--- description: Review of Field Force Tracker Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Field Force Tracker | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Service Work Order Software](/directory/1544/work-order/software) > [Field Force Tracker](/software/134599/field-force-tracker) # Field Force Tracker Canonical: https://www.softwareadvice.com.au/software/134599/field-force-tracker Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/134599/field-force-tracker?page=2) > Field Force Tracker is a cloud-based field service management (FSM) solution that helps businesses to manage their day-to-day business operations and interactions with the mobile workforce. Key features include automatic scheduling, a dashboard with automatic ­location tracking, the ability to create service histories and inventory management capabilities. In Field Force Tracker’s job dashboard, users can choose to schedule jobs manually or automatically. Its automatic scheduling tool can take into account job type, technician skill level and technicians’ current location, among other things, when automatically scheduling jobs. Field Force Tracker also includes integrated voice over IP (VoIP) technology that allows users to call technicians from within the solution. Users also get access to employee and customer databases.It also allows users to generate built-in and customizable reports, which help them to spot trends and make business decisions. Mobile applications for iOS and Android devices are also available. Services are offered on a monthly subscription basis that includes support via phone, email and other online resources. > > Verdict: Rated **4.4/5** by 37 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 37 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Rapidsoft Systems - **Location**: Princeton Junction, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: USD 19.99 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: For 1-250 users, prices start from $24.99/user/month + a base charge. Multiple Advanced modules to add industry specific functionality and other features. Special pricing is available outside the US and Canada. Contact Field Force Tracker for full pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Bahamas, Canada, India, Ireland, Jamaica, Puerto Rico, United Arab Emirates, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Audit Trail - Automated Scheduling - Automatic Backup - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - CRM - Calendar Management - Calibration Management - Checklists - Client Portal ## Integrations (2 total) - QuickBooks Online - QuickBooks Online Advanced ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Service Work Order Software](https://www.softwareadvice.com.au/directory/1544/work-order/software) ## Related Categories - [Service Work Order Software](https://www.softwareadvice.com.au/directory/1544/work-order/software) - [HVAC Software](https://www.softwareadvice.com.au/directory/1552/hvac/software) - [Field Service Mobile Apps](https://www.softwareadvice.com.au/directory/1875/mobile-app/software) - [HVAC Estimating Software](https://www.softwareadvice.com.au/directory/47/mechanical-and-hvac-estimating-software/software) - [Work Order Software](https://www.softwareadvice.com.au/directory/500/work-order/software) ## Alternatives 1. [FieldPulse](https://www.softwareadvice.com.au/software/109782/fieldpulse) — 4.6/5 (428 reviews) 2. [Jobber](https://www.softwareadvice.com.au/software/3660/jobber-lawncare) — 4.6/5 (1456 reviews) 3. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5150 reviews) 4. [Fieldd](https://www.softwareadvice.com.au/software/101498/fieldd) — 5.0/5 (142 reviews) 5. [BuildOps](https://www.softwareadvice.com.au/software/426830/buildops) — 4.4/5 (177 reviews) ## Reviews ### "Intuitive field service application" — 4.0/5 > **William** | *30 November 2018* | Facilities Services | Recommendation rating: 8.0/10 > > **Pros**: The admin platform and field platform are easy to access. The creation of service requests by the customers and ability to create work tickets from that is easy to do. > > **Cons**: The only drawback (and I may just not know where to look) is a time stamp of exactly when the customer typed in their request. ----- ### "Outstanding software" — 5.0/5 > **jeff** | *26 November 2025* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: By far the most easiest software I've in my whole life I tried multiple CRM softwares before we ended up finding this one This has by far changed how we do business. > > **Cons**: This one is hard to fill out because there is nothing that I do not like about the force tracker it is the best CRM software that I have found and the most user friendly so I have nothing bad to say > > It has been the easiest onboarding process the easiest learning process and customer service and support is next to none If there is anything that you need or cannot figure out they always are willing to help you figure it out log into your computer doing a teams call and guide you through ----- ### "Overall" — 3.0/5 > **Daniel** | *30 November 2021* | Electrical/Electronic Manufacturing | Recommendation rating: 5.0/10 > > **Pros**: easy to use when it comes to dispatch and setting up work orders > > **Cons**: after a while I have too manually send clients work status when It was doing it for me. I called and tried to troubleshoot it but was not resolved. So now I do it manually every time. The settings are correct ----- ### "Field Force Review" — 5.0/5 > **Krystal** | *25 November 2025* | Printing | Recommendation rating: 10.0/10 > > **Pros**: Meter readings are so much easier. For years we have been doing them on paper. This give us the opportunity to be more efficient\! > > **Cons**: To be honest there’s nothing I don’t like about it so far. It’s made a difference for our company for that we are grateful. > > My experience so far is 10/10. If I ever have any questions I always reach out and someone answers back quickly. Their customer service is top notch. ----- ### "Smooth scheduling and dispatching" — 5.0/5 > **Girish** | *20 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Jobs get assigned quickly, technicians get clear instructions, and the workflow becomes predictable. Smooth scheduling and dispatching made day‑to‑day coordination easier > > **Cons**: It doesn’t always feel modern. Menus can be cluttered, and new users may need extra time to get comfortable > > My overall experience with Field Force Tracker has been positive and practical, especially for organizations that need structure, visibility, and accountability in their field operations. It’s a tool that focuses on function over flash, and that becomes clear the more you use it. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/134599/field-force-tracker?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/134599/field-force-tracker) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data