--- description: Review of MatrixCare Home Health & Hospice Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MatrixCare Home Health & Hospice | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Home Care Software](/directory/4779/home-care-software/software) > [MatrixCare Home Health & Hospice](/software/127741/matrixcare-home-health-and-hospice) # MatrixCare Home Health & Hospice Canonical: https://www.softwareadvice.com.au/software/127741/matrixcare-home-health-and-hospice Page: 1 / 12\ Next: [Next page](https://www.softwareadvice.com.au/software/127741/matrixcare-home-health-and-hospice?page=2) > Designed for clinicians by clinicians, MatrixCare’s award winning, best in KLAS post-acute EHR software works across home health, hospice, private duty, palliative care, skilled nursing facilities and more. With firsthand home health experience, our team understands the challenges faced by providers today. The MatrixCare EHR is designed by clinicians to deliver real-time collaboration, simplified documentation, and intuitive regulatory guidance. Whether your focus is on one care setting or many, organizations can seamlessly work across care settings. The result is more efficient operations — including faster reimbursements — more focus on patients, interoperability for smoother care transitions and more work-life balance for staff. As a long-term member of the CommonWell Health Alliance, MatrixCare has been a pioneer in interoperability, connecting post-acute software and patients to the rest of their care settings and improving workflows while strengthening referral relationships. MatrixCare’s collaborative approach to patient engagement enhances the exchange of patient data between referring physicians, case managers/discharge planners, and your organization with digital tools that offer real-time collaboration across the entire care team. These tools and resources automate many of the time-consuming and redundant processes that hinder your staff from delivering exceptional care while sustaining work-life balance. MatrixCare’s easy-to-use technology simplifies the job of your staff for better satisfaction and retention. This includes comprehensive rules to support compliance, robust care plan content (with recommendations based on documentation) alerts and reminders and an intuitive interface for clinicians to easily manage all aspects of patient care and to achieve positive patient outcomes. It also helps empower clinicians to create complete, compliant, consistent documentation that flows from the point-of-care to the back office, with powerful analytic solutions, reports and dashboards that help track key performance indicators so you can make better decisions for your organization. Previously known as Brightree, MatrixCare goes beyond an EHR with an investment in implementation and on-boarding. MatrixCare takes a partnership approach to set you and your team up for success so that you can stay competitive, achieve clinical and operational efficiency that can result in better care and outcomes, decreasing costs and increasing patient and staff satisfaction. As you grow and your software needs evolve, you can rely on smooth integrations with your MatrixCare EHR. > > Verdict: Rated **4.2/5** by 258 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 258 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ResMed - **Location**: Bloomington, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: USD 2,000.00 - **Pricing Details**: Contact MatrixCare for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Appointment Management - Assessment Management - Audit Management - Bereavement Management - Billing & Invoicing - Care Plan Management - Charting - Claims Management - Client Management - Compliance Management - Customizable Reports - EMR/EHR - Electronic Signature - HIPAA Compliant - Insurance Management - Medication History - Mobile Access - Patient Intake - Patient Records Management ## Integrations (5 total) - Brightree - Forcura - Health Recovery Solutions - Inovalon Provider Cloud - Trella Health Marketscape ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Home Care Software](https://www.softwareadvice.com.au/directory/4779/home-care-software/software) ## Related Categories - [Home Care Software](https://www.softwareadvice.com.au/directory/4779/home-care-software/software) - [Home Health Care Software](https://www.softwareadvice.com.au/directory/4406/home-health/software) - [Clinic Management Software](https://www.softwareadvice.com.au/directory/1447/hospice/software) - [Electronic Medical Records Software](https://www.softwareadvice.com.au/directory/8/electronic-medical-record-software/software) - [Private Duty Care Software](https://www.softwareadvice.com.au/directory/4077/private-duty-care/software) ## Alternatives 1. [Fusion](https://www.softwareadvice.com.au/software/395326/fusion-web-clinic) — 4.3/5 (708 reviews) 2. [Alleva](https://www.softwareadvice.com.au/software/365334/alleva) — 4.5/5 (282 reviews) 3. [Carepatron](https://www.softwareadvice.com.au/software/241061/care-patron) — 4.4/5 (843 reviews) 4. [Alora Home Health](https://www.softwareadvice.com.au/software/2085/alora) — 4.5/5 (151 reviews) 5. [InMyTeam](https://www.softwareadvice.com.au/software/257114/inmyteam) — 4.6/5 (85 reviews) ## Reviews ### "Good Software for Clinicians\!" — 5.0/5 > **Lauren** | *3 November 2022* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: \*To start, this review is coming from a CNA. Nurses use MatrixCare and there experience might differ from mine. As a CNA, I think Matrix is great. It's easy to chart on a patient using