--- description: Review of MasterControl Quality Excellence Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MasterControl Quality Excellence | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Medical Lab Software](/directory/4538/medical-lab/software) > [MasterControl Quality Excellence](/software/142000/mastercontrol) # MasterControl Quality Excellence Canonical: https://www.softwareadvice.com.au/software/142000/mastercontrol Page: 1 / 23\ Next: [Next page](https://www.softwareadvice.com.au/software/142000/mastercontrol?page=2) > MasterControl Quality Excellence is the \#1 Quality Management System (QMS) in life sciences. Built on an AI-driven platform, it enables life-sciences companies to enable flexible quality event management, simplified document management, and automated training management—that all work seamlessly together to close the loop on quality. > > Verdict: Rated **4.5/5** by 532 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 532 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MasterControl - **Location**: Salt Lake City, US - **Founded**: 1994 ## Commercial Context - **Starting Price**: USD 25,000.00 - **Pricing model**: Other - **Pricing Details**: Contact MasterControl for detailed pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Japanese - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, Ireland, Isle of Man, Italy, Japan, Jersey, Malaysia, Netherlands, New Zealand, Norway, Philippines and 12 more ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Approval Process Control - Archiving & Retention - Audit Management - Audit Planning - Audit Trail - Automated Scheduling - Bills of Material - Business Process Control - Change Management - Collaboration Tools - Commenting/Notes - Communications Management - Complaint Management - Compliance Management - Compliance Tracking ## Integrations (3 total) - Microsoft Excel - Microsoft PowerPoint - Microsoft Word ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Medical Lab Software](https://www.softwareadvice.com.au/directory/4538/medical-lab/software) ## Related Categories - [Medical Lab Software](https://www.softwareadvice.com.au/directory/4538/medical-lab/software) - [Audit Software](https://www.softwareadvice.com.au/directory/4188/audit/software) - [Product Lifecycle Management Software](https://www.softwareadvice.com.au/directory/444/product-lifecycle-management/software) - [Compliance Software](https://www.softwareadvice.com.au/directory/4363/compliance/software) - [Corrective and Preventive Action Software](https://www.softwareadvice.com.au/directory/4713/capa/software) ## Alternatives 1. [Isolocity](https://www.softwareadvice.com.au/software/79422/isolocity) — 4.6/5 (62 reviews) 2. [KAWAK](https://www.softwareadvice.com.au/software/357377/kawak) — 4.6/5 (331 reviews) 3. [NetSuite](https://www.softwareadvice.com.au/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2041 reviews) 4. [SafetyCulture](https://www.softwareadvice.com.au/software/113670/iauditor) — 4.6/5 (353 reviews) 5. [Propel](https://www.softwareadvice.com.au/software/118017/propel) — 4.4/5 (59 reviews) ## Reviews ### "eQMS upon your needs" — 4.0/5 > **Verified Reviewer** | *20 May 2026* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: Flexible system, can be configured upon your needs. Easy to improve and adjust if necessary. Great tool for digitalization. > > **Cons**: Some new products promise good and helpful functionality but lack at some points. Delivered to fast. > > I like the system because of its flexibility and you can always find a way to implement required features. ----- ### "Power Meets Complexity" — 4.0/5 > **Mikkel** | *20 May 2026* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: Master Control impresses with sleek design, intuitive interface, and powerful performance that enhances productivity. > > **Cons**: Master Control can feel complex for beginners, with a steep learning curve and occasional glitches that disrupt workflow efficiency. > > Master Control delivers a powerful, feature-rich experience, balancing strong performance with complexity that may challenge new users ----- ### "Good Quality management system but must improve further" — 3.0/5 > **Sheshanka** | *7 April 2025* | Medical Devices | Recommendation rating: 6.0/10 > > **Pros**: Docs and Training are the easiest to use > > **Cons**: User management, suppliers, AUdits and Risk modules > > Good but there is room for improvement in areas other than DOcs, training and quality events ----- ### "Reliable Quality Management, but Implementation Can Be Challenging" — 4.0/5 > **Marco** | *16 February 2026* | Biotechnology | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about MasterControl Quality Excellence is its strong focus on compliance and its ability to streamline collaboration across teams. The system provides clear, structured workflows that support efficient task management and full traceability. I especially appreciate the ready‑to‑use digital forms, which are already designed around industry‑standard processes and allow teams to start working immediately without lengthy configuration. > > **Cons**: The main limitations I experienced with MasterControl Quality Excellence are related to usability and system stability. The interface can feel unintuitive for new users, requiring more training than expected to become fully comfortable. Additionally, some modules still show occasional bugs or inconsistent behaviors that slow down daily operations and require follow‑up with support. Implementation can also be time‑consuming due to the complexity of the platform and the level of coordination needed across teams. > > MasterControl Qx is a solid and compliance‑focused quality management system that delivers strong collaboration and form management features. However, the platform could benefit from improved usability, quicker bug resolution, and more competitive pricing. It’s a great fit for organizations with strict regulatory requirements and structured internal processes. ----- ### "PQS and training manager" — 4.0/5 > **Sam** | *20 May 2026* | Pharmaceuticals | Recommendation rating: 3.0/10 > > **Pros**: Documentation control - excellent with great control and compliance Collaboration Implementation with great transition from previous EQMS > > **Cons**: None - it’s great the MC are constantly evolving the system, the MC team are very cooperative with requests to improve the system > > Excellent - use master control on a daily basis and it really supports continuous improvement, tractability and compliance ----- Page: 1 / 23\ Next: [Next page](https://www.softwareadvice.com.au/software/142000/mastercontrol?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/142000/mastercontrol) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data