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About DrChrono
DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks and a patient portal. The DrChrono Partner Marketplace also offers a multitude of app integrations to round out your EHR and practice management software, and our award winning medical FHIR API gives healthcare app developers the opportunity to build additional solutions. DrChrono also offers an integrated payment solution that provides a fast and simple way to request and collect payments from patients from any location or device.DrChrono Payments also enable you to gain valuable insights into the business side of your practice with dynamic, real-time reporting and all patent payment information in one robust dashboard.
DrChrono's EHR (electronic health record) functionality offers fully customizable form templates or prebuilt forms to help users track patient information. Medical professionals can also add documentation or patient notes to a medical record in order to add context to a specific patient encounter. Any prescription, including EPCS (Electronic Prescribing Controlled Substances), can be sent electronically on iPhone, iPad, or the Internet with our eRx functionality. Lab orders can be submitted electronically to over 40,000 labs around the United States, and results can then be directly uploaded into the patient’s chart. Vital Flowsheets give providers the ability to create baseline health data and monitor each patient’s health measurements over time.
Providers can use the Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system. For medical practices looking to outsource their medical billing, DrChrono offers an RCM (revenue cycle management) service powered by our team of billing experts that can improve clean claims rates and get claims paid faster. Providers can also take advantage of DrChrono’s integrated telehealth software that allows users to conduct appointments from anywhere with no additional downloads. You can even chart from your iPad without closing out of the appointment.
DrChrono pricing
DrChrono does not have a free version but does offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes
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DrChrono Reviews
Feature rating
5 reviews of 487
View all reviews
Dr Baden
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
2
5
Reviewed on 24/05/2018
Save thousands in upfront expenses.
I saved thousands of dollars in upfront expenses from other EHR companies and then pay update fees every year.
Pros
They keep current payers at the monthly price they started at when tasing the priced for new customers. I have been with and using DrChrono for about 6 years now. They are always improving. It is a nice system that can be used multi-disciplinary. I am a chiropractor an I used it with a a medical Nurse Practitioner. What initially appealed to me is there was no multi thousand dollar up front software like a lot of other EHR companies want to charge you, along with yearly upgrade fees. None of that here so you start off saving thousands.
Cons
The Price keeps raising every year, for new accounts. Customer service sinks and there is no direct phone number to call to have the issue solved right away, you have to email them and wait for them to get back to you.
Jay
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
1
Features
4
Ease of Use
4
Customer Support
1
4
Reviewed on 28/08/2023
DrChrono is Inconsistent at Best
I lost patients because of DrChono's inablity to work well with Collectly. Patients were being double billed or billed for things things that they had already paid for. To correct this we had to cancel Collectly and work a lot of hours to remove the billing issues from our end. On top of that we lost patients because they were billed for things that we told them that they were going to be receiving a cash discount on.
Pros
I liked being able to work with an iPad on it. Their big claim is that it was designed for use through ios systems and iPad. I feel like they put a lot of effort into it at first and have not progressed since the iPad was first released. The bottom line is that it could be sooo much better than it is.
Cons
The meetings with the Apollo+ team. They did not listen to us on a consistent basis. After attending meetings for 3 months and telling them the same thing for several weeks in a row, I gave up and just tried to do as I was told. We had to basically cancel Collectly because it did not function as advertised. My patients received bills from Collectly the same day as their appointment before my biller could enter their copays. I LOST PATIENTS BECAUSE OF THIS DRCHRONO.
Alternatives Considered
athenaOneReasons for Switching to DrChrono
I thought it would work well with IPAD and ios. It did, but Athenone would have been a better choice.
Ezra
- Industry: Luxury Goods & Jewelry
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 28/08/2024
The Best All in One Medical Billing Software, Saves Time and Money
I love this software it puts all the information i need to code and bill in one place instead of having to use several before.
Pros
I like how easy it is to find my ICD10 codes with this software. You can submit the codes right from the software.
Cons
Some of the settings are hard to find but once you get it setup it runs smooth and makes billing and coding easy.
Response from DrChrono
Ezra, thank you so much for your review! We are thrilled to hear DrChrono has made your billing easier. We appreciate you being a part of DrChrono!
Best,
The DrChrono Team
Replied 09/09/2024
Samuel
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
1
Features
4
Ease of Use
2
Customer Support
1
3
Reviewed on 05/09/2024
Atrocious customer service, recommending stay away
Pros
Web based and ipad/phone app seemed easy to access
Cons
Oh where to begin on this? Endless runaround from start to finish - just scheduling a call with someone to help set up things took a month. Then they say I needed to go through enrollment, which makes sense but this was never discussed a month prior. Then there were some issues on the backend with enrollment process which no one got back to me on. Essentially paid for 3 months of "service" with zero to show for it, complete waste of time for myself and the rest of my group. I can't believe this product is as highly rated as it is, the customer service is beyond bad. EMR is just OK, a little clunky to put in notes, it appeared to be a glorified spreadsheet on top of a data backend.
Response from DrChrono
Hi Samuel,
Thank you for taking the time to submit a review. We are sorry to hear this was your experience and take this feedback seriously. We have shared your response with our team and will take steps to improve things going forward.
Best,
The DrChrono Team
Replied 09/09/2024
Dr John
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 10/04/2020
The ultimate software partner for your Mac computer office!
Patients save me time and charting by communicating through the onpatient portal.
I can run reports and have an immediate idea of what symptoms and frequency my patients are presenting and develop educational materials that support those diagnosis.
I stay on top of my day by way of daily schedule emailed to me every morning.
Pros
Seamless integration with my MacBook, iMac and iPhone.
Fast, knowledgeable support.
The unlimited ability to customize for my sole practitioner non-force chiropractic practice.
Easy to understand video tutorials which answer most questions without having to contact support.
Robust, integrated systems, such as the ability to provide credit card processing.
Knowing that drchrono is a leader and partner with Apple Health.
Cons
I get frustrated when I am on a learning curve with a new part of the software. But that's my problem!
