Eventbrite

Pros

The site provides a very concise and user-friendly way to search for events, as well as help event coordinators advertise. Eventbrite is easily the most convenient listing site to use compared to others. Being able to easily integrate with Facebook Events is also a huge plus that has helped my business events reach a wider audience.

Cons

Managing events from a separate Organizer app isn't the smoothest process and I have found myself needing to go back to the main Eventbrite app for information not found on the Organizer platform.

Alternatives Considered

Reasons for Switching to Eventbrite

Pros

The platform is easy to use and visually appealing. The reporting features are detailed and provide organized information for registration tracking. I liked that my events were easy to find for patrons and it helped drive new customers to my events.

Cons

I dislike the new cost tiers. I used to find Eventbrite affordable, but now that it is based per event: I am unable to justify the new costs for free and discounted events.

Alternatives Considered

Reasons for Switching to Eventbrite

Pros

Nothing was good about Eventbrite, the only thing I can say is that it was available at the moment, that I needed it.

Cons

Where to start. Eventbrite has no good customer service department, no refunds, no call backs, no easy way to set up events, no background or vetting vendors or event organizers, anyone can set up and sell tickets in this platform without vetting or any secured links. So, if is a scam, you don't get no guarantees about your purchase.

Pros

It can handily fill in some gaps in your empty events schedule.

Cons

3rd parties can sell tickets on behalf of the venue/ restaurant based on their own rate.

Alternatives Considered

Reasons for Switching to Eventbrite

Pros

It is really comprehensive. All I need to set up for the meetings and seminars is available.

Cons

It is a bit complicated. It takes time to learn where to find what and even after several seminars, I still struggle to find some of the settings or information.

Pros

Easy to use and relatively quick to set up an event page.

Cons

Pages look very similar, there's not much in terms of customising in order to make the page look more like your own branding, and if there is then it's not with a normal, unpaid membership.

Alternatives Considered

Reasons for Switching to Eventbrite

Pros

Ease of creating an event and promoting the event.

Cons

Not robust enough reporting for large events

Pros

It has good analytics and data. It was one of the first events platforms sos its good for discovery

Cons

It's way too cluttered, really bad UX, its very frustrating to find certain things. the fees also very high

Pros

I found Eventbrite easy to use to obtain tickets for a variety of business and personal events. Setting up an event for a free online workshop was also incredibly simple.

Cons

It always takes me some time to get back into Eventbrite if I am not just clicking on a link in an email or on a website.

Pros

I love that they cater for a small event right through to massive events, and as you create your event, their settings remind you of things you never thought of including when you create events.

Cons

Obviously the paid features are a dislike, the reliability on sending email event reminders has not been on par.

Pros

The platform's visual designer is very easy to use and provides helpful tools to customize the event page to be on brand and be appealing. I appreciated the built-in tools and ease of use for sharing the event, promoting the event, and managing things like attendees, tickets, and more. Overall, it is a very intuitive and easy to use platform.

Cons

The attendee report feature leaves some key functions missing that allow the admins to easily hone in on attendee details for follow up, especially for nonprofits who want to manage donations, etc.

Alternatives Considered

Reasons for Switching to Eventbrite

Pros

Helpful for managing event ticketing, and I like the feature to schedule event reminders. There are a lot of advanced features if you need them.

Cons

It can be complicated to set up an event if you don't need to use any of the advanced features.

Alternatives Considered

Reasons for Switching to Eventbrite

Pros

I could create a free online webinar events or sometimes in person event and a lot of people sign up for these. I can get potential leads and important information that I can use to tailor our outreach campaigns and this is the best thing I like about Eventbrite. Since there are a lot of active users on Eventbrite, we can easily find significant leads. Another thing I really like about Eventbrite is the easiness of setting up events and post event management things like exporting datasets. I also like how easy it is for people to RSVP and get a digital ticket that we can scan at event.

