version, but below their much more expensive tiers.
A second huge miss is that there was really no way to do rich text. That severely limits the usefulness for using Airtable as any kind of repository for content or anything like that. Basically you convert everything to HTML markup and store it as plain text in Airtable, but like I said they have promised to fix this . . .

Ali
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/11/2023

Airtable Streamlines Client/Agency Collaboration

We have also used Airtable as a database for clients -- it's a great collaborative tool and has more flexibility than Google Sheets/Excel.

Pros

Airtable makes it easy for our agency to collaborate with clients on content management. Previously, we used Asana but the client could see too much into our internal back-end and collaboration. Airtable allows clients to see the front end, as well as submit revision request. This creates a cleaner, more professional experience for our clients.

Cons

It has come with a slight learning curve, but if you take the time upfront to determine the most efficient ways to set up your bases; the time it takes to set it up/learn is minimal compared to how much time it will save you long-term!

Alternatives Considered

Trello, Planoly and Asana

Reasons for Choosing Airtable

We made the switch to create a better connect management and approval system for our clients!

Switched From

Asana

Reasons for Switching to Airtable

Airtable was the most versatile! It allows us customize each base for each client depending on their unique needs!
Saviour
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 12/02/2024

Airtable is exactly what you need to start using.

Pros

It is Easy to organise and track information in my own way that i need.

Cons

Slow loading and laggy interaction while i was working with large databases.

Katie
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
3
Ease of Use
5
Customer Support
1

1
Reviewed on 11/10/2023

Downhill

Pros

I have been an Airtable user for years, and have always been impressed with its ease of use and the pace of improvements to the product itself.

Cons

Airtable has recently suffered from a lack of customer support while simultaneously (in my experience) a higher rate of usability issues/bugs. Now, they've changed their pricing structure to revoke email support from the lowest priced tier. They expect users to be able to solve their own problems via the community discussion boards and less-than-sufficient/often outdated self help articles/pages. If there was a robust library of documentation, this might be acceptable, but there is not. We might consider upgrading to the higher tier of service, but I have submitted at least 5 contact forms to speak with a salesperson, but have not received any outreach from their sales team. I suspect we will have no choice but to abandon Airtable, since we use it for critical business operations and cannot risk having it break without any customer support to troubleshoot, but also we have been unable to get in touch with any salesperson to upgrade to the higher-level accounts that come with email support.

Shayla
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 27/11/2023

Great project management and efficiency with Airtable

The seamless integration of databases and project management features has not only streamlined my workflows but has also sparked creativity in how I organize and visualize information. The platform's adaptability makes it equally valuable for personal projects, team collaboration, or complex data management tasks.

Pros

The best feature of Airtable, in my opinion, is its unparalleled flexibility in organizing and visualizing data. The combination of a spreadsheet-style interface with the power of a relational database opens up a world of possibilities. The ability to create custom views, link records, and collaborate in real-time makes it a dynamic tool for projects of any scale.

Cons

The pricing structure, especially as the team size grows, can become a consideration. More transparent pricing tiers or additional features in the lower tiers could enhance accessibility for smaller teams or individual users.

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