--- description: Review of Telegram Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Telegram | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Telegram](/software/146545/telegram) # Telegram Canonical: https://www.softwareadvice.com.au/software/146545/telegram Page: 1 / 258\ Next: [Next page](https://www.softwareadvice.com.au/software/146545/telegram?page=2) > Telegram is an open-source desktop and mobile messaging app that provides businesses with reliable messaging by utilizing end-to-end encryption and self-destruct message capabilities. Telegram allows businesses to customize their own client interface or create additional tools with Telegram's free open API, Bot API and TDLib.Telegram includes 1-1 and group messaging, file and image sharing, end-to-end encryption, self-destructing messages, and many more. With Telegram, users can choose whether to have just 1-1 conversations or group conversations with up to 200,000 other users. Since Telegram's servers are spread worldwide, messages can securely be sent to other users within a matter of seconds. Users can also store and send media files and documents of any size using Telegram's document storage and file sharing. Telegram syncs messages across multiple devices so users can utilize the desktop or mobile when it's necessary. For security issues, users can choose to self-destruct messages using a built-in timer. Telegram is available for mobile devices via an iOS and Android app. > > Verdict: Rated **4.7/5** by 6421 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 6421 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Telegram Messenger ## Commercial Context - **Pricing model**: (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Dutch, English, German, Italian, Korean, Portuguese, Spanish - **Available Countries**: United Arab Emirates, United Kingdom ## Features - API - Alerts/Notifications - Audio Calls - Batch Communications - Chat/Messaging - Collaboration Tools - Conferencing - Contact Management - Discussions/Forums - Document Storage - Drag & Drop - File Sharing - Group Messaging - Interaction Tracking - Multi-Channel Communication - Multi-Language - On-Demand Communications - Personalization - Project Management - Real-Time Chat ## Integrations (2 total) - Instagram - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software) ## Related Categories - [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software) - [Team Communication Software](https://www.softwareadvice.com.au/directory/4594/team-communication/software) ## Alternatives 1. [Microsoft Teams](https://www.softwareadvice.com.au/software/397766/microsoft-teams) — 4.5/5 (11036 reviews) 2. [Slack](https://www.softwareadvice.com.au/software/154669/slack) — 4.7/5 (24113 reviews) 3. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5227 reviews) 4. [Google Workspace](https://www.softwareadvice.com.au/software/344998/google-workspace) — 4.7/5 (17568 reviews) 5. [Google Chat](https://www.softwareadvice.com.au/software/186133/google-chat) — 4.5/5 (2383 reviews) ## Reviews ### "Telegram is too underrated and unappreciated." — 5.0/5 > **Adarsh** | *30 November 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Telegram has the most privacy in any social media platform in the market now that provide similar service. The mandatory requirement of a phone number similar to WhatsApp limits fake accounts to an extend. It can be accessed from multiple devices at he same time making it very flexible and handy. > > **Cons**: The search option seems to be a bit inefficient, the key words does not always fetch desirable results, even when we type in a word to search in our conversations, it always shows something totally unrelated. That aspect I think would be better to take reference from WhatsApp or even Instagram. > > Most versatile app to use across devices for data sharing and communication. I have been using it for my work for more than 2 years and it rarely disappointed. In certain occasions it fails to send multiple files if its not selected from within the app, like when we select multiple files from our device and choose telegram to share it. ----- ### "Switching to telegram the prefect solution for prayer meetings." — 5.0/5 > **Taralee** | *9 March 2025* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: Telegram is an excellent messaging app compared to many others. It doesn’t require a Gmail account for storage, and you can switch between devices without worrying about backups—your information stays intact. With strong privacy features, including secret chats, Telegram is great for those who value security. Another major advantage is the ability to send and open large files without any complications. Additionally, Telegram is ideal for hosting large online meetings, which makes it the perfect platform for prayer meetings and Bible studies. Many people have expressed interest in joining, but most apps have limitations on group size. That's why I’m recommending Telegram to my pastor as a better option for our community. > > **Cons**: Telelgram isnt widely used as i would like it to be, you tend to find more people using other calling and messaging apps but overall its a great app to use. > > So far I have taken a liking to this app, my experience is great and i dont have any complains so far it works well on low quality internet too. ----- ### "telegram i like it" — 5.0/5 > **Mohammed Said** | *11 September 2023* | Mining & Metals | Recommendation rating: 10.0/10 > > **Pros**: i like most in this software that there is always something new > > **Cons**: i like least in telegram the that there is a lot of spam there ----- ### "Scammer Central" — 1.0/5 > **Nava** | *22 February 2026* | Consumer Goods | Recommendation rating: 0.0/10 > > **Pros**: It's easy to use and has all the basic features and they work the same way as they do in other apps so there's no learning curve. > > **Cons**: It's where all the scammers go to do their business. So I don't trust Telegram one bit because they allow all this fraud to go on and their reporting process does nothing. > > Not good. Every time I've used it a scammer has used it to try and get me signed up for a fake job or other scam. ----- ### "Make your chatting more fun with Telegram." — 5.0/5 > **Yatra** | *13 February 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Telegram is a really good app and it is very easy to use. There are many fun GIFs and stickers that makes chatting more fun and interesting. It is almost free and the quality of messages, shared photos and videos is unmatchable. Group chatting and team communication is very easy through telegram. > > **Cons**: Everything about telegram is okay. I do not have anything negative about it. I never used customer support and never faced any bugs or issues. > > My overall experience with telegram has been fantastic. This app is easy to function and the quality is superb. I have been using telegram from a long time and always used to send photos and videos through it to my friends. I love using telegram and it fun to text using this app. ----- Page: 1 / 258\ Next: [Next page](https://www.softwareadvice.com.au/software/146545/telegram?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/146545/telegram) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data