Cons

I wish they had better customer service. I haven't ran into any major problems but while I tried to contact their support for some inquiry, it was really hard for me to contact them. If they created a easy to access support system - the platform would probably be perfect.

Pros

There were some good features. It would allow us to add things like video and pictures in places that the customer would never look. It ran like the apps in the 90s ran, it was nostalgic for how bad it was.

Cons

It was the slowest app. It would often lag horribly. It was missing tons of features that many other apps in it's class have.

Pros

What I like most about Eventbrite is being able to find events based on your current wants such as music, comedy, or parties.

Cons

What I like least about Eventbrite is sometimes there can be so many different events listed that it takes a while to scroll through all of them to find the one you really want.

Pros

It's SO EASY to use and makes scheduling events like a breeze!

Cons

N/A! I love it just the way it is! Keep up the good work!

Pros

The most liked feature of Eventbrite has to be how user-friendly the interface is. It serves as an exceptional marketing tool to promote events. The page management provides all the information in a comprehensive manner. The analytical report provides an excellent overview of traffic, attendee movements and other insights that allows to take informed decisions in the future. It allows the host to update FAQs and also interact with the attendees making it truly exhaustive. The mobile accessibility for both the host and the attendee really allows to handle things on fingertips.

Cons

What i don't like is that it doesn't allow to put the original website page on the dashboard. Sometimes certain categories of events are empty. I've had problems to increase the reach of the event as well. Providing guidelines for the same would be absolutely helpful.

Pros

I enjoy how organized it is, making it simple to plug in personal information. The process is quick and can be done in a timely manner (around 3 minutes or less). I also like how verification e-mails are sent and the event can be easily entered into a mobile calendar.

Cons

The e-mails about other events can be a bit excessive. The program may also be difficult for those who are not tech-savvy and may need assistance.

Pros

Eventbrite is great even for free accounts. It does SEO so well and appears on Google easily. It also allows for a great level of customization.

Cons

I would like it to integrate more with third party registration software. We aren't selling tickets, but would love to direct people to our registration platform.

Pros

It's fairly easy to use. I like that it drives you through the important set up pieces and then gives you areas to supply additional functionality in those basic steps.

Cons

Deleting/cancelling events needs to be easier. I have recurring events that have been cancelled and I can't seem to get them to go away even though no tickets were sold. The "tickets" available to sell is confusing.

Pros

Structuring of the events; almost all matketing events that I attend, I keep planning and booking from eventbrite. I even have the app since 2 years. The events are also pin pointed geography wise and there is plethora of online webinars also.

Cons

Although my preferences are set for marketing events, I do not get ample push notifications. Slight nudge from the app would help in better planning

Pros

Expert in event hosting and the organization of their Program by connecting find to Program.

Cons

Agreement chat or sign with the selected Performing artist

Pros

The simplicity of use, the integration in other platforms like Wordpress, specific links to identify the best channels.

Cons

The pricing, the layout is not always what you expected.

Pros

I like event brite the interface is user friendly very simple and easy to use. Very easy to navigate. there are a variety of tools on event brite for both event organizers and attendees. There is also a mobile app , which makes it even more convenient to use. Eventbrite can be readily integrated with other platforms such as email marketing tools, social media and payment options.

Cons

The cost for event brite can potentially grow making it very costly as there's a service charge per ticket . This can be very costly especially for large events

Pros

The system is very strong for handling registration, even when events are complicated. There is many good documents on their website, so I can find how to do most things. It has a big user base, so it is easier to get people sign up for events. I like how simple it is to manage events after setup, and it is easy to track people with digital tickets.

Cons

Custom questions moved to after payment, which is not helpful for us because people ignore them after they register. Customer support is not very responsive, and it is hard to get help when I need it.

Pros

Eventbrite is a great tool for event tickets if your organization does not have a website! I have used Eventbrite to help build a community-driven business centered around events. It's been a great software to help make attendee communication, registration and tracking easy!

Cons

It took a few events for us to research how to use Eventbrite properly and get our settings correct. Definitely recommend watching training videos and learning the platform vs learning by trial! This will save you time and dollars!

