---
description: Review of Cro Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Cro Software | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [Waste Management Software](/directory/4166/waste-management/software) > [Cro Software](/software/130885/cro-software)

# Cro Software

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> CRO is a waste management software built for route-based waste and site service operators. &#10;&#10;Used by roll-off, portable restroom, septic, solid waste, and scrap businesses, CRO helps operators manage dispatching, asset tracking, driver workflows, billing, and collections in one platform. &#10;&#10;Dispatchers manage work from a live drag-and-drop dispatch board. Teams can schedule recurring services, manage swaps, pickups, drop-offs, and route changes, while tracking jobs, containers, and assets in real time. &#10;&#10;Drivers use the mobile app to complete work, capture photos, signatures, notes, and field add-ons, and communicate directly with dispatch. When work is complete, service details flow directly into billing, supporting automated invoicing, recurring billing, customer payments, and QuickBooks integrations.&#10;&#10;Built by former waste industry operators, CRO supports real waste workflows: dynamic dispatching, asset tracking, automated billing, and interactive collections for overdue accounts.&#10;&#10;CRO Software provides mobile apps for Android as well as iOS. Support is available via online help desk, demos and phone.
> 
> Verdict: Rated **4.3/5** by 54 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 54 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: RapidWorks

## Commercial Context

- **Starting Price**: USD 400.00
- **Pricing Details**: Contact CRO Software for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Tracking
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Billing & Provisioning
- Calendar Management
- Check-in/Check-out
- Commercial Properties
- Compliance Management
- Container Management
- Customer Database
- Customer Management
- Customizable Fields
- Customizable Reports

## Integrations (1 total)

- QuickBooks Online Advanced

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Waste Management Software](https://www.softwareadvice.com.au/directory/4166/waste-management/software)

## Related Categories

- [Waste Management Software](https://www.softwareadvice.com.au/directory/4166/waste-management/software)
- [Recycling Software](https://www.softwareadvice.com.au/directory/4144/recycling/software)
- [GPS Tracking Software](https://www.softwareadvice.com.au/directory/866/gps-tracking/software)
- [Transportation Dispatch Software](https://www.softwareadvice.com.au/directory/1690/taxi-dispatch/software)
- [Asset Tracking Software](https://www.softwareadvice.com.au/directory/1560/asset-tracking/software)

## Alternatives

1. [Curri](https://www.softwareadvice.com.au/software/525328/Curri) — 4.8/5 (88 reviews)
2. [OptimoRoute](https://www.softwareadvice.com.au/software/78813/optimoroute) — 4.6/5 (259 reviews)
3. [Elite EXTRA](https://www.softwareadvice.com.au/software/88789/elite-extra) — 4.7/5 (364 reviews)
4. [Jobber](https://www.softwareadvice.com.au/software/3660/jobber-lawncare) — 4.6/5 (1456 reviews)
5. [Samsara](https://www.softwareadvice.com.au/software/51789/samsara) — 4.5/5 (1006 reviews)

## Reviews

### "Cro has made our business much easier and faster to manage." — 5.0/5

> **JEFF** | *29 July 2018*
> 
> **Pros**: I love how easy it is to schedule and track jobs and the drivers love the app for its GPS, how the jobs are displayed and tracked, and the ease for putting in landfill weights.
> 
> **Cons**: A few minor wrinkles that are not even worth mentioning and I'm sure that once we have time to be properly trained that those wrinkles will disappear. We implemented the software during our busy season so that is why we have not had time for full training on CRO. With that being said CRO is very easy to learn and use even with basic training. Great job on developing this software\!

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### "CRO Software" — 4.0/5

> **Wendy** | *5 November 2020* | Environmental Services | Recommendation rating: 8.0/10
> 
> **Pros**: CRO Software has been great to work with.  Their people are great\!  They are always available to help out when needed.
> 
> **Cons**: There are a few things that this software cannot do that we need it to do.  We are hoping that we can get these features soon\!
> 
> Overall, we are happy with CRO Software.  There are a few kinks here and there that we have worked through or are still working through but they are really good to work with\!

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### "CRO Software review" — 3.0/5

> **Amanda** | *10 November 2020* | Environmental Services | Recommendation rating: 2.0/10
> 
> **Pros**: The software is web based allowing flexibility in where I work.  We also needed a real time routing software.
> 
> **Cons**: The drivers have a very difficult time operating the their app during the routes. There are functions that were supposed to be added / created but do not work the way we need them to, or don't work at all.  The billing is also not user friendly.
> 
> We had a great relationship while we were onboarding, \[SENSITIVE CONTENT HIDDEN\] were great at helping solve issues when the program was not working.  Now that they are a larger company, issues that have been ongoing since we started are being ignored.

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### "Growing Company" — 5.0/5

> **Eric** | *29 December 2020* | Environmental Services | Recommendation rating: 9.0/10
> 
> **Pros**: The features line up well with what type of business we do. The team at CRO have been outstanding to work with\!
> 
> **Cons**: Having to run 2 systems while the transfer takes place. Not that bad though.
> 
> We looked for over a year for a system. They have been top notch\!\!

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### "Very happy using CRO as a waste hauler\!" — 5.0/5

> **Emanuel** | *1 March 2019* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: Ever since we started using CRO, we've effectively been able to stop using a whiteboard and paper to compile jobs. All stats about assets, asset history, customer information, and even driver feedback get recorded effortlessly.
> 
> **Cons**: Vehicle tracking has not yet the best. If I was able to have drivers do pre-trip inspections using CRO, and automatically calculate Hours Of Service as well, it would be even more valuable. I currently use GeoTab, although it is integrated, I'm not sure what the point is in the integration. I think CRO could take the place of GeoTab's ability to tracking and record inspections.
> 
> With CRO, I have been able to serve all of my customers that are recurring extremely effectively. One of our trucks does 100+ customers per day and getting the driver to know which bins to empty and not forget other customers is great\! Great customer service\!

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/130885/cro-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/130885/cro-software> |
| en | <https://www.softwareadvice.com/fleet-management/cro-software-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/130885/cro-software> |
| en-GB | <https://www.softwareadvice.co.uk/software/130885/cro-software> |
| en-IE | <https://www.softwareadvice.ie/software/130885/cro-software> |
| en-NZ | <https://www.softwareadvice.co.nz/software/130885/cro-software> |

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