--- description: Review of FreshBooks Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FreshBooks | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Small Business Accounting Software](/directory/506/small-business/software) > [FreshBooks](/software/135928/freshbooks) # FreshBooks Canonical: https://www.softwareadvice.com.au/software/135928/freshbooks Page: 1 / 182\ Next: [Next page](https://www.softwareadvice.com.au/software/135928/freshbooks?page=2) > FreshBooks is a web-based accounting platform designed for small businesses across industries such as marketing, legal services, business consulting, trades and home services and information technology. The platform automates invoicing, enables online payment options including ACH and credit card and sends late payment reminders to accelerate payment cycles. Users can brand invoices, accept online payments and configure automatic payment reminders. The solution supports expense tracking by allowing users to attach receipts to invoices, create recurring expenses and capture receipt images. Financial status can be monitored through profit and loss statements, tax summaries and expense reports. FreshBooks categorizes credit card transaction fees and summarizes all deposits on a centralized dashboard for clear financial visibility. Time tracking features allow extraction of unbilled project hours into invoices, recording of billable time and analysis of time spent on projects. The platform also provides collaborative project tools to track files and conversations. FreshBooks integrates with third-party tools including Paypal, MailChimp, Zenpayroll and Basecamp to streamline accounting and project management workflows. > > Verdict: Rated **4.5/5** by 4529 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 4529 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: FreshBooks - **Location**: Toronto, Canada - **Founded**: 2004 ## Commercial Context - **Starting Price**: $8.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Lite: $8/mth (first 6 months) Plus: $14/mth (first 6 months) Premium: $20/mth (first 6 months) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, South Africa, United Kingdom, United States ## Features - ACH Payment Processing - Accounting - Accounting Integration - Accounts Payable - Accounts Receivable - Activity Dashboard - Activity Tracking - Alerts/Notifications - Attendance Tracking - Automatic Billing - Automatic Time Capture - Bank Reconciliation - Billable & Non-Billable Hours - Billable Items Tracking - Billing & Invoicing - Billing Portal - Billing Rate Management - CRM - Chart of Accounts - Client Management ## Integrations (116 total) - 123FormBuilder - 2Ship - AWeber - ActiveCampaign - Acuity Scheduling - Adobe Commerce - Agile CRM - Apipheny - Approveit - Asana - Autotask PSA - Avalara - Basecamp - Bench - Bidsketch ... and 101 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Small Business Accounting Software](https://www.softwareadvice.com.au/directory/506/small-business/software) ## Related Categories - [Small Business Accounting Software](https://www.softwareadvice.com.au/directory/506/small-business/software) - [Accounts Payable Software](https://www.softwareadvice.com.au/directory/1851/accounts-payable/software) - [Financial Reporting Software](https://www.softwareadvice.com.au/directory/1904/financial-reporting/software) - [Billing and Invoicing Software](https://www.softwareadvice.com.au/directory/263/billing-invoicing-software/software) - [Expense Report Software](https://www.softwareadvice.com.au/directory/427/expense-management/software) ## Alternatives 1. [PayPal](https://www.softwareadvice.com.au/software/104664/paypal) — 4.6/5 (26683 reviews) 2. [QuickBooks Online](https://www.softwareadvice.com.au/software/393202/quickbooks-online) — 4.3/5 (8544 reviews) 3. [Abby](https://www.softwareadvice.com.au/software/370101/abby) — 4.7/5 (604 reviews) 4. [Jobber](https://www.softwareadvice.com.au/software/3660/jobber-lawncare) — 4.6/5 (1487 reviews) 5. [Bookipi](https://www.softwareadvice.com.au/software/314679/bookipi) — 4.8/5 (176 reviews) ## Reviews ### "Simple and Easy for Everyday Invoicing" — 5.0/5 > **Swetha** | *16 August 2026* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The interface is pretty clean and doesn’t feel complicated. Creating invoices, keeping track of expenses, and checking payments are all fairly easy. I also like that you can quickly see what has been paid and what is still outstanding without digging through a bunch of screens. > > **Cons**: Some of the reporting and customization options feel limited, especially when you need something more detailed. A few features also take more clicks than I expected, and the pricing can start to feel expensive as you need more functionality. ----- ### "Great for tracking income and expenses" — 4.0/5 > **Jessica** | *20 May 2026* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: Freshbooks was a tool I initially used for billing clients when I was first growing my business. It was easy to send links to clients and they were able to pay online. It was relatively affordable for what I was using it for. I liked that it generated yearly forms for my earnings and showed me what I earned month to month. It was clean and easy to navigate. I also liked that it tracks expenses for me and I can link my cards to it to automatically track. I wish I could have had more clients for the price I was paying > > **Cons**: I wish I could've saved clients' CC info and ran billing myself as opposed to having to send a link to clients to get them to sign in and pay. This made it harder to make sure everyone paid on time. > > Overall, Freshbooks was a useful tool for me, but I have had to supplement with other billing platforms as well. I continue to use freshbooks to track expenses ----- ### "Freshbooks Is Convenient and Easy to Use" — 4.0/5 > **Kelly** | *19 March 2026* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: I like that it's easy to use. I create invoices, proposals and estimates with it. I like that it has a feature to remind clients to pay. > > **Cons**: It's on the more expensive end especially since now I really only use it for invoicing. I wish there was a cheaper version for small companies like mine. > > My experience for the most part has been good. It has always been available when I need it. Calculates thing accurately. ----- ### "Good booking software" — 3.0/5 > **Verified Reviewer** | *26 March 2026* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: I like the ease of use and integration with gusto. It imports expenses from credit cards and banks. It invoices really well and I like the set-up of the invoice system. > > **Cons**: I have been unsuccessful in having full account reconciliation and struggle with the system they have set up. I also am unsuccessful in getting my frequent purchases to get expensed to the same categories and companies each month. > > It has been a good software to work with and I am happy and not looking to switch. The invoices are important. I would like the expense portion to be more user friendly. ----- ### "Beginning, clearly FreshBooks worked fine after a while" — 5.0/5 > **Peter** | *20 September 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The invoicing generator didn’t freeze, nor blow up my PC on my first usage. While the user interface sucks, there are some things you like about it and it is better than most when it comes to creating an invoice. > > **Cons**: The mobile application freezes constantly. Customer service took 72 hours to respond to an issue i had regarding a double charge on my credit card for the same month of a monthly subscription option that i never selected. Exporting reports is very difficult. > > Prior to using FreshBooks, organizing my client’s expense history was literally nothing but a large pile of paper stacked up on the floor. Then the software came along and miraculously placed all of that paper into virtual files without blowing up. My accountant no longer yells at me. ----- Page: 1 / 182\ Next: [Next page](https://www.softwareadvice.com.au/software/135928/freshbooks?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/135928/freshbooks) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data