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description: Review of FieldAware Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: FieldAware | Reviews, Pricing & Demos - SoftwareAdvice AU
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# FieldAware

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> FieldAware by GPS Insight is a field service management software made specifically for businesses who have a mobile workforce and want to get organized, automated, and connected to their teams in way that simply cannot be done manually. With FieldAware software, you can get the job done faster, smarter, and safer and without all the headache of paperwork. &#10;&#10;No matter if you’re a small business, a franchise, or a larger enterprise company, we have you covered. FieldAware’s innovative design lets you customize features based on your unique needs and goals, to design a system that works just the way you need it to for your business requirements. &#10;&#10;FieldAware’s dynamic forms allows you to create customized forms that are a living document and can change in real-time depending on the data, pull in data from other sources, skip questions or add more to ensure work orders have relevant information, are accurate, and meet compliance. &#10;&#10;In the field and on the job, FieldAware by GPS Insight makes it easier to deliver better service to your customers and creates a positive work environment for employees. Your workforce can access job information from any mobile device and close jobs faster by creating invoices onsite. They can even generate custom-branded invoices to customers and hare them as PDF files, shareable links or via email. Your team can also complete job documentation like activity notes, service history, installed assets quickly and accurately with one-touch data collection. This eliminates cumbersome paperwork after each job and reduces customer disputes thanks to automatic documentation.&#10;&#10;In the office, it gives dispatch and operations teams clear oversight into the field worker locations, job site, and work details to streamline field service workflow. You can assign work to the right tech, at the right time, at the right location, and with the resources they need every time. &#10;&#10;FieldAware by GPS Insight provides an at-a-glance view of your field teams with map-based scheduling, which improves service delivery for your customers and helps maintain high-quality standards. It prioritizes and assigns jobs quickly to simplify the dispatch process and increases first-time fix rates and closes more jobs on the first visit. &#10;&#10;Administrative tasks like invoicing, logging work orders, tracking inventory and ordering supplies can all be automated with FieldAware.&#10;&#10;FieldAware helps management teams gain visibility and deep insight into business operations to better manage teams, identify revenue opportunities and grow and mature the business. It has built-in analytics to help spot trends and potential issues for fast action and decision support. It identifies areas of improvement with powerful reporting that offers transparency into day-to-day operations and creates a more connected business. It’s user-friendly and intuitive dashboard gives you a comprehensive view of your business in real-time for the most accurate status updates. &#10;&#10;And last but not least, GPS Insight provides a comprehensive onboarding process that guides you through the process of implementing the FieldAware without all the worry – we take care of that. Our technical staff provide a three-stage onboarding process including account set-up, data import, and comprehensive training. &#10;&#10;Because FieldAware by GPS Insight is a true application programming interface (API) platform, it can easily integrate with a variety of back-office systems like QuickBooks, NetSuite, and more. If you have a system that you need to pull data from, talk to us about integrating it with FieldAware.&#10;&#10;You can count on GPS Insight to provide ongoing support. After your onboarded, we just don’t leave you there. You’ll have a dedicated point person, 24/7 access to our highly trained technical team, an extensive online knowledge base, and a comprehensive catalog of technical and user information. You never have to go it alone; we are there to support you for the long haul.
> 
> Verdict: Rated **3.4/5** by 69 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.4/5** | 69 Reviews |
| Ease of Use | 3.6/5 | Based on overall reviews |
| Customer Support | 3.4/5 | Based on overall reviews |
| Value for Money | 3.1/5 | Based on overall reviews |
| Features | 3.3/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: GPS Insight
- **Location**: Scottsdale, US
- **Founded**: 2004

## Commercial Context

- **Starting Price**: USD 70.00
- **Pricing model**: Per User
- **Pricing Details**: Minimum 20 users with a monthly subscription fee. Contact FieldAware for pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Irish
- **Available Countries**: Australia, United Kingdom, United States

## Features

- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Availability Management
- Barcode Recognition
- Barcode/Ticket Scanning
- Billing & Invoicing
- CRM
- Calendar Management
- Change Order Management
- Charting
- Client Management
- Client Portal
- Clock In/Out
- Commercial Properties

## Integrations (5 total)

- CBOS
- NetSuite
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Home Care Software](https://www.softwareadvice.com.au/directory/4779/home-care-software/software)

## Related Categories

- [Home Care Software](https://www.softwareadvice.com.au/directory/4779/home-care-software/software)
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- [Waste Management Software](https://www.softwareadvice.com.au/directory/4166/waste-management/software)
- [Home Health Care Software](https://www.softwareadvice.com.au/directory/4406/home-health/software)
- [IT Service Software](https://www.softwareadvice.com.au/directory/4207/it-service/software)

