--- description: Review of Dealertrack DMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Dealertrack DMS | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Car Dealer Software](/directory/4154/auto-dealer/software) > [Dealertrack DMS](/software/131170/dealertrack-dms) # Dealertrack DMS Canonical: https://www.softwareadvice.com.au/software/131170/dealertrack-dms Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/131170/dealertrack-dms?page=2) > Dealertrack DMS is an auto dealer management solution that helps businesses streamline operations related to rental agreements, document management, service dispatching and more on a centralized platform. It enables staff members to access the built-in manufacturer database to extract pricing data, create estimates, and convert quotes into repair orders. Dealertrack DMS allows employees to create, track, and manage daily rental agreements based on multiple classifications, such as warranty, loaners, insurance and retail. The service dispatching tool lets administrators assign work orders based on repair priority, vehicle promise time and technician skill levels. Additionally, managers can use the in-built analytics dashboards to consolidate reports, monitor progress across KPIs, forecast dealership requirements and prioritize tasks. Dealertrack DMS facilitates integration with several third-party CRM, marketing, inventory, document management, accounting, payroll and other solutions. Pricing is available on request and support is extended via phone, email and other online measures. > > Verdict: Rated **4.4/5** by 116 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 116 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Dealertrack - **Founded**: 2006 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Please contact Dealertrack DMS directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Accounting - Activity Dashboard - Appointment Management - Barcode/Ticket Scanning - Buy Here, Pay Here - Contact Database - Customer Database - Customer History - Customizable Reports - Dashboard - Document Management - Document Storage - Financing Management - For Automotive Dealerships - Forecasting - Inventory Management - Inventory Tracking - Lease Tracking - New Car Dealer ## Integrations (23 total) - AutoJockey CRM - AutoPoint - CCC ONE - CloudX - Connect CRM - Datacube - Dealer Car Search - Dealer.com - Dealerlogix - DocStar ECM - Elite EXTRA - Essentials - InventoryPlus - Kimoby - Mastermind ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Car Dealer Software](https://www.softwareadvice.com.au/directory/4154/auto-dealer/software) ## Related Categories - [Car Dealer Software](https://www.softwareadvice.com.au/directory/4154/auto-dealer/software) - [Auto Dealership CRM Software](https://www.softwareadvice.com.au/directory/3171/dealership/software) - [CRM for Startups Software](https://www.softwareadvice.com.au/directory/3235/startup/software) ## Alternatives 1. [Carsforsale.com](https://www.softwareadvice.com.au/software/84039/carsforsale) — 4.6/5 (2363 reviews) 2. [DealerCenter](https://www.softwareadvice.com.au/software/83562/dealercenter) — 4.9/5 (1481 reviews) 3. [AutoManager](https://www.softwareadvice.com.au/software/97148/automotive-crm) — 4.9/5 (238 reviews) 4. [Google Contacts](https://www.softwareadvice.com.au/software/171619/google-contacts) — 4.7/5 (703 reviews) 5. [Creatio CRM](https://www.softwareadvice.com.au/software/5948/marketingcreatio-international) — 4.7/5 (133 reviews) ## Reviews ### "The better choice." — 5.0/5 > **Jon** | *15 August 2019* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: I used Dealertrack at a Ford Dealership as Service Writer and found it easy to operate and navigate. > > **Cons**: A glitch in the system prevented codes to be properly read. Found out later that it needed a software update, which fixed the problem. > > Great software in addition to another that worked hand-in-hand together. Customer Service was outstanding with quick to be connected and superb service with focus on the customer. ----- ### "Dealertrack is all up to the user" — 4.0/5 > **Alisa** | *3 December 2024* | Automotive | Recommendation rating: 7.0/10 > > **Pros**: What I liked most about dealertrack was the very convenient credit applications and clientele integration. > > **Cons**: What I really like the least about dealer track was the confusion on how to get to different portals. Sometimes it could be a little confusing and you feel lost. But once you get the hang of it it gets easier but it still feels like you're still trying to figure it out. > > I have tried dealer track and also dealer Center. But my overall experience with dealertrack is that it can be very convenient at times but then sometimes not necessary. ----- ### "DEALERTRACK REVEIW" — 5.0/5 > **CHRIS** | *25 July 2019* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: THE EASE OF SUBMITING APPLICATIONS TO MY DIFFERENT LENDERS. > > **Cons**: I HAVE NO COMPLAINTS ABOUT THIS SOFTWARE. ----- ### "DMS that keeps track of all Departments" — 4.0/5 > **Holly** | *18 September 2024* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Very organized and convenient to have sales financing and service all in one place. > > **Cons**: The biggest problem with this DMS is that it crashes a lot. Sometimes it will be down for days. > > Dealertrack is on the only DMS I have used. I think that all departments are in one place with one login. You can also intergrade other products such as provision and Autotrader, without having to have multiple logins. ----- ### "10 Year Users of Dealertrack DMS" — 5.0/5 > **Kyle** | *28 November 2023* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Originally, we went from not using a DMS tool at all, to selecting Dealertrack DMS. We integrated with a lot of other Cox dealer-tools at the same time, and the functionality is great. Dealertrack DMS offers great connectivity between different dealership functions, including Service, Sales, follow up, and Business Office management. My favorite use of the DMS is following up on old deals and looking at when we sold a customer, what vehicle, and for how much. > > **Cons**: The only complaint I could think of with Dealertrack DMS is that it seems that the product does not get updated as frequently as it could. The user-interface has not changed in 10 years, from what I've experienced. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/131170/dealertrack-dms?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/131170/dealertrack-dms) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data