a kiosk on the floor, on a desktop computer, or by using an IPad. You can view the electronic health record easily for each patient. Once you chart on something, the red outline that indicates that it's due goes away. > > **Cons**: Matrix is not the best software to document positioning, which is why many facilities will create their own paper charts. ----- ### "Costly but fully featured and constanly developing" — 4.0/5 > **Pierce** | *19 June 2019* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: -ease of use for field staff (iPad App) -lots of built in reports for getting data out of the system -easy to contact support and get resolutions -constantly updating and developing enhancements to the product -constantly keeping customers up to date on reg. changes, and upcoming product changes and timelines -documentation is straight forward and easy to follow -order compliance features keep us compliant with orders when scheduling visits > > **Cons**: -takes lots of time and training to get used to -scheduling components lacking compared to old solution -expensive compared to our old solution (we were grandfathered into a very old rate so this was just us getting into modern licensing costs) - only guaranteed 100% comparability with their Web product by using Internet Explorer (which even MS says you shouldn't use anymore\!). Only about 95% of the product works in Chrome or Firefox. - lots of time spent (months before deployment) learning and setting up the product. But they have streamlined this as much as i think they can. > > Very professional group that know their product well, and are eager to help find solutions to issues that come up. Software (once setup and trained) is easy to navigate. ----- ### "Document Management Program is AWFUL" — 2.0/5 > **William** | *10 September 2019* | Hospital & Health Care | Recommendation rating: 1.0/10 > > **Pros**: Nothing...The program might be good for billing, and other things but in this day and age your program is only as good as it's weakest link. And their document management program is extremely weak. > > **Cons**: Document Management Program is TERRIBLE - If you're a company that generates paperwork on a daily basis and you're forced to use this program, you're screwed\! I have as close to a business line T1 internet connection as you can get and it's still the absolute slowest program I've ever had to use. I literally have to work EVERY DAY to stay on top of the paperwork generated here. ----- ### "MatrixCare" — 5.0/5 > **Samantha** | *9 December 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about MatrixCare Home Health \& Hospice was how truly user-friendly it is. The software made day-to-day workflow feel seamless, reducing extra steps and helping me stay efficient in the field. It’s genuinely the best charting system I’ve used—intuitive, organized, and designed in a way that supports clinicians rather than slowing them down. > > **Cons**: One drawback I experienced with MatrixCare Home Health \& Hospice was that certain features lacked customization, which sometimes made it difficult to tailor documentation to unique patient needs. While the system is overall very efficient, a bit more flexibility in templates and workflows would make it even stronger. > > Overall, my experience with MatrixCare Home Health \& Hospice was very positive. The software is intuitive, reliable, and makes clinical documentation feel streamlined rather than overwhelming. It supported my workflow, reduced duplicate charting, and helped me stay organized both in the field and in the office. While there are areas that could benefit from more customization, MatrixCare consistently provided a smooth, efficient charting experience and ultimately made my day-to-day work easier and more consistent. ----- ### "\*~ Amazing ~\*" — 5.0/5 > **Tiffany** | *17 December 2019* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: This software is easy to use with guides that allow you helpful tips on how to complete the tasks at hand. If I ever get stuck, creating a help ticket or "case" is easy and takes just a few minutes. The turnaround from their help center staff is quick and amazing\! I have always received an answer to my question and if the first help center employee didn't know, they kept my case open while they helped figure it out. The accessibility of this system is an amazing feature as well. The IE browser can be utilized from virtually anywhere, making this charting system easy to use with automatic updates being done seamlessly. The report function is AMAZING also\! This feature allows you to customize reports and if needed, export to Microsoft Excel. The report feature also allows you to customize and save your report as your own. This is such a time-saving bonus\! Their billing software is great also, allowing for daily billing to be completed with ease. Again, if I ever encounter a problem, the solution is just a few clicks away. > > **Cons**: This system did take a few weeks to get used to, but what system doesn't. This isn't really a drawback, just a learning curve. Hang in there.....it gets easier\! > > The benefits of this program are vast. The system streamlines everything into one platform without having to have multiple programs or browsers open to complete one task. Their customer service is superb\! Highly recommend\! ----- Page: 1 / 12\ Next: [Next page](https://www.softwareadvice.com.au/software/127741/matrixcare-home-health-and-hospice?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/127741/matrixcare-home-health-and-hospice) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data