--- description: Review of Sinch MessageMedia Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Sinch MessageMedia | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [SMS Survey Software](/directory/4444/sms-survey/software) > [Sinch MessageMedia](/software/141259/messagemedia) # Sinch MessageMedia Canonical: https://www.softwareadvice.com.au/software/141259/messagemedia Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/141259/messagemedia?page=2) > Sinch MessageMedia is a mobile messaging service that helps businesses of all sizes better connect with their customers. Reach them via the channel of their choice and maximize ROI, effortlessly. Send bulk SMS. Create automated campaigns. Integrate with 85+ apps that you already use. Join over 70,000 global customers in healthcare, education, retail, and other industries that have scaled their business via our easy-to-use messaging platform. Send, reply, and forward text messages straight from your browser. Customize your own messages with ready-to-use templates and broadcast to your contacts. Learn what works and what doesn't with reporting and analytics. Join today for free. > > Verdict: Rated **4.5/5** by 52 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 52 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sinch ## Commercial Context - **Starting Price**: USD 42.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Basics: $42/ month Conversations: $109/ month Pro: $259/ month Pro Plus: $419/ month Advanced: $749/ month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, New Zealand, United Kingdom, United States ## Features - 2-Way Messaging - API - Alerts/Notifications - Audience Targeting - Automated Responses - Automated Scheduling - Autoresponders - CRM - Campaign Management - Chatbot - Contact Database - Contact Management - Customizable Templates - Event Triggered Actions - Link Shortening - Live Chat - MMS - Mass Texting - Message Personalization - Mobile Coupons ## Integrations (23 total) - Act\! - ActiveCampaign - Adobe Campaign - Adobe Experience Manager - Aircall - AroFlo - BigCommerce - Bullhorn ATS & CRM - Covetrus Pulse - Epic - HubSpot CRM - Klaviyo - Mailchimp - Mailjet - NetSuite ... and 8 more integrations ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [SMS Survey Software](https://www.softwareadvice.com.au/directory/4444/sms-survey/software) ## Related Categories - [SMS Survey Software](https://www.softwareadvice.com.au/directory/4444/sms-survey/software) - [SMS Marketing Software](https://www.softwareadvice.com.au/directory/4532/sms-marketing/software) - [Mobile Marketing Software](https://www.softwareadvice.com.au/directory/4398/mobile-marketing/software) - [Conversational Marketing Software](https://www.softwareadvice.com.au/directory/4671/conversational-marketing/software) ## Alternatives 1. [Project Broadcast](https://www.softwareadvice.com.au/software/431569/project-broadcast) — 4.9/5 (647 reviews) 2. [SlickText](https://www.softwareadvice.com.au/software/167722/slicktext) — 4.8/5 (268 reviews) 3. [EZ Texting](https://www.softwareadvice.com.au/software/175675/ez-texting) — 4.4/5 (245 reviews) 4. [Clearstream](https://www.softwareadvice.com.au/software/321838/clearstream) — 4.8/5 (665 reviews) 5. [Text Request](https://www.softwareadvice.com.au/software/306855/text-request) — 4.6/5 (1193 reviews) ## Reviews ### "Good experiences overall but wish the log in improves" — 5.0/5 > **An** | *1 October 2025* | Government Administration | Recommendation rating: 8.0/10 > > **Pros**: It's really convenient and easy to use when it comes to text messaging. Clients receive messages within a minute. > > **Cons**: Log in issue - Sometimes it kicks me out and I couldn't log back in. I have to wait until the next day. > > I like Message Media and use it every day to send text messages to my clients. It's simple to use and is an effective way to communicate with clients. I just wish the log in issue improves as I try to close and re-open the application, but it doesn't work sometimes. However, it usually works the next day or the end of the day. ----- ### "Solid tool if you're looking for a bulk SMS solution" — 4.0/5 > **Anonymous User** | *27 June 2025* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Super easy to use and fast to setup. Solid bulk SMS tool with a good selection of automation features. Clean UI design. > > **Cons**: While Message Media is generally reliable, I found the reporting and analytics features to be a bit limited compared to other platforms. Customizing reports or gaining deeper insights into campaign performance required extra effort. Also, the pricing can escalate quickly for higher-volume messaging, and integrations with certain CRMs weren’t as seamless as expected. ----- ### "Bad then, bad now" — 1.0/5 > **Alvaro** | *3 April 2025* | Insurance | Recommendation rating: 0.0/10 > > **Pros**: I did not like anything about MessageMedia. I was forced to use them because they are integrated with my CRM > > **Cons**: The concept of customer service is inexistant. They will not answer any messages. > > I tried them 2 years ago and they were very bad. I waited two years to see if they learn how to do their business, and tried again. They are still a very bad company ----- ### "Great Support" — 5.0/5 > **Alana** | *10 September 2025* | Oil & Energy | Recommendation rating: 10.0/10 > > **Pros**: The Support is great. If you find an issue or need assistance, the live chat is virtually instant - problem is solved quickly and effectively. > > **Cons**: I have always had brilliant service from MessageMedia, the people are friendly and know how to assist. > > I have dealt with \[sensitive content hidden\] recently and would like to say thank you for your fast and effective assistance. ----- ### "Amazing Customer Support" — 5.0/5 > **Joseph** | *1 September 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: What I appreciate most about Sinch MessageMedia is how easy it is to use and how quickly we can reach our audience. The onboarding was seamless, and the support team has been incredibly responsive. > > **Cons**: While Sinch MessageMedia offers many great features, there were a few challenges. one being setting up user accounts can be tricky sometimes. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/141259/messagemedia?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/141259/messagemedia) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data