## Alternatives

1. [Jobber](https://www.softwareadvice.com.au/software/3660/jobber-lawncare) — 4.6/5 (1463 reviews)
2. [FieldPulse](https://www.softwareadvice.com.au/software/109782/fieldpulse) — 4.6/5 (466 reviews)
3. [Housecall Pro](https://www.softwareadvice.com.au/software/7729/housecall) — 4.7/5 (2742 reviews)
4. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5298 reviews)
5. [Service Fusion](https://www.softwareadvice.com.au/software/5783/service-fusion) — 4.3/5 (308 reviews)

## Reviews

### "Efficient Tool for Field Operations but Limited for Complex Needs" — 5.0/5

> **Mailen** | *20 May 2026* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: I liked the scheduling and dispatch system the most. It makes it easy to assign jobs, track progress, and keep communication organized between office staff and field workers. It helps reduce confusion and improves daily workflow.&#10;FieldAware offers good value for companies that need basic field service management. It covers essential functions, but some advanced features may require additional customization or integrations, which can increase overall cost.&#10;The platform is fairly easy to use. The interface is clean and straightforward, allowing users to quickly manage tasks and schedules without much difficulty.&#10;It provides useful tools for assigning tasks, tracking work orders, and improving communication between office staff and field workers. Collaboration is effective for small to mid-sized teams.
> 
> **Cons**: The platform can feel limited in advanced features like payroll and detailed reporting. Also, some customization options are restricted, which may not suit larger or more complex organizations.
> 
> Overall, my experience with FieldAware has been positive. It is a reliable tool for managing field service operations, especially for small to medium businesses. While it is not perfect and lacks some advanced features, it is efficient, easy to use, and helpful for organizing daily operations.&#10;Payroll is not a core strength of the platform and often requires integration with external systems for full payroll management.

-----

### "Keystone Trailer Services" — 5.0/5

> **Shawn** | *25 March 2025* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: cloud based so it can be accessible from any location with a simple sign on
> 
> **Cons**: it is no able to track technician's time per task, only tracks for the whole job
> 
> very good,  use it in handling 500 to 600 service requests per month.

-----

### "Awefull Software" — 1.0/5

> **Chris** | *12 December 2019* | Security & Investigations | Recommendation rating: 0.0/10
> 
> **Pros**: Very little to be honest.&#10;when it works you can track staff movements, add photos and create ob sheets easily
> 
> **Cons**: The software rarely works correctly. For a period of time if you rotated your phone to adjust the aspect it would delete everything you had typed in the job sheet. the system now rarely tracks the work phone correctly, often glitches in the middle of typing a job sheet and you loose the data, it was massively miss sold to my firm by being told it could do more than it can, reports don't work correctly and are complex to create, it doesn't integrate into Sage accounts at all but we had been told it would. you cannot run reports based on needing return visits on jobs meaning someone has to go through each job sheet individually on a daily basis to double check what jobs are required.
> 
> Genuinely a waste of money but we are locked in with them as the money that was spent to integrate their software into my company was around £6000+ and getting your data back from them is nearly impossible as it is converted to work with their systems.

-----

### "HeymynameisHEAL" — 5.0/5

> **Verified Reviewer** | *30 May 2026* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: Value for Money&#10;Ease of Use&#10;Learning Curve&#10;Project Management and Collaboration&#10;Caregiver Management&#10;Billing and Scheduling&#10;Employee Payroll
> 
> **Cons**: Not anything in particular the same as for on my payday not sure what if I could look at load of my new email
> 
> Yes thank you for your time and consideration and look forward to hearing from you soon as possible your help

-----

### "Fieldaware" — 5.0/5

> **Cory** | *26 December 2025* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Built-in tools provide deep insights for better decision-making. Ability to tailor fields and workflows to specific business needs.
> 
> **Cons**: Frequent issues with data loss, syncing problems, and the mobile app malfunctioning, especially when adjusting phone orientation or during typing.
> 
> Lacks features like automatic customer text alerts or easy secondary tech job visibility.  Some areas need more customization, and limited users might access full functionality.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/134743/fieldlocate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/recycling/fieldaware-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/134743/fieldlocate> |
| en-GB | <https://www.softwareadvice.co.uk/software/134743/fieldlocate> |
| en-IE | <https://www.softwareadvice.ie/software/134743/fieldlocate> |
| en-NZ | <https://www.softwareadvice.co.nz/software/134743/fieldlocate> |

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