AccountEdge

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews

About AccountEdge

AccountEdge is a powerful, easy-to-use, small-business accounting software for the Mac and Windows desktop. With AccountEdge, business owners can organize, process, and report on their financial information so they can focus on their business. Its feature set is built to allow users to handle every aspect of their business, including accounting, integrated payroll, sales and purchases, contact management, inventory tracking, time billing, and more. Invoicing Sales are a critical component of your business. Create and send customer invoices for products, services, or time and track payment status on open sales. Expenses Managing purchases and expenses helps you track your inventory and overhead costs. AccountEdge enables you to manage your vendors, payments, and recurring transactions. Banking Banking helps you manage money in and out in as much detail as you want. With integrated bank feeds and auto-match, reconciling your accounts is a breeze. Payroll Your employees are your most important asset, and maintaining compliance by tracking their pay, accruals, and expenses is critical to your business. With our optional payroll service, you'll always be on the latest payroll tax tables for accurate processing. Inventory Inventory tracking helps you manage your items and services and track their stock by location to ensure you have enough products on hand or on order to help fulfill customer requirements. Accounting Your chart of accounts is at the core of your financial reporting. Maintain your general ledger and budgets, create financial reports to help you monitor your business, and make informed decisions. Contact Management Contact management helps you maintain good relations with leads, customers, vendors, and employees. Keep all their details in one place for easier use in your sales, purchases, and marketing activities. Time Tracking Selling time and tracking work in progress is critical if your work is project or job-based. Create custom billing rates and track time for your employees using time sheets or activity slips. Data Management Manage your data easily with easy imports and exports, on-screen analysis, hundreds of software reports, and PowerBI exports to gain further insights into your operations.
AccountEdge Software - Sales
AccountEdge Software - Inventory
AccountEdge Software - Invoice
AccountEdge Software - Payroll
AccountEdge video
AccountEdge Software - Sales - thumbnail
AccountEdge Software - Inventory - thumbnail
AccountEdge Software - Invoice - thumbnail
AccountEdge Software - Payroll - thumbnail

AccountEdge pricing

AccountEdge does not have a free version but does offer a free trial. AccountEdge paid version starts at USD 15.00/month.

Starting Price:
USD 15.00/month
Free Version:
No
Free trial:
Yes

Alternatives to AccountEdge

QuickBooks Online Advanced

QuickBooks Online Advanced is a cloud-based accounting solution that helps small to large enterprises manage expenses,...

AccountEdge Reviews

Feature rating

Value for Money
4.2
Functionality
4.1
Ease of Use
4.3
Customer Support
4.0
5 reviews of 94 View all reviews
Gary
Gary
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/09/2018

Always Improving

Been using AccountEdge Pro for 12 years and I’m completely satisfied with this product.

Pros

Works great for us Mac users and the features improve with every upgrade.

Cons

Have to customize forms with every upgrade.

Response from Priority Software US

Hi Gary,

Very happy to hear that AccountEdge is working well for your business.

We do offer an upgrade tool for your Customized Forms so you don't need to recreate them when you get a new version.

Here is a link to the support article to walk you through the process the next time you upgrade: http://support.accountedge.com/kb/upgrading/upgrading-company-file#FORMS2012

- AccountEdge Customer Care Team

Replied 11/09/2018
Jason
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
3

4
Reviewed on 24/02/2022

Good product if you have accounting background

I really want to like this software more but their lack of development in several areas make that difficult. In many ways it is much better and more secure than Quickbooks so if that is the target product you are researching then this might be a good alternative for you and your business. As you should with any software like this do your research and plan out what your needs are and how you plan to use it to make sure this is the right thing for you.

Pros

Overall AccountEdge is a pretty straightforward product with regards to accounting. Its major strengths are budgeting and the input of that data, financial reporting (monthly books) and accounts payable.

Cons

There are some bigger issues that I am not a fan of with AccountEdge and in my 26 plus years of doing accounting I can say there are some poorer products but there are a lot of much better ones as well. Accounts receivable and the vendor/customer input needs some serious updating. We recently did an import of our data from the old owners to the new owners and it took the developers some serious time to get that figured our and fixed even after we were told it was not that difficult of a process by support. There is not mass way to remove and customer/vendor profiles. The billing system, if you want to give your customers the ability to be sent their month invoices and make payments, actually resides in another product, Account Edge Connect not in the base Account Edge. With that being said they only talk to each other with a manual "sync" each time you want them to update the other. There is no way to export data to a banking website for things like Bank of America's positive pay. So ACH's are a very manual process. If it was 10 years ago I could see why this wouldn't be a feature but its 2021 folks and this should be able to be done at this point. Especially with how virtual we all have to be nowadays. Support is hit or miss. There are a few really awesome folks and then again not so much. They offer no after hours support so you better only have an issue between 9am-5pm eastern time, otherwise you are stuck.

