ClickMeeting

Pros

I value ClickMeeting for its ease of use and clear interface. From the perspective of an event organizer, the system's intuitive operation and extremely competent and swift customer support are also significant. We have been using the ClickMeeting webinar platform for many years and cannot imagine switching.

Cons

Managing uploaded files and certain limitations regarding formats can be problematic.

Pros

It's the most stable webinar tool I've tested.
Even if you run into problems, you can still switch to the phone option to pick up where you left.
Recordings are made in the cloud and can be synced automatically with your dropbox (but as a rule of thumbs, I always recommend to make your own local recording, better be safe than sorry).
The API allows to automate a lot of stuff in the background if you want to skip their registration process to increase conversions.

Cons

There is no way to have a real button for your call to action like in webinarjam : you can just paste a link in the chat.
Generally speaking, it's not a "marketing centered" tool so you won't have all those features like "scarcity" countdown available.
Pricing is quite expensive, especially if you need to run parallel sessions and capacity upgrades.
For big capacity upgrades (>500 attendees), I had to contact support ahead of time as it's a manual process. It's not always possible to "know" in advance so you will most likely run out of capacity or pay for nothing.
The API

Pros

Interface was user friendly, haven't experienced any connectivity issues or technical problems during webinars.

Cons

Features that you pay for additionally are bugged and are causing a lot unnecessary work on the user side, while supper from clickmeeting is non-existent. "It works for me" is their standard response.

In specific:
- you can attached files to your webinars which can be downloaded by the participants, but the feature does not work. We had to provide the files through different vendor. Support claimed that our customers (all of them!) were using wrong browsers but support didn't even suggest browser that should be fine. Meanwhile we checked it on 4 kinds of browsers with no success.
- certificates of attendance were supposed to be sent automatically. Some of the participants didn't received any, so we had to do it manually.

Pros

What we appreciate most about ClickMeeting is the ease with which we can customise various aspects of our events' image, such as registrations, waiting rooms, and main rooms. This capability lends a highly professional appearance to our events and is incredibly simple to implement.

Cons

Once one gets used to the ClickMeeting features, everything works perfectly, so we have not identified any disadvantages to it.

Pros

1. Easy to use
2. Very predictable
3. Great feature for managing the audience

Cons

It's not possible to have more than one CTA prepared in the same time

Alternatives Considered

Reasons for Switching to ClickMeeting