ConsignCloud

Pros

The ease of entering and retrieving data, and the automatic updating of customers makes our business possible and keeps our consignors happy.

Cons

The monthly reconciliation process could be made more straightforward. We would also appreciate the opportunity to see the emails that go to clients so we know exactly what went and when. Ideally, closer integration with Square and eBay.

Pros

The automated emails to consignor's, it really prevents a lot of back-and-forth with our clients

Cons

The reporting features for essential KPIs like average sale, top salespeople and sales per hour are really lacking, even with tge paid reporting feature

Alternatives Considered

Reasons for Choosing ConsignCloud

Switched From

Pros

There are many good features such as the automatic emails, and that you can set expiry dates etc. that are really helpful in our daily operations.

Well organized, and the autofill and estimated pricing is very efficient and saves us a lot of time.

Cons

The first issue is the UX. It is not at all intuitively designed. It takes time to find and understand the features you are looking for. For example, finding and using the expiration feature in the expired list is very inefficient. A button directly on the products would be more useful.

The second issue is the lack of customization options. There is some customization, but it would be great to have a lot more such as:
- change timing of emails, ability set weekly/monthly instead of daily
- change font, layout, design of emails
- create own templates and categories for emails, other than those that already exist
- add option to expire products not only from the expirations list but directly in the product page
- ability to add custom tax calculations
- customize the dashboard/landing page

Pros

This app is super easy to set up and use. We run an online marketplace with thousands of products and all is easily managed in ConsignCloud. Plus the support is first rate. Really. We've received almost immediate responses to the few issues we've had to figure out.

Cons

I wish that I could apply simple fixed-amount payouts on some products listed on consignment. We don't always use percentages, and having to do this manually is a pain.

Pros

easy import/export. great built-in logic. great shopify integration.

Cons

that after images are uploaded we can't expand them to see a full-size version ever again. there's no way to directly apply consigncloud store credit at checkout in shopify. some of the logic didn't work as well as hoped originally but has improved since. the consignor user interface is not intuitive. the store user interface default landing page is mostly wasted space. we can't set up short user pins to enable team members to log in quickly, so consequently everyone just shares the same login and there's no accountability for proper consignment intake and the quality of our product listings suffers as a result.

Alternatives Considered

Reasons for Choosing ConsignCloud

Reasons for Switching to ConsignCloud