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About BookingSync
BookingSync is a cloud-based vacation rental management solution that helps hotel and apartment managers to handle multiple rentals. Key features include booking, payment, guest and channel management.
BookingSync allows property owners to design websites using pre-defined templates that can be customized. It also lets property managers grant role-based permissions to access property information.
BookingSync’s payment management feature helps rental managers manage due payments, down payments and rental security. Users can make payments via credit cards and after each payment guests receive confirmation messages for their bookings.
BookingSync is priced on a per month subscription basis. Support is offered through a knowledge base.
BookingSync pricing
BookingSync does not have a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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BookingSync Reviews
Feature rating
5 reviews of 54
View all reviews
Andrew
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 05/10/2018
The customer support we're all looking for.
Pros
Besides the technical benefits - my most favorite thing is the outstanding customer support. In terms of property management software, BookingSync is WAY ahead of the competition when it comes to customer support.
Cons
Can't think of anything right now - my only small complaint is that sometimes the admin area is slow to load.
Response from BookingSync
Hi Andrew,
Many thanks for that great review.
Glad to see that you enjoy our customer support! This team is really committed to meeting your needs and providing you with the best possible support.
Aurore
Replied 17/09/2019
Francois
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
5
Reviewed on 04/10/2024
User-Friendly Interface and Powerful Automation
Pros
Its user-friendly interface and powerful automation features. The seamless integration with multiple booking channels makes managing listings effortless. Additionally, the detailed analytics and reliable customer support provide valuable insights and assistance, enhancing overall property management efficiency.
Cons
One thing I liked least about BookingSync is that some advanced features require a higher subscription tier, making them inaccessible for smaller businesses. Additionally, the initial setup can be time-consuming, and occasional syncing issues with certain booking channels can disrupt operations.
Multiunits are not managed.
Braulio
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
2
Reviewed on 11/07/2023
Nice product with changing pricing policy
Lack of Costumer service
Pros
Nice product and helpful.Lack of costumer service. Not working on weekends
Cons
Take care they charge you a price and then they change their prices. They start charging more for the same service.
Andrew
- Industry: Leisure, Travel & Tourism
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 02/03/2017
Everything we needed, and there's plenty more to come!
We are another one of the ex-Kigo companies that got abruptly put out of work due to platform failure last year.
In hindsight it was a blessing. In our search to find another platform I came here to Capterra and looked through all the reviews, studied each one, did a trial version of several and eventually settled on Bookingsync. We've never looked back.
The first thing about Bookingsync that struck me was the ease of use and intuitive nature of the dashboard. Setting up a booking platform from scratch is a daunting prospect but I found myself very easily navigating around and getting setup with the minimum of fuss.
When I did need help, there a chat box right inside the dashboard with staff ready to answer questions immediately. The customer care is awesome! We have 175+ properties across several cities and we like to push the boundaries of what's possible with technology so I had a lot of questions. Even though I'm a whole time zone away (I'm in South America, they are based out of Europe) I get excellent, timely responses to all my questions.
When things get technically challenging, like our recent site migration, the CEO of the company personally handled my case and sat through the process with me over Skype. Support doesn't get much better than that!
One of the things I like the most about the product is the way that is gives your the basic tools for running any sized business, then gives you the option to add applications as you need them.
You can choose to add a website, channel management, revenue management, an owner portal and many other options, but only if your business needs to use them, otherwise it stays as a lean, simple to use product for a single home or a large property management company like ourselves.
I especially like the Zapier integration that allows us to push booking data into Salesforce and seamlessly work with third parties.
I really can't recommend them highly enough, and the best thing is they are still a young company that are developing more tools and integrations all the time.
It's also cheaper than what we were paying for Kigo, for a much better product in my opinion.
Pros
Ease of use and getting setup quickly
Excellent customer support
Flexibility of add-on software and integrations
Great looking website out of the box with excellent SEO functionality built in
Cons
Needs more features like reporting (but that's coming)
Response from BookingSync
Many thanks for that great review Andrew, we're proud to have you as a customer. Glad to see that you like our quick setup, customer support and flexibility with our App Center with great partners apps!
Replied 02/10/2017
Drew
- Industry: Internet
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 26/01/2017
Excellent Product with an Excellent Team
I started working BookingSync as a website developer and not a property manager. I have worked with many providers and their API - and I must say that BookingSync provides a very well documented API that is quite powerful and robust. Not only does their documentation make it easy to get started coding - but there is a wonderful staff on hand to help when needed. This is a rare find in the vacation rental industry - I really enjoy working with BookingSync because they are there when you need them the most!
Pros
Robust API
Cons
There are a few things in the API that could use better documentation (but it's still VERY good). I also wish there was a more basic authentication protocol.
Response from BookingSync
Thank you Drew for your review and feedback.
As discussed further together, we will be looking at a simpler authorization process for private integrations which should make API usage easier. We have well noted your comments on our documentation as well and already updated few areas to be more complete and detailed.
Thank you.
Replied 01/02/2017
