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description: Review of EngageCX Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: EngageCX | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/1686/automation/software) > [EngageCX](/software/133786/ecrion)

# EngageCX

Canonical: https://www.softwareadvice.com.au/software/133786/ecrion

> MHC EngageCX is a customer experience automation tool built for enterprises of all sizes. With this solution, users can map customer journeys, track the number of customers at each milestone, and identify friction that prevents conversion. In addition, EngageCX offers a digital experience platform that includes an online portal and self-service capabilities for customers.


EngageCX includes a customer communications management feature where customer service agents can personalize and automate communications based on preferences. Engagement platforms help keep track of customer interactions and identify areas of improvement. With the customer analytics feature, enterprises can measure and assess performance campaigns in order to improve their success. 


Support is offered via phone, email, or other online measures. Please contact MHC for pricing information.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: MHC
- **Location**: Rockville, US
- **Founded**: 2002

## Commercial Context

- **Starting Price**: USD 100.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Please contact MHC Automation directly for pricing information.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Archiving & Retention
- Batch Communications
- CRM
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Compliance Management
- Compliance Tracking
- Content Management
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customisable CTAs
- Dashboard
- Data Import/Export
- Document Automation
- Document Classification

## Integrations (5 total)

- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- MySQL
- Oracle CRM On Demand

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Marketing Automation Software](https://www.softwareadvice.com.au/directory/1686/automation/software)

## Related Categories

- [Marketing Automation Software](https://www.softwareadvice.com.au/directory/1686/automation/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Document Management Software](https://www.softwareadvice.com.au/directory/722/document-management/software)
- [All-in-One Marketing Tools](https://www.softwareadvice.com.au/directory/4065/all-in-one/software)
- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.com.au/software/128326/bitrix24) — 4.2/5 (991 reviews)
2. [monday.com](https://www.softwareadvice.com.au/software/131008/monday-com) — 4.6/5 (6037 reviews)
3. [Thryv](https://www.softwareadvice.com.au/software/66581/thryv) — 4.2/5 (515 reviews)
4. [TopBuilder](https://www.softwareadvice.com.au/software/45265/topbuilder-solutions-crm) — 5.0/5 (15 reviews)
5. [Wrike](https://www.softwareadvice.com.au/software/3777/wrike-pm) — 4.4/5 (2994 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/133786/ecrion)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/marketing/ecrion-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/133786/ecrion> |
| en-GB | <https://www.softwareadvice.co.uk/software/133786/ecrion> |
| en-IE | <https://www.softwareadvice.ie/software/133786/ecrion> |
| en-NZ | <https://www.softwareadvice.co.nz/software/133786/ecrion> |

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