Alternatives Considered

Reasons for Switching to Eventbrite

Pros

This site looks very clean, whether on mobile or the PC and it runs smoothly in my experience. This is to say that I've yet to face any issues of crashes, bugs, or information that was misleading or inaccurate! As someone who has used Eventbrite for both local hobby-related events and job-hunting, this is a good source to help keep both of those walks of life organized in one location.

Cons

As the growing need for more broad access to websites for people with certain needs, the fact that it doesn't have its own "Dark mode'' for viewing is something that I highly wish would change. It's becoming more and more common for sites to address this on the web that touches on socializing more, as people tend to spend high numbers of hours in a day, at any given time, looking at the site. This is, so far, the only critique that I have thus far, as a consumer/attendant for events.

Pros

Great way to learn about in person and online events of interest to me in my area and to get tickets.

Cons

While browsing events and getting tickets is mostly free other than the cost of the tickets, and creating small events (25 tickets or less) is pretty straight forward. in order to do larger events I have to pay for a subscription.

Alternatives Considered

Reasons for Switching to Eventbrite

Pros

I do like that there are all these events going on out there in the world and you can discover them through eventbrite.

Cons

ease of use is very bad.
I had used it in the past and it worked but I had to market eventbrite just like if I had my event anywhere else. It is not helping to market me. So that defeats the purpose for me.

Additionally, when I recently tried to use it in 2023 I could not get my events to post, to have all the correct information. It was not intuitive and easy to understand if I needed to pay something to house my event etc.

I spent a couple hours on it. Tried several things to no avail.

Alternatives Considered

Reasons for Switching to Eventbrite

Pros

I found it incredibly easy to use, making it simple for both small and large businesses to create professional events.

Cons

A downside is the steep fees, particularly for high-ticket events.

Pros

Eventbrite excels with its user-friendly interface, customizable event pages, various ticketing options, built-in promotion tools, detailed analytics, mobile accessibility, and strong community focus.

Cons

Eventbrite can have high fees for paid events, which may deter some organizers. Additionally, the platform's customer support can be slow at times, potentially causing frustration during urgent issues.

Pros

Eventbrite provides a very robust and comprehensive platform for registration for complex events. The support documentation available on its website is excellent. I've been able to easily find ways to accomplish everything needed for our events on Eventbrite.

Cons

The ability to ask custom questions during the registration process is extremely important for the events hosted by my organization. While custom question are supported by the Eventbrite platform, they have recently been moved so that they are asked only after registration is completed, with the result that users are able to register and pay for their tickets and then just ignore the custom questions.

Pros

What I liked most about Eventbrite is its user-friendly interface and robust features that make event management and ticketing incredibly efficient. The platform is intuitive, allowing organizers to easily create, promote, and manage events of all sizes

Cons

One aspect I liked least about Eventbrite is the reliance on email for event reminders. There were a few instances where I missed events because I didn’t see the email in time. It would be more effective if Eventbrite offered the option to send reminder notifications via WhatsApp or SMS, ensuring that users receive timely updates through their preferred communication channels.

Pros

I appreciate the ease of use within the app. I can very quickly find local events that spark my interest and next steps for reserving my spot. The filtering capabilities are very useful to narrow down the best, most relevant results to me.

Cons

I can’t say that there’s anything I don’t like about the app. I’ve been using it for years and am able to quickly find what I’m looking for.

Pros

Always up to date with events around my area, Its a great source if you do not know what to do next weekend for example, always a lot of fun options and its really trustable app.

Cons

Maybe the aesthetic, but its really a good resource.

Pros

Eventbrite is easy to set up for an event. We set up a conference with over 300 attendees with multiple discount codes. Payments are super easy and paid out quickly. The analytics are really helpful. We also used Eventbrite for our 50 volunteer positions. Since it was for volunteers we were able to use the Eventbrite app free of charge and easily set up extra options such as shirt sizes and preference of days/areas to serve.

