--- description: Review of Incapsula Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Incapsula | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Cloud Security Software](/directory/4329/cloud-security/software) > [Incapsula](/software/137167/incapsula) # Incapsula Canonical: https://www.softwareadvice.com.au/software/137167/incapsula Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/137167/incapsula?page=2) > Incapsula is a cloud-based application delivery controller (ADC) platform, which uses a global content delivery network (CDN) to manage website performance, compliance and application security against distributed denial of service (DDoS) attacks across all networks. Designed for all business sizes in education, financial services, gaming, health care and IT industries, it provides solutions to simplify operations and reduce costs by facilitating management of various applications on a single platform. Incapsula’s key features include web threat management, application firewall security, local and global server load balancing, a health monitor, a rule editor, exception handling and virtual patching. Additionally, it protects against all threats, from SQL injections and cross-site scripting (XSS) to remote file inclusion (RFI). Support is extended via phone, online chat and documentation and pricing is available on request. > > Verdict: Rated **4.6/5** by 47 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 47 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Incapsula - **Founded**: 2009 ## Commercial Context - **Starting Price**: USD 500.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Start your free trial today\! Please visit our site for more information about our subscription plans. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, India, United Kingdom, United States ## Features - API - Application Security - Compliance Management - Content Caching - Content Routing - DDoS Protection - Data Security - Device Management - Firewalls - Health Monitoring - Monitoring - Redundancy Checking - Reverse Proxy - Threat Response - Web Threat Management ## Support Options - 24/7 (Live rep) - Chat ## Category - [Cloud Security Software](https://www.softwareadvice.com.au/directory/4329/cloud-security/software) ## Related Categories - [Cloud Security Software](https://www.softwareadvice.com.au/directory/4329/cloud-security/software) - [Cybersecurity Software](https://www.softwareadvice.com.au/directory/4643/cybersecurity/software) - [Server Management Software](https://www.softwareadvice.com.au/directory/4570/server-management/software) - [DDoS Protection Software](https://www.softwareadvice.com.au/directory/4422/ddos-protection/software) - [Load Balancing Tools](https://www.softwareadvice.com.au/directory/4269/load-balancing/software) ## Alternatives 1. 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[UTunnel VPN](https://www.softwareadvice.com.au/software/440022/utennel) — 5.0/5 (69 reviews) ## Reviews ### "Great product" — 4.0/5 > **Murilo** | *6 October 2016* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: The the product efficiency > > **Cons**: The support > > The product is amazing, very easy to use and very efective against the majority of attacks and exploits. ----- ### "Excellent product\!\!\!" — 5.0/5 > **Edgar** | *18 November 2016* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Easy deployment > > **Cons**: It does not allow us to configure traffic balancing distributed between data centers > > The load balancing feature allows us to offer a continuous service for our customers' Internet portals ----- ### "A good but limited app" — 4.0/5 > **Leandro** | *6 October 2016* | Banking | Recommendation rating: 6.0/10 > > **Pros**: It's fast and stable > > **Cons**: Bad user interface > > I like using incapsula but i think they need to add more features and modernize their user experience ----- ### "Love your product" — 5.0/5 > **Adam** | *21 August 2015* > > Overall I love your service. You have already protected me from one DDoS attack and several severe attacks. Your top level engineers are extremely knowledgable and overall pretty amazing. Tamir specially blew me away with his willingness to help diagnose a particularly tricky issue a while ago. He reached out on the phone to really dive in to help solve the problem going on. Amazing\!\! I will say that sometimes your lower level techs are not as knowledgable but if I needed extra help they were very willing to get me in touch with a higher level technician. But sometimes it would be nice to immediately talk to a higher level technician if I know it will be necessary. Do you have an option for a higher level of support? How much does that cost? ----- ### "Happy Customer" — 4.0/5 > **Nigel** | *24 August 2015* > > Strengths: Incapsula is easy to use and manage. This is a big improvement from our on premise solution. The support is quick with a response and solves any issue we encounter. Two factor integration helps to secure this sensitive tool. Room for improvement: Reporting - Need a developer to gather logs from Incapsula for attacks\\traffic. No global controls - We have many sites that require the same configurations. Each site must be configured individually. No granular permissions - I am unable to grant permissions to individual sites. It is pretty much all sites or no sites. Access is not federated - Access to security tools should be federated using SAML. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/137167/incapsula?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/137167/incapsula) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data