--- description: Review of eSSETS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: eSSETS | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Preventive Maintenance Software](/directory/395/preventive-maintenance-software/software) > [eSSETS](/software/134797/essets) # eSSETS Canonical: https://www.softwareadvice.com.au/software/134797/essets Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/134797/essets?page=2) > eSSETS is a cloud-based facilities maintenance and asset management solution built for businesses of all sizes that helps them to manage the asset and facility lifecycle. eSSETS offers tools and services that are suitable for various industries such as hospitality, banks, education and more. The solution includes a database of common commercial equipment in these industries, each with pre-populated specifications. It allows users to set up their assets in the system by brand and model. The information can be accessed from various devices including PCs, Macs, smartphone and tablets. Tied into this capability is eSSETS' ActivityQ which centralizes requests, inspections, and both preventive and recurring maintenance into a single queue. From this queue, dispatchers can route and manage assignments, while field staff can login into their unique assignment list, capture asset information and even attach pictures. Support is offered via phone, email and online product tutorials. > > Verdict: Rated **4.8/5** by 15 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 15 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: eSSETS - **Location**: Springfield, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 432.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: $36 per user per month with an annual subscription and two user minimum. Location-based pricing also available for chain operations. Studen population pricing available for schools. Enterprise pricing available upon request. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Italian - **Available Countries**: Australia, Canada, India, Ireland, Italy, Japan, New Zealand, Singapore, South Africa, United Kingdom, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Audit Management - Audit Trail - Budgeting/Forecasting - Check-in/Check-out - Checklists - Commercial Properties - Cost Tracking - Customizable Reports - Data Import/Export - Depreciation Management - Dispatch Management - Document Management - Document Storage - Equipment Maintenance ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [Preventive Maintenance Software](https://www.softwareadvice.com.au/directory/395/preventive-maintenance-software/software) ## Related Categories - [Preventive Maintenance Software](https://www.softwareadvice.com.au/directory/395/preventive-maintenance-software/software) - [Work Order Software](https://www.softwareadvice.com.au/directory/500/work-order/software) - [EAM Software](https://www.softwareadvice.com.au/directory/1479/enterprise-asset-management/software) - [Equipment Maintenance Software](https://www.softwareadvice.com.au/directory/405/equipment-maintenance/software) - [Asset Tracking Software](https://www.softwareadvice.com.au/directory/1560/asset-tracking/software) ## Alternatives 1. 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Within each recorded asset, we have a record of equipment specs, warranty info, as well as past associated work orders. We are also able to record money spent on equipment and track depreciation. This software is agile in that it can be useful for a wide variety of use cases, even those it may not be specifically built for. The Essets team was actively helpful in implementing the software and offered feedback on how to refine our company's workflow. The team is extremely receptive to feedback and constantly working to improve the software. Bugs are rarely encountered, and once reported, are addressed efficiently. > > **Cons**: At first glance, Essets is not as showy / flashy as many other programs we looked at, and has a more dated UI. However, this is easy to look past once you learn how to use it; the program is quite straight forward, and exploring its many capabilities allows you to experience the full potential of the program. Certain aspects of the program, such as the preventative maintenance section, were less streamlined; however I know the team is working on improving this area. > > Essets has allowed us see and manage all of our equipment assets from a birds eye view. In the future, if/when we work with an in-house service \& repair company, I'm confidence that Esset's work order feature with prove to be very useful. ----- ### "I work in Essets daily, it's people friendly and easy to learn." — 5.0/5 > **Lee** | *14 November 2017* | Mining & Metals | Recommendation rating: 10.0/10 > > **Pros**: It makes my work flow so much easier. It keeps up with our hour/mileage on all our heavy and service trucks. Tell us when PM is due on each equipment. I put in work orders for our Mechanics and Maintenance department. It also tell you how long a work order is open . Easy to pull when I need to know how many times a equipment was worked on. We've been with Essets for a little over two years and we are very pleased with this program and customer support. > > **Cons**: I just wish when we retire a equipment or a service truck it would red out the letters so it is easier to spot what has been retired vs. what is still active when I look up stuff in the Things menu. One more suggestion would be we used to be able to see photos of our Heavy equipment and service trucks in the things menu. Now we have to click on the photo icon, I like the old way better. I'm in and out of equipment list all the time sometimes it's easier by seeing the photo next to it, so I know I have right equipment. ----- ### "Great product" — 4.0/5 > **Pavel** | *9 July 2022* | Restaurants | Recommendation rating: 5.0/10 > > **Pros**: Essets has allowed us see and manage all of our equipment assets from a birds eye view. > > **Cons**: when we work with an in-house service \& repair company, I'm confidence that Esset's work order feature with prove to be very useful ----- ### Review — 4.5/5 > **Arthur** | *20 December 2012* > > We're a medium sized transportation and environmental contracting firm. We operate several over-the-road vehicles, several pull behind pieces of equipment, numerous other maintnance required pieces of equipment such as pumps, generators, various motorized units, forklifts, etc., and we use eSSETS to inventory and monitor our various fixed buildings and mobil office units. Before we started using eSSETS, we tracked all the usage, maintenance and capital improvements to all of these items throught spreadsheets, files, and marker boards. With eSSETS we were able to put all the ongoing information on all the equipment into one centralized computerized system where with a few keystrokes we can have a visual representation of everything on one or a few screens. The owner and I travel and are not always at the main plant where I can keep my eye on my revenue producing assets. So with eSSETS I can readily pull up all my equipment and check on their status and monitor if my managers are keeping up with PM and previously listed repairs. Very beneficial aspects of the system include easily accessable historical tracking or activities for each piece of equipment/asset, various financial information for each item and very importantly actions lists to remind us for PM and inspections. As far as the inital set up the eSSETS representative walked me and my staff through the whole set up process and got us up-loading our equipment list fairly quickly where we could start the process of inputting activities and reminders. The system is pretty user friendly but if we needed some help to customize a particular function, or better understand some capability, the eSSETS support rep was always immediately available or responded to a message within a very short time. The most important benefit I've found from the system is as my business has grown in size both in each location and now regionally, and that I'm traveling more, I have much better access to information and control on my assets. Additionally, my employees stay ahead of upcoming needs for the equipment better and I am able to monitor the activities better since the information is always with me online. One function we haven't explored much yet is the program's capabilites regarding energy consumption and cost analysis, but we plan on investigating this potential as we aquire more data. ----- ### "Essets is a life saver\!\!" — 5.0/5 > **Michelle** | *25 January 2022* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Before getting Essets keeping track of inventory, maintenance request, equipment repairs were a nightmare, now it is SO easy and such an amazing tool to utilize to stay organized. > > **Cons**: There is absolutely nothing i dislike about Essets. It's amazing\! > > My experience started with \[SENSITIVE CONTENT\], who is truly AMAZING\! He is always there for any question, help me build the program exactly how i wanted it. Essets is a life saver is so many different ways. I use it the most for facilities. Maintenace issues, etc. I love it. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/134797/essets?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/134797/essets) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data