Cons

Our greatest issue with our volunteer sign up is that it constantly got "sold out" with applications from India and Africa asking for letters of invitation to Canada for our event. I asked Eventbrite if I could limit the volunteer sign-up to our province, or even only Canada, but they have no way to do that. As such, I had to go into the app daily to delete ineligible volunteers.

Pros

Easy to use easy to set up your class and easy for clients to check out and receive your money

Cons

Searchability it needs better Seo. Could use more

Pros

I thought Eventbrite was relatively easy to buy tickets on, and I liked receiving an email confirmation once purchased.

Cons

When I bought my tickets for an event on Eventbrite, I was not given a barcode to check in at the event. It seemed as though there was miscommunication between the organizer of the event and Eventbrite. I used the "help" feature to attempt to talk to a representative, but no one got back to me in time. Seems very disorganized.

Pros

Eventbrite is very easy to use And as well known by the public, so is also a relatively good promotional vehicle

Cons

It's not cheap. I always hate the percentage that comes out of ticket sales whether we pass it along to the consumer or not. For the price I feel that it could have more enhanced functionality.

Alternatives Considered

Reasons for Switching to Eventbrite

Pros

Plenty of details. Categorized and well organized

Cons

Many of the categories are open ended, allowing for duplicate information to be shared. Causing posts to be unnecessarily long.

Pros

The ease of being able to find local events and register and buy tickets to local events!! Booking and finding was a breeze!

Cons

The inability to find out how many tickets are left available for an event. Also, sometimes it would be helpful to see how many people are planning to attend an event. Eventbrite also doesn’t show previous attendees’ experience.

Pros

The event management is unparalleled. Everything is so simple and easy to use. The interface is great, it is easy to share your events, and the platform intelligence is excellent for marking marketing decisions. It also has a very streamlined workflow which I enjoy.

Cons

It has some limitations especially the less you pay. Some third party integrations can behave difficultly sometimes, but nothing that would turn someone off to using the software.

Pros

I loved Eventbrite for my Purse Bingo event. I will never use another platform again for events where I require ticket purchases.

Cons

I'd rather have the option to allow ticket purchases right up until the day of the event. It could have been an option, but I didn't see it when I created the event.

Pros

It is easy to schedule and manage events. It has an easy to use interface, but also the features that I need. The built-in marketing and publicity tools are helpful.

Cons

Eventbrite has limited customization options. It does not have the build in mass reach that happens with the larger existing social media platforms like Twitter or Instagram. Fees can be high.

Pros

What I liked most about Eventbrite is their website layout and button styles. For other types of small events it does the job.

Cons

Poor functionality and customer service.

Pros

Eventbrite is a very intuitive, easy-to-use event platform. It has all the tools one might need to publish and advertise events. What I liked most about the platform is its intuitive interface—setting up events, managing tickets and tracking analytics is simple and efficient. The seamless integration with social media and email marketing also made it easy to promote events and reach a wider audience.

Cons

Eventbrite's reporting features could be more customisable, and occasionally, the customer support response time feels slow, especially during peak times.

Pros

It's really easy to host an event through Eventbrite, and to manage that event as tickets start selling and the date grows near.

Cons

There wasn't a comprehensive "How To" for newcomers to look at before setting up their event. I would start, then realize I needed a graphic, so I had to stop, create a graphic, then continue. I like when a site has an easy-to-use guide for newcomers.

Pros

I love that it is an easy website to use for events whether I am hosting a small event of 25 people or less or if I am attending an event.

Cons

The only thing I dislike is an additional payment option which is Apple Pay, besides that everything is great.

Pros

I’m able to find events that are in my interest that are free of Charge.

Cons

There are no cons. There are multiple options to filter to find what you need.

Pros

It's one of the popular tools for providing event registration and management, in addition, it includes information about events that match the user's interest.

Cons

As a user of Eventbrite for several years, I haven't experienced any negative issues that can change my opinion about the application.