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About Bitrix24
Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and more. Additionally, Bitrix24 includes an AI assistant located throughout the product to further enhance your productivity and streamline your workflow.
Switching to Bitrix24 eliminates the need to be subscribed to a bunch of different SaaS solutions. You get all you need in a single package — all at a flat rate.
With over 15 million users, Bitrix24 is one of the most popular business software solutions in the world.
Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, capture and store lead data, generate sales reports and perform segmentation of target audiences.
Leads received from a user’s website (for example, from an order or feedback form) can be fed directly to the CRM. Users can then create message templates, send individual or group emails to leads and contacts, capture notes on client interactions, schedule meetings and assign tasks.
Users can create personalized invoices for clients by automatically inserting client information and sending them directly to the client's email address.
Bitrix24’s sales funnel functionality offers an overview of sales transactions in progress and their respective stages. With the sales dashboard, sales agents can see how many deals they’ve won, how many clients haven’t been invoiced yet and an agent’s rating in comparison with other sales team members.
Bitrix24 pricing
Bitrix24 has a free version and offers a free trial. Bitrix24 paid version starts at USD 61.00/month.
Starting Price:
USD 61.00/month
Free Version:
Yes
Free trial:
Yes
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Bitrix24 Reviews
Feature rating
5 reviews of 924
View all reviews
Tichaona Redemptor
- Industry: Printing
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
4
Reviewed on 09/02/2024
Digital business enterprise.
Exciting and mostly informative with all features
Pros
Bitrix24 often allows users to customize project workflows and set granular permissions. This flexibility enables organizations to tailor the platform to their specific project management needs and control access to sensitive information.
Cons
too many templets that has been used by other users of the platform
Reasons for Choosing Bitrix24
Checking more project management tools that can assist business.Reasons for Switching to Bitrix24
Automatically Growing Client Database: Whenever you receive an email, phone call, or message from a new contact, Bitrix24 can automatically add them to your CRM contact list. This ensures that your contact base keeps growing as you interact with clientsResponse from Bitrix
Thank you for taking the time to leave a review. It's great to know you find the platform exciting and informative, and we're pleased that the automatic growth of your client database through our CRM has been beneficial for your business. Your decision to switch to Bitrix24 for more comprehensive project management tools is valued, and we're committed to supporting your business's success.
Replied 24/04/2024
MArco
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 22/10/2024
Bitrix CRM
It was good. i use it every day as my CRM software.
It help me manage customer needs
Pros
First that it has a free version to try and understand before buy it.
Secondo, the fact that is a really good SaaS software, in just a minute you can deploy a CRM :)
Cons
Interface is a little too complex and colorfull.
it has few personalization option for me
Response from Bitrix
Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Marco! We look forward to continuing to support your firm's growth and success.
Replied 25/10/2024
Federico
- Industry: Arts & Crafts
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
2
Reviewed on 31/10/2024
Take a good look around before falling on Bitrix
I am forced to use it in my company, but basically we only use CRM and internal messaging. Other ERPs that I have studied and that I use for other projects are much more intuitive and immediate.
Pros
It's fair to say that in its free version it still has enough usable features.
Cons
The usability, the layout and graphics settings and, in general, the user experience that requires a very long learning curve. The entire platform system (colors, positions, fonts, notifications...) is baroque and the functions are not at all intuitive.
Response from Bitrix
Thank you for taking the time to share your thoughts and experiences with Bitrix24, Federico. We truly value the feedback from our users as it helps us to continuously improve and better serve your needs.
Replied 08/11/2024
Christopher
- Industry: Logistics & Supply Chain
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
3
Reviewed on 19/09/2024
POV Review on Bitrix24
Generally, I like it only for the functions that I really use and need, but really, I feel the pricing is a rip-off.
Pros
Open Channels and messaging integrations with mostly all social media platforms and the website builder.
Cons
I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not applicable to my business operations. I hope that we can be allowed to tailor fit our plans so I can only select the features that I need and what I really use. I feel like I am wasting the value of money I pay because there are lots of features that I really don't need and don't want to use. I also hope that the Forms can be as diverse and customizable just like CognitoForms which is what I use for customer orders, I can't use the Bitrix24 Forms because it doesn't have the kind of flexibility of CognitoForms. CognitoForms is far more superior in this area.
Reasons for Choosing Bitrix24
Doesn't have Chat/Messaging integrations like that of Bitrix24.Switched From
HubSpot CRMReasons for Switching to Bitrix24
Actively looking. Once I find a more price-competitive platform, I will switch at the end of my subscription.Response from Bitrix
Thank you for taking the time to share your thoughts and experiences with Bitrix24, Christopher. We truly value the feedback from our users as it helps us to continuously improve and better serve your needs.
Replied 11/10/2024
Mahe
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
4
Reviewed on 24/10/2024
Bitrix as a user
I really like about Bitrix24 is at it brings everything together in one place.
we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at that day , it good for tracking . it has mobile access as well .
Pros
I really like about Bitrix24 is at it brings everything together in one place.
we can have chat convesation with teammates can schedule meeting . and it is easy to use .
Cons
Limited time for free version of bitrix 24
Response from Bitrix
Thank you for sharing your valuable insights and experiences with Bitrix24, Mahe! We're delighted to hear that the simplicity and unified platform design of Bitrix24 have met your expectations.
Replied 05/11/2024
