--- description: Review of New Relic Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: New Relic | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Application Performance Management Tools](/directory/4140/application-performance-management/software) > [New Relic](/software/142684/new-relic-one) # New Relic Canonical: https://www.softwareadvice.com.au/software/142684/new-relic-one Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.com.au/software/142684/new-relic-one?page=2) > New Relic is a cloud-based network monitoring and observability platform designed to help businesses analyze, optimize and troubleshoot software stack. Features include real-time alerts, serverless monitoring, incident management, data query and health map. The solution enables enterprise engineers to collect telemetry data such as events, logs or traces, filter and save search results through built-in log management UI, perform root cause analysis and visualize the stack performance via the dashboard. IT professionals can monitor distributed services, applications, containers, virtual machines or servers available on-premises or cloud. Team members can receive failure warnings about potential anomalies and prioritize issues accordingly. New Relic offers integration with various third-party applications including Terraform, Microsoft Azure, Consul, MySQL, Elasticsearch, Google BigQuery and MongoDB. It comes with mobile applications for Android and iOS. It provides monthly and usage-based pricing options and support is extended via documentation and forum. > > Verdict: Rated **4.5/5** by 195 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 195 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: New Relic - **Founded**: 2008 ## Commercial Context - **Starting Price**: USD 10.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Sign up for free access with our perpetual free tier and 100 GB/month of data ingest included. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, China, Germany, India, Ireland, Japan, Netherlands, New Zealand, Singapore, Sweden, United Kingdom, United States ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Analytics - Anomaly Detection - Application Management - Application Security - Audit Management - Audit Trail - Automated Testing - Availability Testing - Backlog Management - Bandwidth Monitoring - Baseline Manager - Bug Tracking - Collaboration Tools - Compliance Management ## Integrations (144 total) - AWS AppSync - AWS CloudFormation - AWS CloudTrail - AWS Elastic Beanstalk - AWS Glue - AWS Identity and Access Management (IAM) - AWS IoT - AWS Lambda - AWS Personal Health Dashboard - AWS Step Functions - AlertOps - Amazon API Gateway - Amazon CloudFront - Amazon Connect - Amazon DocumentDB ... and 129 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Application Performance Management Tools](https://www.softwareadvice.com.au/directory/4140/application-performance-management/software) ## Related Categories - [ALM Software](https://www.softwareadvice.com.au/directory/3325/alm-tools/software) - [Database Monitoring Software](https://www.softwareadvice.com.au/directory/4333/database-monitoring/software) - [IoT Analytics Platform](https://www.softwareadvice.com.au/directory/4445/iot-analytics/software) - [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software) - [Cloud Management Software](https://www.softwareadvice.com.au/directory/4676/cloud-management/software) ## Alternatives 1. [ManageEngine Applications Manager](https://www.softwareadvice.com.au/software/359879/manageengine-applications-manager) — 4.6/5 (255 reviews) 2. [Site24x7](https://www.softwareadvice.com.au/software/360425/site24x7) — 4.7/5 (344 reviews) 3. [ManageEngine OpManager](https://www.softwareadvice.com.au/software/360394/manageengine-opmanager) — 4.5/5 (257 reviews) 4. [Datadog](https://www.softwareadvice.com.au/software/101405/datadog) — 4.6/5 (357 reviews) 5. [PRTG](https://www.softwareadvice.com.au/software/151096/prtg-network-monitor) — 4.6/5 (254 reviews) ## Reviews ### "Seamless APM Setup and Heroku Integration" — 5.0/5 > **Arjun** | *26 May 2023* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Setting up New Relic for my application was a walk in the park. With just a few clicks and some configuration, I was able to get the APM goodness flowing. And the integration with Heroku? Oh boy, it couldn't have been smoother. New Relic and Heroku make a dream team, providing valuable insights into application performance without any hassle or headache. > > **Cons**: let's talk about the UI. It's functional, no doubt, but it could use a bit of a facelift to enhance the user experience. A simpler and more intuitive interface would make navigating through the various monitoring features a joy. New Relic, take note: a clean and user-friendly UI can go a long way in keeping us users engaged and productive. > > I went from having no APM solution to having a full-fledged monitoring system in mere minutes. New Relic's streamlined setup process and Heroku integration allowed me to start monitoring and optimizing my application's performance almost instantly. I mean, seriously, you can't beat that kind of efficiency. ----- ### "Good Tooling" — 5.0/5 > **Verified Reviewer** | *19 January 2024* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Synthetic checks and alerts are very well and teams can get there information to troubleshoot their applications > > **Cons**: - Pricing and user Licence model, every year it's changing his pricing model and usage model - Frontend Monitoring > > Really good technical product, but for large enterprise environments the licence model is causing problems, it's user based ----- ### "Profile your app in production" — 5.0/5 > **Verified Reviewer** | *7 May 2019* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: NewRelic makes it very easy to profile your app in production without affecting the app performance. Sometimes, some performance related issues only occur in a specific environment and it is hard to find them in development environment. With NewRelic it is not only possible to detect performance related issues but also pin point the exact location in your code that is responsible for that issue. Their other popular service is NewRelic Servers which make it easy to monitor overall server performance. > > **Cons**: Too pricey for small teams and startups. ----- ### "A Great Observability platform" — 4.0/5 > **Daniel** | *30 January 2023* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: We set up New Relic as we needed a observability platform that we could use to Troubleshoot infrastructure, view logs and use the synthetics to monitor our website's performance and availability.after going through a POC trial of using the tool we were very happy with the results and decided to do a 2 year deal with New Relic as it will help with our introduction and roll out of microservices. > > **Cons**: Some of the UI could be improved compared to the competitors to display information. Also the synthetics editors on other sites are slightly better with the ability to record what you want the synthetic to do rather than writing all the code yourself. ----- ### "Great tool for tracking the performance and health of our platform" — 5.0/5 > **Leon** | *4 June 2021* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: It's clean and simple to setup and gives a great dashboard which helps get a quick overview of the performance of our SaaS application. > > **Cons**: When using multiple modules on a bigger infrastructure it can get quite expensive. However we only use the basic version which gives us all the info we need. > > I am using the web interface and the app multiple times a day to quickly see how the application is performing. The notifications in case of disruptions are convenient and very helpful. ----- Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.com.au/software/142684/new-relic-one?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/142684/new-relic-one) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data