--- description: Review of Patient Communicator Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Patient Communicator | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Appointment Reminder Software](/directory/3557/appointment-reminder/software) > [Patient Communicator](/software/145057/patient-communicator) # Patient Communicator Canonical: https://www.softwareadvice.com.au/software/145057/patient-communicator Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/145057/patient-communicator?page=2) > Total Recall Solutions’ Patient Communicator is a cloud-based patient engagement solution that provides medical and healthcare facilities functionalities that help them to manage their interactions and engagements with the patients. The solution includes an automated messaging platform, a recall wizard, two-way texting compatibility and an online scheduler. With the automated messaging system, practices can send appointment confirmations and reminders to patients via email, text messages or voicemails. Custom email templates are available for different practices such as dental, podiatry, chiropractic and more. The solution also provides a two-way texting platform, so that office can send personalized patient texts and patients can respond accordingly. The online scheduling feature allows patients to log in and schedule their appointments based on their pre-defined search criteria. For patients who continuously log in, book appointments and cancel them, Patient Communicator allows practices to block and black-list them. Support is available via phone, email and other online resources. > > Verdict: Rated **4.8/5** by 32 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 32 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Patient Communicator - **Location**: Fresh Meadows, US ## Commercial Context - **Starting Price**: USD 299.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Price is for up to 3 providers - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Appointment Scheduling - Automated Scheduling - Calendar Sync - Call Reminders - Confirmations/Reminders - Contact Database - Customisable Branding - HIPAA Compliant - Mobile Access - Multi-Location - Online Booking - Payment Reminders - Recurring Appointments - Rescheduling - SMS Reminders - Social Media Integration ## Support Options - Email/Help Desk - Phone Support ## Category - [Appointment Reminder Software](https://www.softwareadvice.com.au/directory/3557/appointment-reminder/software) ## Related Categories - [Appointment Reminder Software](https://www.softwareadvice.com.au/directory/3557/appointment-reminder/software) - [Appointment Scheduling Software](https://www.softwareadvice.com.au/directory/4731/appointment-scheduling/software) ## Alternatives 1. [Goldie](https://www.softwareadvice.com.au/software/404201/goldie) — 4.8/5 (1129 reviews) 2. [ClinicSense](https://www.softwareadvice.com.au/software/395056/clinicsense) — 4.8/5 (648 reviews) 3. [Carepatron](https://www.softwareadvice.com.au/software/241061/care-patron) — 4.4/5 (843 reviews) 4. [GlossGenius](https://www.softwareadvice.com.au/software/179440/glossgenius) — 4.8/5 (348 reviews) 5. [Acuity Scheduling](https://www.softwareadvice.com.au/software/116391/acuity-scheduling) — 4.8/5 (5741 reviews) ## Reviews ### "Very helpful especially for only having 1 front desk person" — 5.0/5 > **Marie** | *9 November 2017* | Recommendation rating: 10.0/10 > > **Pros**: I like the ease of the program and can set it basically on auto pilot and not worry about the system not doing its job. It has freed up time for me to work on other projects. The templates are wonderful and enough to choose from that fits our dental office needs. It is also nice that there is way to communicate with our patients even after hours. Are patients love the text feature since we all know how much easier it is to text while you are at your job then trying to answer a phone call. ----- ### "Best Communication for office and patients" — 5.0/5 > **LINDA** | *10 July 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love the ability to send and receive text. > > **Cons**: What I like least is the ability to only see 2 messages at a time on the mobile app > > My experience with Patient Communicator has been awesome. Never a bad experience. Love it ----- ### "Optional Review" — 3.0/5 > **Trina** | *3 July 2020* | Medical Practice | Recommendation rating: 6.0/10 > > **Pros**: Ease of literally communicating back and forth with patients > > **Cons**: How to set up a template from scratch for emails > > Satisfied. My support person, \[SENSITIVE CONTENT HIDDEN\], is always quick to respond with any issues I may reach out for help with\! ----- ### "Patient Communicator has taken a huge load off my shoulders" — 5.0/5 > **Robert** | *2 July 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: 1) It is packed with useful features (e-mail, text, recalls, scheduling appointments to name a few) 2) The dashboard makes it very easy to use and to access. 3) It has a huge number of beautiful e-mail templates, and they are all customizable. 4) It interfaces with my practice management system (Open Dental) seamlessly 5) Customer support is excellent. 6) Patients can go online and schedule their own appointments without tying up a staff member. 7) Patients love it, especially the computer savvy ones. 8) All messages are stored on their servers, and the program is web-based, so you can access it from anywhere. You don't have to be in your office to retrieve messages. 9) All communication history is saved and easy to access. 10) You can send the same message to multiple patients at the same time. 11) Easy to see unconfirmed appointments at a glance. I could go on, but in summary, I like everything about. > > **Cons**: There aren't any features I don't like. One new feature that might be nice would be integration with voice calls. > > I don't know how I would have been able to communicate with all my patients during Covid-19 without Patient Communicator. ----- ### "Patient communicator review" — 4.0/5 > **Hannah** | *6 July 2020* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: It’s nice how customizable the options are. Customer service is always knowledgeable and can solve most problems quickly. The program itself rarely has bugs. > > **Cons**: While most features are easy enough to use, others seem near impossible without the help of customer service. Things could be more user friendly. It can also be very frustrating when a patient wants to opt out of messages and it can’t be completed within practice director by unchecking the allow sms button. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/145057/patient-communicator?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/145057/patient-communicator) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data