About Tebra
Tebra pricing
Tebra does not have a free version and does not offer a free trial.
Alternatives to Tebra
Tebra Reviews
Feature rating
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Great EHR with room for improvement for natural healthcare providers
Using Kareo has been a overall great experience. It does almost everything we want it to do well, and the few things it needs to improve it at least allows you to do partially.
Pros
I love the layout of Kareo. The dashboard is great and offers a lot of functionality while still looking clean and professional. The clinical portion is great as it shows all the sections of the note on one page. The ability to add and remove sections is also very useful. The interaction checker is nice, but needs improvement. The iPad app is really slick and I preferring using it when adjusting my patients (Chiropractor), as it allows me to quickly tap on each segment I'm adjusting from a list.
Cons
There is very little support for natural products/supplements in Kareo. You CAN make it work, but it's definitely not easy - requiring manually entering every single product you wish to recommend in the "Drug Favorites" section.
Reasons for Choosing Tebra
Practice fusion started charging for their basic service. When we started looking at paid EHR options we found that Kareo had more of the features we wanted. One of my colleagues also recommended it to us.Switched From
Practice FusionReasons for Switching to Tebra
The best combination of price and features we could find!- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
SATISFIED CUSTOMER
I have been using Tebra for almost 4 years and I am totally satisfied with the application. The customer service is amazing and, its very user friendly.
Pros
Customer service, user friendly, customizable application
Cons
Cost. The application can be costly when you begin to grow your practice and add providers.
Alternatives Considered
EpicReasons for Switching to Tebra
cost, ease of use, customer service and ability to bill and send claims to insurance capabilityResponse from Tebra
Thank you for being a loyal Tebra customer and for sharing this wonderful feedback! We're thrilled to hear you've had such a positive experience with our Customer Care team and find the platform user-friendly and customizable. We also appreciate your feedback on cost as your practice grows—it helps us continue improving to support your success. Thank you for trusting us with your practice's needs!
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Not Too Bad
I've worked with Tebra almost 3 years since being at this office. We have had issues since the beginning. Usually, they get worked out and are ok. The cancelled appts remaining on the schedule and inability to cancel via escribe has not been fixed. It takes a lot of time to call pharmacies to cancel meds.
Pros
Calendar organization is nice along with fairly easily ability to put in blocks on the schedule.
Cons
Issues with removing appts and they pop back up on the calendar after cancelled. No longer able to cancel scripts via escribe like we could in the past.
Response from Tebra
Thank you for taking the time to share your feedback and for being a valued long term customer. We're glad to hear you find our calendar organization and scheduling features helpful and appreciate your honesty in sharing the challenges you’ve faced. We’ve recently made enhancements to both the calendar and eprescribing experiences, and are actively collecting feedback to guide continued improvements. Your input is extremely valuable, and we encourage you to continue to work with Customer Care to resolve your open issues.
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
DO NOT EVEN CONSIDER TEBRA
POOR. I do not recommend even considering to buy this product.
Pros
chart notes are easy to type. I cannot think of any other PROS.
Cons
NO customer support. My salesman told me that if I wanted support, I should hire someone outside of TEBRA that is an expert. Called customer support during business hours and voicemail says they are closed. You have to watch videos and self teach the software. On boarding was rushed and missed promise topics. Not meant for single provider practice. Trizetto put my EIN wrong in billing and I can't bill for several insurances. NO help in fixing the problem after months.
Response from Tebra
Thank you for sharing your feedback. We are genuinely sorry to hear about the challenges you've faced during the onboarding process and for the lack of support you experienced. While we are actively working to improve our onboarding and support services, we acknowledge that we fell short in this instance.
We do offer instructor-led training and professional services for those who need more personalized assistance. We encourage you to reach out to our Customer Care team so we can help resolve your billing issue and explore how we can better assist you moving forward. We look forward to the opportunity to make things right.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Good experience
good investment for our business. Increased productivity and revenue.
Pros
benefits of technology to add efficiency to our practice
Cons
Not being able to print out complete chart for records review
Response from Tebra
Thank you for sharing your positive experience with Tebra! We're so pleased to hear that our technology has helped increase efficiency, productivity, and revenue for your mental health practice—it’s exactly the kind of impact we strive to make.
We also appreciate your feedback about printing complete charts for records review. Your input is important to us, and we'll be sure to pass this along to our team for consideration as we work to improve our platform. Thank you again for the thoughtful review!