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description: Review of FreshBooks Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: FreshBooks | Reviews, Pricing & Demos - SoftwareAdvice AU
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# FreshBooks

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> FreshBooks is a web-based accounting platform designed for small businesses across industries such as marketing, legal services, business consulting, trades and home services and information technology. The platform automates invoicing, enables online payment options including ACH and credit card and sends late payment reminders to accelerate payment cycles. Users can brand invoices, accept online payments and configure automatic payment reminders.&#10;&#10;The solution supports expense tracking by allowing users to attach receipts to invoices, create recurring expenses and capture receipt images. Financial status can be monitored through profit and loss statements, tax summaries and expense reports. FreshBooks categorizes credit card transaction fees and summarizes all deposits on a centralized dashboard for clear financial visibility.&#10;&#10;Time tracking features allow extraction of unbilled project hours into invoices, recording of billable time and analysis of time spent on projects. The platform also provides collaborative project tools to track files and conversations. FreshBooks integrates with third-party tools including Paypal, MailChimp, Zenpayroll and Basecamp to streamline accounting and project management workflows.
> 
> Verdict: Rated **4.5/5** by 4523 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4523 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: FreshBooks
- **Location**: Toronto, Canada
- **Founded**: 2004

## Commercial Context

- **Starting Price**: $8.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Lite: $8/mth (first 6 months)&#10;&#10;Plus: $14/mth (first 6 months)&#10;&#10;Premium: $20/mth (first 6 months)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, South Africa, United Kingdom, United States

## Features

- ACH Payment Processing
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Attendance Tracking
- Automatic Billing
- Automatic Time Capture
- Bank Reconciliation
- Billable & Non-Billable Hours
- Billable Items Tracking
- Billing & Invoicing
- Billing Portal
- Billing Rate Management
- CRM
- Chart of Accounts
- Client Management

## Integrations (118 total)

- 123FormBuilder
- 2Ship
- AWeber
- ActiveCampaign
- Acuity Scheduling
- Adobe Commerce
- Agile CRM
- Apipheny
- Approveit
- Asana
- Autotask PSA
- Avalara
- Basecamp
- Bench
- Bidsketch

... and 103 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Small Business Accounting Software](https://www.softwareadvice.com.au/directory/506/small-business/software)

## Related Categories

- [Small Business Accounting Software](https://www.softwareadvice.com.au/directory/506/small-business/software)
- [Accounts Payable Software](https://www.softwareadvice.com.au/directory/1851/accounts-payable/software)
- [Financial Reporting Software](https://www.softwareadvice.com.au/directory/1904/financial-reporting/software)
- [Billing and Invoicing Software](https://www.softwareadvice.com.au/directory/263/billing-invoicing-software/software)
- [Expense Report Software](https://www.softwareadvice.com.au/directory/427/expense-management/software)

## Alternatives

1. [PayPal](https://www.softwareadvice.com.au/software/104664/paypal) — 4.6/5 (26594 reviews)
2. [QuickBooks Online](https://www.softwareadvice.com.au/software/393202/quickbooks-online) — 4.3/5 (8509 reviews)
3. [Abby](https://www.softwareadvice.com.au/software/370101/abby) — 4.7/5 (604 reviews)
4. [Jobber](https://www.softwareadvice.com.au/software/3660/jobber-lawncare) — 4.6/5 (1475 reviews)
5. [Xero](https://www.softwareadvice.com.au/software/2976/xero) — 4.4/5 (3317 reviews)

## Reviews

### "Good CRM platform" — 5.0/5

> **Tony** | *21 July 2026* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Value for money, this SAAS is a good way for businesses to have a good CRM and to organize the daily operations
> 
> **Cons**: Sometimes they need to innovate more, I mean with AI technology is very important to innovate every year

-----

### "FreshBooks use in launching new business" — 4.0/5

> **Dylan** | *16 April 2026* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: Ease of use is there for FreshBooks. It does a great job in capturing the basics of what you need to run your business. The platform provides good value for your money depending on what you need it for.
> 
> **Cons**: Certain accounting functions can be tricky to do due to the simplicity of how the plantforms runs and the lack of customization. Certain modules can be added on, the basic package is good for just getting your business started.
> 
> Overall we have been quite happy with our use of FreshBooks. It is very easy to use and gets you started as you are launching your business. The value is definetly there for the price.

-----

### "Freshbooks Is Convenient and Easy to Use" — 4.0/5

> **Kelly** | *19 March 2026* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: I like that it's easy to use.  I create invoices, proposals and estimates with it.  I like that it has a feature to remind clients to pay.
> 
> **Cons**: It's on the more expensive end especially since now I really only use it for invoicing.  I wish there was a cheaper version for small companies like mine.
> 
> My experience for the most part has been good.  It has always been available when I need it.  Calculates thing accurately.

-----

### "Good booking software" — 3.0/5

> **Verified Reviewer** | *26 March 2026* | Medical Practice | Recommendation rating: 7.0/10
> 
> **Pros**: I like the ease of use and integration with gusto.  It imports expenses from credit cards and banks. It invoices really well and I like the set-up of the invoice system.
> 
> **Cons**: I have been unsuccessful in  having full account reconciliation and struggle with the system they have set up. I also am unsuccessful in getting my frequent purchases to get expensed to the same categories and companies each month.
> 
> It has been a good software to work with and I am happy and not looking to switch. The invoices are important. I would like the expense portion to be more user friendly.

-----

### "Freshbooks over quickbooks" — 5.0/5

> **Aimee** | *2 May 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Freshbooks is inexpensive and i have never had any problems with it. I used it for 3 yrs then switched to quickbooks online and regretted it. I am switching back this yr.
> 
> **Cons**: I had the cheapeat version and had to tyoe all the info from the receipts in mannually. I am going to look into a uograded version because qbooks messed my books up and was so expensive.
> 
> I loved the ease of use and the price was awesome.nevwr had connection issues or issues with it missing or duplicating bank transaction.

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## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/135928/freshbooks> |
| en | <https://www.softwareadvice.com/accounting/freshbooks-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/135928/freshbooks> |
| en-GB | <https://www.softwareadvice.co.uk/software/135928/freshbooks> |
| en-IE | <https://www.softwareadvice.ie/software/135928/freshbooks> |
| en-NZ | <https://www.softwareadvice.co.nz/software/135928/freshbooks> |
| fr | <https://www.softwareadvice.fr/software/135928/freshbooks> |

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