About Atera
Atera pricing
Atera does not have a free version but does offer a free trial. Atera paid version starts at USD 129.00/month.
Alternatives to Atera
Atera Reviews
Feature rating
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Amplifying and Tailoring Remote Monitoring and Management with Atera.
I'm glad that it is simple to use Atera without any hassles.Again, Atera provides ticketing and helpdesk feature thus making it fast to respond and resolve issues.
Pros
Atera uses AI technology to automate and streamline IT operations thus saving time and eliminating manual work and repetitive tasks.Atera enhances real-time monitoring and management of remote devices.Atera offers excellent remote IT support thus making it simple to resolve technical issues.Finally, it is simple to access and control remote devices securely and quickly with Atera.
Cons
I have encountered anything that is worth mentioning as dislike with Atera.
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Atera - Great for the price!
Its great! for the price it is really hard to beat. And they keep adding features every month.
Pros
We use it mostly as a remoting tool into other computers. And a few scripts here and there. the scripts are good. and for the price you cant beat it.
Cons
Sometimes the integration with spashtop for remoting is a little bit glitchy.
Alternatives Considered
NinjaOneReasons for Choosing Atera
Atera had way more features and was cheaper.Switched From
TeamViewer RemoteReasons for Switching to Atera
Pricing was better for the size of team that we have.- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Atera helps me manage my IT tasks and clients with ease, making my job simpler and more...
Pros
The remote monitoring and management tools are top-notch, and the integrated helpdesk streamlines my customer support.
Cons
The reporting features could be more customizable, and I'd like to see more integrations with third-party apps for added efficiency.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Atera Automated Patch management and Copilot has improved our efficiency and productivity
I have been using Atera for the past 3 years and have seen a tremendous growth i their service delivery. Their road map since the first time i used atera is what they are delivering. Support is 24/7 and you can never get lost alone
Pros
Atera is helping us solve tickets in a very short space of time using their Copilot in the PSA that analyses a ticket, suggest solutions and help respond professionally. Its automations for patch management have reduce our time for Maintenace and most interesting is the scheduling of
Cons
With their new features coming in every 3rd month its really difficult to find a dislike. We always looking forward to the new additions, Intergrations and changes which makes our experience a great one
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Makes IT management easier at a great price
Atera automates key processes like patch mangement and remote monitoring for us. It integrates well with ticketing and remote access, allowing our IT team to handle support issues quickly. On the whole, Atera is now integral to our operations.
Pros
Atera's dashboard is intuitive and provides insights into the systems we manage, making remote access and troubleshooting tasks easy for us. The pricing model, which is per technician and not per endpoint, is a major plus for cost control.
Cons
The reporting and analytics module should have been more flexible. Customizing reports to fit specific needs, such as for executive summaries is a bit of a hassle.