About Maintenance Connection

Maintenance Connection is a browser-based SaaS application built for the real-time maintenance and management of organizational Assets. With its configurable interface, flexible business automations, and RESTful API, Maintenance Connection provides a unique hybrid of a computerized maintenance management system (CMMS) and enterprise asset management (EAM) that is built to communicate with the software toolchain while promoting organization-wide collaboration with real-time visibility. Base functionalities include complete work order management, preventive maintenance scheduling, Asset Lifecycle Management, inventory & spare parts management, business process automations & notifications, and real-time reporting & dashboards. Maintenance Connection’s application can be deployed in the cloud (SaaS) or on-premise and can be accessed from any modern browser, on any modern device (desktop/laptop or smartphone/tablet). Each Maintenance Connection subscription comes with access to a dedicated Account Executive, unlimited technical support, and access to application updates & enhancements. Maintenance Connection’s CMMS/EAM hybrid is built to be scalable for any organization and enterprise. Application flexibility and configurability play a large part in Maintenance Connection’s appeal to organizations in major industries like manufacturing, healthcare, and energy creation & distribution.
Maintenance Connection Software - MC - Home Page
Maintenance Connection Software - MC - WO Details
Maintenance Connection Software - MC - MC Express
Maintenance Connection Software - MC - Asset Specs
Maintenance Connection Software - MC - Inventory
Maintenance Connection Software - MC - Reporter
Maintenance Connection video
Maintenance Connection Software - MC - Home Page - thumbnail
Maintenance Connection Software - MC - WO Details - thumbnail
Maintenance Connection Software - MC - MC Express - thumbnail
Maintenance Connection Software - MC - Asset Specs - thumbnail
Maintenance Connection Software - MC - Inventory - thumbnail

Maintenance Connection pricing

Maintenance Connection does not have a free version but does offer a free trial. Maintenance Connection paid version starts at USD 199.00/month.

Starting Price:
USD 199.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Maintenance Connection

UpKeep's CMMS is a modern maintenance and asset management solution for your team. From your desktop to your phone and...

The Asset Guardian (TAG)

The Asset Guardian (TAG) is a maintenance management solution that can be deployed in the cloud and on-premise. Key...

Infraspeak

Infraspeak is an Intelligent Maintenance Management Platform (IMMP) that brings outstanding connectivity, flexibility...

Maxpanda CMMS

Maxpanda CMMS is a cloud-based solution that offers a suite of tools which includes integrated asset management,...
eBASE is a cloud-based facilities management software designed to help businesses manage work orders, facility rentals,...

Prometheus Platform

Extend and enhance the functionality of your existing EAM, ERP, or CMMS (SAP, Oracle, IBM Maximo, and more) in...

Maintenance Connection Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 178 View all reviews
Kevin H.
  • Industry: Mechanical or Industrial Engineering
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2018

Software Review

I highly recommend purchasing this program for any company that needs to track their equipment. This can track your hours, parts used & stocked, purchase history, equipment history, PMs and have all your vendors and manufactures a click away.

Pros

This is a very good CMMS. I have worked with several since 1985. Maintenance Connection's gold is in the reports. No other program offers this type of option. It cannot be beet. As a super-user I can tell you the reports function gives you every possible option to track your documentation and report it to those that need it.

Cons

The MC University training program needs help. I have been very dissatisfied with it. They do not take into account actual uses of the program. The writer probably hasn't actually used the program in real world as I have for 12 years.

Emily B.
  • Industry: Facilities Services
  • Company size: 5,001-10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
5

5
Reviewed on 21/10/2019

Great Product

This is a good product and the company really stands behind it. I have used competitor software and it doesn't have the same capabilities that MC does.

Pros

It is visually appealing and not too cluttered like competitor software. The average user can get started quickly with a short introduction.

Cons

Running scripts is complicated. I have had to reach out to support to help with the SQL. More push button options would be helpful.

Steven W.
  • Industry: Industrial Automation
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
0

3
Reviewed on 10/02/2017

limited usefulness with Ipads

Our technicians use Ipads to access the program, and they are very limited in what they can see and do. When work orders are in a complete status, they are not easily accessible form the ipads, which limits the information the next shift has to see what has been done. The work orders only have a very small text line so it is awkward to type in and to see detailed notes or reports from the Ipads. Since the techs cannot access the information, the reports tend to be very brief and lack details that could help other techs if the same problem comes up again. The company wants to save money on the number of computer logins, so techs do not have regular access to see the work orders on a computer, and the program works differently between the Ipad and computer so they cannot use the computer efficiently when they do manage to get access through one. I have tech level access, but still receive automated reports which can be helpful to see what is going on; I do not see what flexibility there is with creating new reports or using the program to track specific techs or shifts.

Pros

It is helpful in tracking work that needs to be done. It makes assigning projects to specific technicians easy, and tracking how long it takes to complete projects.

Cons

Tablet program is awkward and very limited use when used on its own.

David J.
  • Industry: Newspapers
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 07/11/2018

Benefits of using Maintenance Connection

We are using the desktop version to plan and analyse our PM strategy and work orders. The trades staff on the floor use the mobile version which will run on most tablets via a standard browser at all our plants to record all breakdowns of assets which is then analysed each month to identify reoccuring faults or assets that are regularly failing. A strategy is then put in place to eliminate the root cause of the issue.
The trades staff can also access asset information via the tablet (such as manuals, procedures) that are directly linked to the asset or the work order.
We are now seeing huge gains in efficiencies in the inventory section of our business due to the automatic reorder functionality for inventory as the trades staff directly book out parts used. once a work order is entered on the tablet, the trades staff can look up parts that are used on that asset and see how many of those parts are in stock and the location of the bin in the store .

Pros

The ease of use in the configuration of MC is far better than what I experienced with different vendor.
Most user options are a setting that the local administrator can change via a tick box option.
The in built reporting and dashboard suite are very easy to pick up and customise reports and dashboards to your companies individual needs

Cons

The only problem I have found with the software is now that we are starting to use more features of the program at a higher level we are finding small bugs. These bugs don't affect the basic functionality and the support staff are brilliant in identifying the issues and passing the issues on to the developers to develop a fix.

Response from Maintenance Connection

David,

Thank you so much for your detailed feedback! We're thrilled to hear that you love the automatic parts reordering feature! Thank you for being a Maintenance Connection customer.

All the best,

Replied 13/11/2018
Joanna H.
  • Industry: Automotive
  • Company size: 5,001-10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 08/11/2018

CMMS Software You Can Use

We have been able to implement MTBF tracking and starting to analyze the data we've been collecting to help put the top issues to rest. Their customer service team is top-notch, they are there to answer any questions or issues you might have. Kudos to them and all of their quick responses!!

Pros

The simplicity of initial setup and the ease of daily use is one of the best things about Maintenance Connection. The software is very intuitive and is designed with the end-user in mind. Their community area (MC User Connect) is a great part of the package - there's a Product Suggestion area, on-demand learning videos, and a library that holds a great amount of instruction if needed.

Cons

If you are using Maintenance Connection to connect multiple locations or facilities under one system, there are some areas of the software that need to be location specific, such as Failures - all 8 of my facilities do not share the same failure codes - we each have different equipment and machinery.

Response from Maintenance Connection

Thank you so much for the great review, Joanna! We're so glad you're a Maintenance Connection customer.

Thank you!

Replied 13/11/2018

Related categories