Thomas
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 20/06/2022

The real Cost of AccountEdge is in Payments Processing

I'm a consultant that works with multiple AccountEdge users. It's important to know that there is an agreement between AccountEdge and Forte to share payments processing revenue. Forte will tell its customers that the rates are competitive but they simply are not. There are customers paying over 2% over market rates. Moreover, your rates will go up over time and because you integrated the payments you will be forced to pay the increases. If you are considering AccountEdge because of features you like go ahead and buy it but leave your payments processing non-integrated and choose a payments processing provider you trust

Pros

I'm focused more on the payments processing and warning prospective buyers on the downside of the exclusive arrangement between AccountEdge and Forte

Cons

AccountEdge/Forte Payments processing, IMHO leaves the user open to price gouging for credit card processing ,

Meredith
  • Industry: Printing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
2
Ease of Use
5
Customer Support
1

4
Reviewed on 17/05/2019

CPA is Baffled.

The invoicing functions work well, creating and sending pdf invoices via Outlook. Creating custom forms such as checks, invoices, statements is easy; I color-code them so customers can easily distinguish an INVOICE (red) from a RECEIPT (green) and so on. Most of the reports work, but I need to upload many to Excel to manipulate the data (to report retained earnings, for example). There is no option to strip the "pretty" formatting on BalSh or Income reports, so to make them functional you need to remove all that formatting (extra blank lines, merged cells, extra blank columns, multiple font colors, shading). This is annoying and unavoidable as far as I can tell. Their "Knowledge Base" and other support, including videos, is just sad. The live customer support when I first subscribed had a complete lack of understanding of accounting. A recent bug required me to send my entire file (a zipped backup) and take a week off while they repaired it and send back a "FIXED" copy. They didn't charge me, but I had to give employees pay advances and pre-pay bills to completely quit bookkeeping for a week. New ownership based in Israel may have improved customer service but I can't verify. There are payroll reports that accurately calc. 941s and W-2s and others but you have to use the numbers to complete the IRS forms online unless you want to buy the reporting program separately. I find the non-submittable reports work fine for doing the online forms and printing for my files.

Pros

After three years I'm comfortable with the daily use of AccountEdge. I used my failing Peachtree to calculate payroll for the first year and entered the numbers manually. Now I use the payroll subscription, which is not as flexible as I would like but it works. (I don't need the uploaded rates and could easily enter them manually.) I emailed a note about my frustration with manually calculating different matching and withholding SIMPLE rates for different employees and the answer completely solved the problem--the program now issues perfect paychecks and tax reports. This was one of two customer service experiences that were positive

Cons

My CPA finds it incomprehensible. As a corporation we carry profits and losses forward as retained earnings and are not required by law to distribute profits as dividends. AccountEdge does not allow me (or my CPA using his copy) to make the year-end adjustment to Retained Earnings reports so we can't know where we stand. I want to retire and sell or hand off the business but can't produce accurate reports via AccountEdge.
Also I detest the automatic numbering feature for payments (it's great for invoicing) and wish that could be optionally turned off. I pay at least half our bills online and record the confirmation number in the check number space, which is especially handy for reconciling half a dozen monthly federal and state tax payments to my bank--and to verify that I sent the payments! A great many confirmation numbers (IRS, Colorado payroll, unemployment, credit cards, FedEx, Comcast) exceed the maximum 8 digits allowed for check numbers. (I can enter the full numbers in the memo space.) It is obvious to me that the program had its origins in Apple/Mac as it has automatic functions that actually hamper accounting. It doesn't integrate with our estimating software as does QuickBooks so I may end up just using it for payroll (to avoid that Quick Books cost).

Karen
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/09/2018

my program

it's great for custom reports, breaking down expenses for each job, setting up vendors and customers with custom pricing, discounts, shipping, and tax information as well as detailed contact information.

Pros

It is very easy to set up your company. It is very easy to navigate through the program. It has all the features that the big name overpriced software companies have and more. It works great for our air conditioning company with accounting that can be broken down by jobs. The payroll service is very easy to use and they keep it updated all the time. I think I have only called customer support 2 times and both times they had my questions answered right then. I would recommend this software to anyone needing to breakdown your accounting for custom reports, job tracking, employee handling.

Cons

The one pet peeve I have is that most of the payroll reports don't have totals you have to export them to excel and reconfigure them to get your totals or total everything by hand. Some of the reports they way they are laid out make it very hard to reconfigure them in excel. It doesn't let you access history more than two years so you have to look up on your back ups if you need to find something older.

Related categories