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About Agorapulse
Agorapulse is a social media management tool that manages social media messages, schedules and publishes content across channels, monitors, and gets stunning reports all in one easy-to-use dashboard.
Agorapulse pricing
Agorapulse does not have a free version but does offer a free trial. Agorapulse paid version starts at USD 69.00/month.
Starting Price:
USD 69.00/month
Free Version:
No
Free trial:
Yes
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Agorapulse Reviews
Feature rating
5 reviews of 710
View all reviews
Matt
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 27/08/2019
Recommending AgoraPulse for Social Media Management Platform
Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.
Pros
When I moved over to AgoraPulse, I first noticed that the interface was very clear to understand and intuitive to use. I am very busy and social media is a critical part of my business so I appreciated how it quickly I was able to get up to speed on using AgoraPulse's features. At present, I am running 5 social media accounts for my business and AgoraPulse keeps all my streams neatly organized. It helps me see urgent messages from my customers and I can respond directly to them AgoraPulse. My favorite feature overall is the schedule queue feature that allows me to post throughout the day on a schedule that I set based on when I believe my audience most wants to receive their content!
Cons
Overall the platform works great and I strongly recommend it. My complaints are pretty minor.
1. After I log in on my browser; AgoraPulse opens in a new browser window, however the original tab the landing page stays open and flashes a notification icon at me. I always have to close that tab to make the notification go away. It's minor but it's annoying.
2. I use the Queue feature a lot and I have multiple schedule queues. However, I am not able to sort the order fo the queue's in the drop-down list. Again, it's minor but I post a lot so it is annoying that I can't sort this list the way that I want.
Alternatives Considered
LaterReasons for Choosing Agorapulse
AgoraPulse feels much more up to date and modern than Hootsuite. AgoraPulse's design and layout is much clearer and easier to understand than Hootsuite's.Switched From
HootsuiteReasons for Switching to Agorapulse
AgoraPulse is more comprehensive than Later. Later is very focused on Instagram. AgoraPulse seems well designed to handle all major social media platforms well.Response from Agorapulse
Hi there Matt,
Thanks for sharing your Agorapulse experience with Capterra readers. I love hearing about your successes using the publishing queues. As far as reordering queues, what drop down list do you mean? There is a drag and drop functionality but I'm not certain it's in the same place that you're talking about.
Here's to your continued social media success!
Lisa
Replied 03/09/2019
Terry
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3
5
Reviewed on 21/08/2023
Good program for the management of social networks, highly recommended.
The process of programming using Agorapulse is quite streamlined. In particular, I adore the calendar view since it gives me the ability to envision my content strategy for the upcoming month. Even during peak hours, our material is reliably delivered to our audience thanks to the sophisticated queuing system we have in place.The platform provides in-depth analysis that is more than just a simple presentation of the numbers. My ability to optimize my strategy, better understand the behavior of audiences, and most crucially, demonstrate ROI to stakeholders has been facilitated by information that is both detailed and straightforward.
Pros
I've used a number of different social media management software, and Agorapulse is far and away the best of the bunch. Even if you have no prior experience with social media marketing, you'll quickly feel at home with the platform because to its user-friendly layout.The digital landscape is constantly shifting, so businesses need tools that can stay up and give them a leg up. That's exactly what Agorapulse does. This is a must-have for companies of any size!Finally, I want to give respect to the Agorapulse help desk staff. They are swift, thorough, and helpful, and they always find a solution to fix the rare problems that arise.
Cons
When I last used the service, not all social media were supported. This could be a problem for brands that use complicated or specialized distribution channels.Their web platform is reliable, but I've found their mobile app to be buggy and less user-friendly than I'd like.
Amy
- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3
3
Reviewed on 28/02/2022
Inexpensive Option That Provides Some Benefit
It provides our company some benefits but it is not the robust social media management platform we hoped it would be. However, it is much less expensive than the robust solutions so I suppose it is to be expected.
Pros
Makes managing our social media easier in that it is much easier to reply to comments/ messages using Agora Pulse. We also are able to track brand mentions much easier than from within the social media platforms.
Cons
This is not a robust solution. You can't really do much with Instagram stories, it is very difficult to clear out messages and comments, posting from within the platform is more difficult than doing it from within the social media platforms themselves. The analytics is lacking and it is much more difficult to collaborate than we hoped it would be when we started using this solution.
Reasons for Switching to Agorapulse
The price was better and it seemed like it provided a robust solution but in the end, that was not the case.Response from Agorapulse
Hey Amy,
Thanks for reaching out to us! I am sorry to hear that you haven't found what you were expecting in our tool. We have implemented new Instagram features since Instagram lifted some of its API limitations.
We hope that you've enjoyed working with these new features.
Regarding reports, we're continuously working to improve them. If you have any specific suggestions, feel free to reach out at [email protected].
We'd love to hear from you!
Thanks,
Samia
Replied 29/06/2022
Emily
- Industry: Airlines/Aviation
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4
5
Reviewed on 31/08/2021
AgoraPulse is indispensable if you are managing multiple accounts.
AgoraPulse really has been integral to my day to day workflow. While I have minor complaints, I'd recommend this tool to anyone needing to manage and schedule social media.
Pros
I like that this product gives me the number of social profiles I need (35) without having to piece together multiple accounts with a product. It lets me have one dashboard to manage everything that is going on with our social accounts as well as who is mentioning us on their own accounts.
Cons
I don't have a lot to complain about with AgoraPulse. I really have two main complaints. 1. They develop tools that I don't feel are helpful at an enterprise level-such as their integration with Canva. I'm sure Canva is great for a lot of people, but at the agency level, invest in a designer or the correct software to follow your brand guidelines. 2. They have introduced some new features recently that require you to upgrade your account. I feel like I am already paying at the higher end of their offerings and these teasers are just that if I can't access the new functionality.
Reasons for Choosing Agorapulse
We needed to be able to manage more social profiles than Buffer offered.Switched From
BufferReasons for Switching to Agorapulse
Pricing and number of social profiles available.Response from Agorapulse
Hi Emily,
Herre's Samia from the Product Team. I'd like to thank you for sharing this review with our team!
I am unable to see your email listed here but I would love to have to the opportunity to chat with you to better understand your suggestions.
Feel free to reach out to me at [email protected]
Best,
Samia
Replied 06/09/2021
Cynthia
- Industry: Alternative Medicine
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 27/08/2021
The most amazing social media software investment you can make!
The customer service is out of the world and remarkable. It is very stressful running a business in general, however, if you lack social currency, you lack any growth potential, so start and up your game today! We love you Agorapulse, thank you for taking our team of students under your angel wings!
Pros
Agorapulse is absolutely amazing. We have been using them for several months for numerous social channels and groups that we have scaled from ZERO to HERO. If you get the premium version of Agorapulse they open up access to an educational academy that is valued at $1K. This has saved us money and time. Many of our students at Assuaged.com have been able to find and secure jobs because of this advanced social media training. It takes time, trial, and error to figure out what works, and what does not work. Agorapulse is truly the answer to all of your social media needs, especially the advanced reporting and ability to post in GROUPS, not many social media platforms support the type of features that Agorapulse has. If we didn’t have this software, I have no clue where we would be, it is simply a life-saver and true golden investment that you won’t regret.
Cons
We LOVE everything about Agorapulse, it is A LOT to learn, but with time and patience it works out!
Response from Agorapulse
Hey Cynthia,
My name is Samia and I'd like to thank you for sharing such an extraordinary review with the community!
If you have any suggestions on how we could improve your experience even more, just let us know!
Best,
Samia
Replied 06/09/2021
