About Clearview

Clearview is a cloud-based telecom expense management (TEM) solution designed for midsize and larger businesses. The TEM solution is used by telecom consultants and IT or procurement managers to manage voice, data, and wireless environments. Key features include invoice processing and archiving, inventory management, bill auditing, cost allocation, and more. Clearview provides built-in report templates and lets users create customized reports to get a view of budgets and expenses. The solution helps to track data assets, wireless devices, voice usage, and cost trends through reporting. Clearview enables IT and telecom managers to manage invoices by department, employee, or location. It also provides integration with accounts payable solutions. Support to the solution is provided via email, phone, and live chat.
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Clearview pricing

Clearview does not have a free version and does not offer a free trial. Clearview paid version starts at USD 500.00/month.

Starting Price:
USD 500.00/month
Free Version:
No
Free trial:
No

Alternatives to Clearview

Clearview Reviews

Feature rating

Value for Money
5
Functionality
4.8
Ease of Use
4.9
Customer Support
4.8
5 reviews of 14 View all reviews
Rich
Rich
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/06/2018

Our overall experience has been great. We use this service for several of our clients

We use this software as our inventory database for all of our clients.

Pros

The two positives are the software itself being so easy to use and the people at Valicom. The software is very simple and flat allowing us to find any inventory item in under a minute, no matter the information a client provides us. On top of that, the customer support we get from the Clearview team is amazing. They always go above and beyond to provide us what we need.

Cons

Reporting is always a challenge with any platform. The canned reports are excellent, and Valicom will assist with custom reports. But every customer wants to see the reporting different. I wish we had a report builder, but otherwise, no limitations on the reporting itself.

Sandra
  • Industry: Human Resources
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/02/2020

Cleaview Portal

The software ensures the MRC are billing correctly with all carriers. This is a huge benefit knowing our bills are accurate.

Pros

Intuitive.
Captures all necessary data.
Contract renew notices.
Dispute status
Access is always easy, no downtime.
Everything is great!

Cons

No comments here. I have no complaints.

Alternatives Considered

QuickBooks Enterprise

Reasons for Choosing Clearview

Their software was not useful (data was not even imported correctly) and they had no process to assist the customer. I had to do all of the work.

Reasons for Switching to Clearview

Clearview met ALL of our SOW criteria. This is a GREAT portal for us.

Response from Valicom

Thank you for the review of our solutions! It is a pleasure serving you and your team!

Replied 05/02/2020
Joey
  • Industry: Food Production
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 27/08/2019

Clearview is very good, but has room to be better

For the most part I've been very happy with Clearview and wish we had our global invoicing run through it. I'd like to see some tweaks along the way to make it more customizable for easy viewing and approvals, but those are minor adjustments.

As a very minor note, I would like to see the interface updated to something a bit more modern looking. It always feels like I'm basically opening an old excel file or access database. Which works great, but could use some spiffing up.

Pros

I like the easy access to view all my sites, accounts, invoices, and past payments along with flexible reporting. It's great to view actual scans of past invoices and see payment variations month to month by amount and percentage.

Cons

Some areas of the software don't give me all the columns I'm looking for. For example, reviewing invoices requires me to open each one to find what site it's for instead of letting me add the site name column to the main review page. Some of the reporting isn't as customizable or intuitive as I would like.

Response from Valicom

Thank you for the review, Joey! We are so happy to hear how much Clearview has assisted your invoice review process. To review the invoices with your preferred columns, please feel free to contact your dedicated Project Manager to request a custom report and they would be happy to work with you! Also, we have something in the works to dazzle, coming in the new year - stay tuned!

Replied 28/08/2019
Rich
Rich
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 30/05/2019

Clearview and Valicom are easy to do business with

Valicom is great to work with. Clearview is very powerful tool for us to run our business efficiently.

Pros

Software is very flat, which makes it faster and easier to use.

Cons

Reporting continues to mature. Good out of the box, needs further ability

Response from Valicom

Thank you for your review of Clearview, Rich! Excellence in Customer Support is what we strive for and your feedback will help us review gaps to make sure we can reach that 5-star status in no time. We value you as a client and look forward to many future opportunities.

Replied 31/05/2019
Verified Reviewer
  • Industry: Management Consulting
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/12/2017

Very pragrmatic tool for Telecom spend management

Cost reduction, visibility to inventory, customer service empowerment.

Pros

Clearview is very flexible, customizable, and efficient. Great solution for both IT and AP teams looking to control spend and manage IT inventory

Cons

Would have liked more interoperabiity and email reminders and notifications on tasks and issues, as well as a mobile app

Response from Valicom

Thank you for your kind review of our Clearview platform! We carefully listen to all the feedback we receive as this is invaluable for us to improve our software.

Did you know that you can set reminders for both Tasks and Issues inside Clearview? For either, simply click the Reminders subsection (smaller tab beside the main tab) and select the date you wish to be reminded of the Task or Issue. We'd be glad to walk you through the setup if you need any advice or best practices for configuring reminders! :)

Replied 28/12/2017

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