--- description: Review of Customer Appointment Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Customer Appointment Manager | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/4731/appointment-scheduling/software) > [Customer Appointment Manager](/software/130984/customer-appointment-manager) # Customer Appointment Manager Canonical: https://www.softwareadvice.com.au/software/130984/customer-appointment-manager Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/130984/customer-appointment-manager?page=2) > Atlas Business Solutions’ Customer Appointment Manager is an on-premise appointment booking solution for salons, spas, massage therapists, medical facilities, driving schools and law offices. Key features include waiting list management, scheduling for recurring appointments, employee work schedules and prevention for conflicting appointments. Customer Appointment Manager provides a daily, weekly and monthly calendar view of appointments. Managers can drag and drop appointments, view employee schedules, send email reminders to customers and view productivity reports. It also provides an appointment form that helps users to view the appointment history of each client, view their photos and schedule recurring appointments. Customer Appointment Manager lets salon managers block schedules of employees for holidays or business closure days. Users can mark appointments as canceled, confirmed, no-show, checked in and completed. They can also create custom statuses and background color to manage customer appointments. The solution is compatible with Windows operating system including 2000, NT, XP, Vista as well as Windows 7, Windows 8 and Windows 10. > > Verdict: Rated **4.2/5** by 15 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 15 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlas Business Solutions - **Founded**: 1991 ## Commercial Context - **Starting Price**: USD 295.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Appointment Management - Availability Management - Client Database - Client Management - Confirmations/Reminders - Customizable Templates - Email Management - Employee Management - Group Scheduling - Online Booking - Recurring Appointments - Reporting & Statistics ## Category - [Appointment Scheduling Software](https://www.softwareadvice.com.au/directory/4731/appointment-scheduling/software) ## Alternatives 1. [Calendly](https://www.softwareadvice.com.au/software/73632/calendly) — 4.7/5 (4084 reviews) 2. [Google Calendar](https://www.softwareadvice.com.au/software/171751/google-calendar) — 4.8/5 (4021 reviews) 3. [Goldie](https://www.softwareadvice.com.au/software/404201/goldie) — 4.8/5 (1129 reviews) 4. [Doctoralia for Specialists](https://www.softwareadvice.com.au/software/356406/doctoralia-pro) — 4.7/5 (409 reviews) 5. [GlossGenius](https://www.softwareadvice.com.au/software/179440/glossgenius) — 4.8/5 (348 reviews) ## Reviews ### "Customer appointment manager rev" — 5.0/5 > **Carr** | *30 July 2022* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I like that it helps you with your appointment scheduling. You know when you have a appointment and when to get it done. > > **Cons**: Everything is good and working properly to me. ----- ### "Speedy and Accurate Appointment" — 5.0/5 > **Annex** | *6 May 2024* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: Customer Appointment Manager ensure calendar is well connected with the users appointment options. > > **Cons**: Customer Appointment Manager has a successful time control assistance. ----- ### "Worst application ever" — 1.0/5 > **Kane** | *15 November 2016* > > THIS APPLICATION CRASHES LIKE HELL. EVERY 5 MINUTES IT SHUTS ITSELF DOWN AND WE HAVE TO RUN MAINTENANCE EVERY TIME. SO STUPID APPLICATION, WASTE OF MONEY AND TIME ----- ### "Aggressive Approach for Customer Help and Appointment" — 5.0/5 > **Othuka** | *29 April 2024* | Security & Investigations | Recommendation rating: 9.0/10 > > **Pros**: Customer Appointment has created a robust form of communication, where there inclusive business coordination. > > **Cons**: Customer Appointment has made all the support help reliable, and there are no contradiction. ----- ### "Easy to use and learn" — 4.0/5 > **Jo-Ann** | *20 June 2014* > > I do like the features of the Customer Appointment Manager. It is easy to learn and use and the customer support is great. There are some features I wish it included and hopefully they will in the future. The first is the "timelime". I wish that it would show more clearly across scheduled appointments. It is hidden where appointments are scheduled and since our schedule is uusally full we cannot access the time line. I also would like more fields available to address types of appointments/clients (other than services). Also, a buit in "key" to alert staff to an individual's particulars (difficult, owes money, special needs etc). I have set up my own system to do this but no one else really understands my "key" unless I show them. I also wish that there was an automatic symbol or something that indicates we have an email address in the Customer Appointment Manager for an indiviudal. Again, I have had to come up with my own by putting the "+" sign at the end of there last name. These symbols do not show up on the appointment reminders to our clients (glad about that because it would look weird and they may ask what they meant). In general I would like more customizable options. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/130984/customer-appointment-manager?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/130984/customer-appointment-manager) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data