--- description: Review of PawLoyalty Pro Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: PawLoyalty Pro Software | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Pet Grooming Software](/directory/4633/pet-grooming/software) > [PawLoyalty Pro Software](/software/145132/pawloyalty) # PawLoyalty Pro Software Canonical: https://www.softwareadvice.com.au/software/145132/pawloyalty Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/145132/pawloyalty?page=2) > Pawloyalty is a cloud-based software designed to help dog walkers, pet sitters, daycares and boarding facilities manage appointments, clients, staff, payments and more. The platform enables organizations to handle daily service requests, assign rooms and check-in/out clients on a centralized scheduling dashboard. Pawloyalty includes a health record management functionality, which lets administrators create custom profiles to store customer and pet information, add details about allergies, medication and feeding instructions and update contact details. It offers a host of features such as appointment tracking, expenditure history, online reservation, automated confirmation emails, reminders and more. Additionally, the marketing module allows care centers to track customer referrals and send offers and newsletters via email. Pawloyalty allows managers to gain visibility into daily revenue, feeding, medication, and other metrics via real-time reports. Pricing includes monthly subscriptions and support is extended via phone and other online measures. > > Verdict: Rated **4.6/5** by 62 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 62 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: PawLoyalty - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 70.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Small Business (up to 500 records): $70 per month Growth Plan (up to 2800 records): $110 per month Large Facility (unlimited records): $170 per month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Activity Tracking - Appointment Management - Appointment Scheduling - Automated Scheduling - Automatic Backup - Availability Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Calendar Management - Client Management - Client Portal - Commission Management - Confirmations/Reminders - Credit Card Management - Credit Card Processing - Customer Accounts - Customer Database ## Integrations (4 total) - CardConnect - Hippo Manager - Mailgun - SendGrid ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Pet Grooming Software](https://www.softwareadvice.com.au/directory/4633/pet-grooming/software) ## Related Categories - [Pet Grooming Software](https://www.softwareadvice.com.au/directory/4633/pet-grooming/software) - [Kennel Software](https://www.softwareadvice.com.au/directory/4638/kennel/software) ## Alternatives 1. [MoeGo](https://www.softwareadvice.com.au/software/172519/moego) — 4.8/5 (229 reviews) 2. [DaySmart Pet](https://www.softwareadvice.com.au/software/92113/DaySmart-Pet) — 4.2/5 (209 reviews) 3. [Savvy Pet Spa](https://www.softwareadvice.com.au/software/380832/savvy-pet-spa) — 4.6/5 (75 reviews) 4. [Paw Partner](https://www.softwareadvice.com.au/software/111597/paw-partner) — 4.9/5 (59 reviews) 5. [Gingr](https://www.softwareadvice.com.au/software/223150/gingr) — 4.5/5 (214 reviews) ## Reviews ### "Great system amongst others" — 5.0/5 > **Samantha** | *6 November 2018* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: Very easy to follow and understand. And its awesome that they constantly try to make the app better > > **Cons**: I dont like that the demo is visual would have like a free trail. ----- ### "Excellent Company & Product" — 5.0/5 > **Kathy** | *24 April 2022* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Paw Loyalty is easy to use. From an owner perspective, the business reporting and marketing tools are very, very good. > > **Cons**: Only 1 staff complaint and that is the speed at check out. However, our issue may be caused by our internet provider and not Paw Loyalty. > > Paw Loyalty is the most robust kennel management system I have ever used. As a franchisor and franchisee, I and several other franchisees evaluated comparable kennel management software packages. We evaluated functionality as well as support models. Paw Loyalty was the choice. Over the years, \[SENSITIVE CONTENT\] and his team have delivered on every promise and on every request. I highly recommend him, his team and his entire suite of products. ----- ### "Looks great but nothing panned out as sold" — 2.0/5 > **Adrienne** | *7 November 2017* | Recommendation rating: 0.0/10 > > **Pros**: The design and set up is okay, but every feature has a litany of issues that I dealt with while using PL as my software system. > > **Cons**: Every function has bugs and they take forever to fix things. Email campaigns were sent to my entirely client list without my approval. I was charged extra fees without notification. Waited days to get answers. Worst of all they do not provide data in a format that it can be transferred to another system. > > Learned what I really needed\! ----- ### "So Much More than Software\!" — 5.0/5 > **Omar** | *18 May 2017* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: - The support team is awesome \& always answers our calls. They even proactively reach out to us and see how they can do better and help us get the most out of the software. - We love that PawLoyalty is building so much functionality around Marketing. Pipeline tracking, automated marketing, call tracking... it's all amazing. - Easy to see who the best customers are, how often they come \& identify customers who should be coming more. - The e-chart for tracking deliver/consumption of feedings, meds \& activities is so cool. > > **Cons**: I wish that the branded mobile app was included in the monthly cost vs an additional charge, but we can still just use online booking for free. > > Saves me time. Helps me grow our business (add new customers, sell more to existing customers). Keeps us organized. Gives me visibility into how well my business is doing. Keeps existing customers engaged. ----- ### "Outstanding Customer Service" — 5.0/5 > **Nicki** | *27 May 2021* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: It's pretty easy overall to maneuver through. > > **Cons**: I wish there was a way to charge by the day instead of by the night. Right now I have to put boarding appointments in as training and the receipts are confusing to my clients because it looks like we are charing taxes and we don't do that. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/145132/pawloyalty?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/145132/pawloyalty) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data