--- description: Review of FAMCare Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FAMCare | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Patient Case Management Software](/directory/4181/patient-case-management/software) > [FAMCare](/software/135271/famcare) # FAMCare Canonical: https://www.softwareadvice.com.au/software/135271/famcare Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/135271/famcare?page=2) > FAMCare is a cloud-based human services case management tool that assists agencies operating for the welfare of people. It is primarily designed for service providers helping adults who suffer from mental illness, substance abuse and domestic violence. Key features of FAMCare include demographic assessment, client scheduling, document archives and treatment monitoring. Its information tracking module provides users with data, which helps prevent negligence and exploitation of their wards. Further, agencies can use the billing feature to automate costing and record funding sources and grants. Other features offered are legal form capture, education tracking and referrals. FAMCare’s group management provision allows users to sort stakeholders into categories such as volunteers, donors and more. The solution is available on an annual subscription and support is provided via phone and online help desk. > > Verdict: Rated **4.3/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 20 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Global Vision Technologies - **Founded**: 1997 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Typical customers range from growing nonprofits to multi-department and statewide implementations. Each deployment is configured to your programs, workflows, and reporting requirements. Structured implementation, training, and ongoing support are included to ensure long-term success. Launch new programs and funding streams without replacing your system. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Administrative Reporting - Alerts/Escalation - Alerts/Notifications - Appointment Management - Approval Process Control - Assessment Management - Attendance Management - Audit Management - Authorization Tracking - Bed Management - Billing & Invoicing - Calendar Management - Candidate Profiles - Care Plan Management - Case List Management ## Integrations (6 total) - Elavon - Microsoft Power BI - NextGen Office - Oracle Fusion Cloud EPM - Twilio - miniOrange ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Patient Case Management Software](https://www.softwareadvice.com.au/directory/4181/patient-case-management/software) ## Related Categories - [Human Services Software](https://www.softwareadvice.com.au/directory/4556/human-services/software) - [Government Software](https://www.softwareadvice.com.au/directory/4240/government/software) - [Patient Case Management Software](https://www.softwareadvice.com.au/directory/4181/patient-case-management/software) - [Social Work Case Management Software](https://www.softwareadvice.com.au/directory/4089/social-work-management/software) ## Alternatives 1. [Bonterra Apricot](https://www.softwareadvice.com.au/software/76884/bonterra-case-management) — 4.2/5 (225 reviews) 2. [Foothold](https://www.softwareadvice.com.au/software/65905/foothold-technology) — 4.6/5 (51 reviews) 3. [Casebook](https://www.softwareadvice.com.au/software/216199/casebook) — 4.2/5 (86 reviews) 4. [Collaborate](https://www.softwareadvice.com.au/software/273651/collaborate) — 4.7/5 (38 reviews) 5. [CharityTracker](https://www.softwareadvice.com.au/software/129328/charitytracker) — 4.5/5 (1059 reviews) ## Reviews ### "the best tool for consolidate the links of family" — 4.0/5 > **Verified Reviewer** | *28 June 2022* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: it's very innovative software for keep the links of family > > **Cons**: what I don't like is that there is enough bugs in this software > > my overall experience with FAMCare is that it allows all members of the family to be in constant contact and to strengthen the family ties ----- ### "Customizable with steep learning curve" — 4.0/5 > **Elizabeth** | *3 November 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: How customizable it is. Once we learned how to use it properly, we've learned many new applications for it. We had three project managers and each of them was wonderful to work with, well educated on FAMCare and very polite and friendly. > > **Cons**: The steep learning curve and how complicated pathways are to navigate. I found both of these to be true as an admin and a user. > > Overall, I've had fun trying to figure out which new ways we could use it but I make sure I have lots of time to work on a new idea before starting because it always takes longer to learn the project then expected. ----- ### "Slow & Old, so we left." — 1.0/5 > **Judith** | *18 May 2020* | Individual & Family Services | Recommendation rating: 0.0/10 > > **Pros**: It was the only option we had at the time. > > **Cons**: It took years to configure and customize the system with foster care managers learning how to code SQL to help support and move the project along. > > It was terrible. ----- ### "FAMCare is great\!" — 5.0/5 > **Andy** | *30 October 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: FAMCare is extremely customizable, the interface is user-friendly and intuitive, and the reporting tools are great. > > **Cons**: Sometimes minor bug fixes are very slow - FAMCare is quick on significant issues, but less important issues can take a while to resolve. > > We switched to FAMCare as our data system last year, and the transition has been seamless. Staff are very happy with the system and its ease of use. FAMCare also has a very powerful reporting system. ----- ### "Recommend FAMCare for your group\!" — 5.0/5 > **Dafne** | *6 November 2025* | Individual & Family Services | Recommendation rating: 8.0/10 > > **Pros**: FamCare is very organized, and easy to use and navigate. Our staff are able to learn quickly how to navigate around in FAMCare. Everyone likes how one client's record is all together and with use of favorites, you can move around easily within a record. We love how easy it is to upload documents, and case notes have useful fields that are easy to use. We also appreciate the security available and the ability to view user data like last log on date and time. We truly value the announcements feature and use it regularly to increase positivity (we post positive messages only there\!) FAMCare customer support is great and they respond quickly\! They are always available to help us and get our questions answered and they care about their customers and the experience customers have using the platform. > > **Cons**: Sometimes reports have extra rows or columns that we have to delete before manipulating the data in a spreadsheet, like a "RAW" data column that we cannot use. Not a huge deal but it just makes a few extra steps for us. A fun feature, the announcements, doesn't allow you to resize your uploaded image until after you save and schedule the announcement, so you have to go back to it a second time to resize it. If it's a large picture, when staff sign on, they won't be able to see the whole thing unless you resize it so it's smaller. Also, for a small non profit, FAMCare is expensive but we make it work. > > We have had a wonderful experience overall, and we have been a customer for 7 years\! A few little tweaks is all that's needed and FAMCare is always working to improve the product. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/135271/famcare?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/135271/famcare) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data