About LastPass

LastPass is a password management solution for consumers and businesses that allows users to store their passwords in a digital vault. It uses single sign-on with password vaulting to protect users’ passwords. Users can save the websites into which they login frequently. They can also import websites from their email accounts or other password manager tools. LastPass uses AES-256 bit encryption with PBKDF2 SHA-256 and salted hashes for securing data in the cloud. The user data is encrypted and decrypted at the device level. The multi-factor authentication makes users enter both username and password to access their LastPass account. Other features include a password generator, encrypted file storage, family manager dashboard, group management and cloud app provisioning. Pricing is per user per month.
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LastPass pricing

LastPass has a free version and offers a free trial. LastPass paid version starts at USD 4.00/month.

Starting Price:
USD 4.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to LastPass

LastPass Reviews

Feature rating

Value for Money
4.5
Functionality
4.6
Ease of Use
4.5
Customer Support
4.3
5 reviews of 2,749 View all reviews
Brian
Brian
  • Industry: Higher Education
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 29/06/2019

Secure your online presence with LastPass

What is LastPass?
The simple answer is LastPass saves your passwords to the cloud, secured by your individual login user ID and a Master Password. Setting it up is painless, merely follow the prompts at LastPass.com and you will quickly be on your way. Make sure you follow the instructions for adding LastPass to your favorite browser, and add it to the browser you use on every computer you use. When you get the extension added, click on it and log yourself in, and voila you have access to your saved passwords vault in the cloud. Now, every time you go to a site you use, the first time you visit and login, it will recognize the user ID and password you used, and ask you if you want to save it to your vault. Change your password? No problem! Upon successfull login, LastPass will catch that you have entered a new password and ask you if you want to update your saved password. As the user ID and password is saved to your own private vault in the cloud, you now have that password to access the site again, from anywhere, meaning you don't have to remember it anymore or worse, write it down. Very useful for sites that require frequent password changes and sites that have odd password requirement. Removes the burden of micromanaging staff password choices by your IT department - they will thank you! Multiple logins for a site is supported, it includes a robust, easy to use form fill feature, and it offers to generate on its own super-secure passwords for use as well.

Pros

Available everywhere, LastPass is offered as standalone desktop software, and much more importantly, as a browser extension. Even iOS and Android have LastPass available as an app, with Android offering integration throughout most apps on your mobile device.

Cons

For personal use, I shy away from subscription-based software. I'd rather pay once and get to use it. Luckily LastPass for personal use can be used for free. For a business, the subscription however pays for itself in terms of productivity gains and reducing headaches and trouble tickets for your IT staff.

Alternatives Considered

RoboForm and LogMeIn Central

Reasons for Choosing LastPass

Price

Reasons for Switching to LastPass

All of these have similar offerings, but LastPass extensions are available more widely and are usually the first ones to get offered on new browsers/platforms.
Jeff
Jeff
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 23/09/2020

LastPass -a Secure Password Manager for Team Collaboration

Very positive as we need an easy to access, but secure, way to share passwords & credentials among work teams and clients. Our 50+ employee agency has used LastPass for 2+ years and we have never wavered on it's value.

Pros

We have a team of 50+ at our agency and LastPass is our go-to password/credential manager. It's super simple to set up, share access and manage passwords across teams and even clients. And LastPass takes security very very seriously with 2FA and authentication a key priority. We have to be ultra-sensitive to security as an agency as we handle so many credentials for client's websites, FTP and marketing tools.

Cons

The UI is good but not great. I find myself wanting to create a folder but the iconography is a bit confusing so I'll create a record. Easy to go back and do it right but I find myself making the same mistakes. The folder hierarchy could also be a bit better organized but it's not too bad. They are improving and updating all the time.

Alternatives Considered

1Password and NordPass Business

Reasons for Switching to LastPass

LastPass simply seemed like it had it all: security, UI, organization, sharing options. The others seemed very similar but we were more comfortable with LastPass's reputation and staying ability.
Verified Reviewer
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 16/04/2021

It once was a great Password Manager

We've all been there: You've been using the same password for months, only to realize that it was breached in a recent data breach and is no longer secure. Now you have to change your password on several accounts. Most password managers can't help here, since it won't know what all those new passwords are supposed to be. There was a nice feature in Lastpass that helped you change multiple passwords. That was probably their strongest feature, besides the core password management features

Pros

A password manager helps you manage all your passwords. Each password is unique and is protected with a master password only you know. That means you can use unique, strong passwords for every account without having to remember them. This is extremely important for accounts with sensitive information like your email or banking account. Lastpass has done a great job up until recently.

Cons

I loved using LastPass, and had been using it for over a year. After they changed their pricing model to pay for a subscription I decided to see if there were any other great password managers out there. I'm not against paying for services, but I don't like how they pulled the rug out of everyone who relied on the free version, where they get so used to the software as apart of their daily life, that it forces many to just pay the fee (many of whom would likely have never signed up in the first place if it were not free). So to me, it feels like a bait and switch, where they had this planned all along. So it's the principle for me.

The smarter way (to strengthen, and not harm their brand), would have been to all along offer a freemium version and offer other extra features that a small percentage of all users are willing to pay for. Essentially they trapped people into using the free version, and are forcing people to pay to now use on multiple devices. It feels shady and left a bad taste in my mouth towards their software and brand.

I've decided to look more into Mozillas free password manager. There are also those from the likes of Google's and Apple's built in password managers. After testing other products, I believe google or mozilla are the way to go, since apples is too proprietary (*they are a closed ecosystem - you can't as easily use cross platform and on other browsers)

Salma
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
3

5
Reviewed on 17/04/2024

Just a few clicks of LastPass can help you log into your account easily

For team admin workers like me who need many accounts to use, I am greatly helped by lastpass

Pros

I work as an admin where there are several accounts that I need to use. Where I work my boss facilitates me with lastpass on his laptop, the first time I used it I had no trouble at all because it is very easy to understand, I was quite helped with lastpass because I don't need to remember many passwords moreover lastpass has an autofill feature

Cons

There is not much I don't like, it's just that I am quite annoyed when there are circumstances where I need to change certain account passwords but I am confused to update the new password on lastpass, so it continues to display old passwords so I am a bit bothered

James
James
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/10/2021

My favorite password management app!

Overall, I've loved using Lastpass to store all of my work passwords as well as all of my passwords and secure information for my personal life and family. It's made it so much easier to use safe, one-time passwords for each login, instead of one login that gets used everywhere.

Pros

I love how easy it is to use. I love the auto-fill icons that appear on login screens and the "Generate a Password" feature that makes it so incredibly simple to create and use very secure, completely unique passwords for each of my accounts.

Cons

It can seem a little difficult to learn for new users, especially if you don't have a background in tech/computer security. The password resetting process is also really inconvenient and difficult, but I suppose maybe that is by design.

Alternatives Considered

Dashlane for Business

Reasons for Switching to LastPass

Through the recommendation of a friend of mine who was a computer software and security engineer. I love how it syncs between devices and I can share logins at work with coworkers who need specific access to things. I really love the Chrome extension of Lastpass as well.

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