--- description: Review of Purplepass Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Purplepass | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Festival Management Software](/directory/4266/festival-management/software) > [Purplepass](/software/151135/purplepass) # Purplepass Canonical: https://www.softwareadvice.com.au/software/151135/purplepass Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.com.au/software/151135/purplepass?page=2) > Purplepass is an enterprise-grade ticketing and admissions platform that helps event professionals sell more tickets, speed entry, and keep every department on the same page. Cloud-native and PCI-DSS Level 1 compliant, it embeds a fully branded checkout directly into your website so guests never leave your domain. Our design team builds venue-accurate, mobile-friendly seat maps at no charge; you can also create unlimited general-admission, timed-entry, multi-day, or festival zones in minutes. Key Selling Tools • Reserved seating, season subscriptions, flex passes, VIP packages, merchandise, add-ons, and donations in a single cart • Unlimited promo, discount, and access codes plus built-in SMS and email blasts with UTM tracking for true campaign ROI • Single Sign On (CAS/SAML/OIDC) and TouchNet support for seamless campus or enterprise authentication • Auto-generated deep links and QR codes for instant sharing on social, email, or paid ads Admissions \& Point-of-Sale • Desktop POS and iPad terminals process cash, card, or comp with real-time sync to the cloud • iOS and Android apps pair with wireless tri-cellular scanners that read QR, barcodes, and NFC and keep scanning offline if Wi-Fi drops • Self-serve kiosks let guests upgrade seats or buy add-ons on the spot, reducing staffing needs • Live dashboards show capacity, scan counts, security flags, and revenue so front-of-house, finance, and marketing share one truth Analytics \& Integrations • Real-time reporting on sales pace, refunds, channel performance, and entry flow • Zapier connector links to 6,000+ apps for CRM, marketing automation, or accounting without code • Native gateways: TouchNet, Authorize.net, PayPal, Bluefin, CardPointe, plus webhooks for custom workflows Hardware \& Support Included • Qualifying volume unlocks free shipments of scanners, printers, wristbands, and signage—ready to plug-and-play on show day • 24/7 US-based phone and email support for both organizers and ticket buyers • Dedicated onboarding specialists, free training sessions, and continuous best-practice reviews Trusted by Division I universities, national festivals, Broadway-style theatres, and global nonprofits, Purplepass delivers the firepower of an enterprise system without long-term contracts or hidden fees. Whether you are filling a 200-seat black box or a 50,000-person fairground, you get the technology, hardware, and human help you need to sell out shows and keep guests smiling. > > Verdict: Rated **4.9/5** by 304 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 304 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Purplepass - **Location**: San Diego, US - **Founded**: 1998 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: SERVICE FEES \* Online sales - 2.5%, $0.99/ticket \* Online sales (Non-profit) - 2.0% + $0.99/ticket \* Box office sales - FREE \* COMPs - FREE \* Gustlist - FREE \* Free tickets - FREE \* Phone orders - FREE \* Shipped orders - FREE (Customer just pays shipping) \* Building seating maps - FREE \* Volume discounts available \* License pricing available as low as $0.35/ticket CREDIT CARD PROCESS \* Online sales - 3% \* Box office sales - 2.5% + $0.25/transaction PRINTED MATERIAL \* Thermal Tickets: $0.10/ticket \* Full Color Tickets: $0.12/ticket OTHER PRICING DETAILS \* No signup fees \* No monthly/annual fees \* Equipment may be provided for free - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Russian, Spanish - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Admissions Management - Alerts/Notifications - Alumni Management - Artist Management - Attendance Management - Attendance Tracking - Attendee Management - Attendee Segmentation - Badge Printing - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - CRM - Calendar Management - Class Scheduling - Commenting/Notes ## Integrations (18 total) - Auth0 - Azure Active Directory External Identities - CardPointe - Constant Contact - Embeddable - HubSpot CRM - Mailchimp - Meta for Business - Okta - Robly - Single Sign-On - SurveyMonkey - TouchNet Payment Systems - Twilio - WordPress ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Festival Management Software](https://www.softwareadvice.com.au/directory/4266/festival-management/software) ## Related Categories - [Festival Management Software](https://www.softwareadvice.com.au/directory/4266/festival-management/software) - [Event Booking Software](https://www.softwareadvice.com.au/directory/4740/event-booking/software) - [Event Check In Software](https://www.softwareadvice.com.au/directory/4375/event-check-in/software) - [Ticketing Systems](https://www.softwareadvice.com.au/directory/4641/ticketing/software) - [Admissions Software](https://www.softwareadvice.com.au/directory/4687/admissions/software) ## Alternatives 1. [Eventbrite](https://www.softwareadvice.com.au/software/133924/eventgrid) — 4.6/5 (5776 reviews) 2. [TicketSource](https://www.softwareadvice.com.au/software/156844/ticketsource) — 4.8/5 (542 reviews) 3. [Ticket Tailor](https://www.softwareadvice.com.au/software/158968/ticket-tailor) — 4.9/5 (595 reviews) 4. [Fienta](https://www.softwareadvice.com.au/software/308429/fienta) — 4.8/5 (175 reviews) 5. [Beyonk](https://www.softwareadvice.com.au/software/323107/beyonk) — 4.9/5 (167 reviews) ## Reviews ### "Fantastic experience with Purple Pass" — 5.0/5 > **Robin** | *30 June 2025* | Music | Recommendation rating: 10.0/10 > > **Pros**: How responsive their team is when I need help. If I can't reach a person because of the time difference, they promptly call me the next morning. They've always been able to assist me with whatever I needed, and are endlessly cheerful in doing so. I have a great IT guy who has suggestions and they are open to listening and implementing his ideas, if they already didn't have it in the works. Terrific company\! > > **Cons**: It's a programming issue. When we have a group discount offered, if people mix types of tickets, it doesn't encompass all the tickets. They have to be all the same type for it to work. This needs to be updated. Otherwise, no complaints. I love my rep, \[sensitive content hidden\]. > > A+. I remember when I was looking for a new company and the one I chose wouldn't answer their phones-they told you to talk to the "group," the way G--gle does, rather than be of help. When I finally reached someone, she said she could help once only. I was a potential new customer, and she didn't care. Horrible experience. Purple Pass is the antithesis of this experience. The people are so knowledgeable and friendly, and it's obvious that comes from the attitude of the \[sensitive content hidden\], who has been fantastic throughout the experience. Can't say enough good things about this company. Then as a topper, we get paid within a few days of our event end. Amazing\! ----- ### "Purplepass is the Best\!" — 5.0/5 > **Ronald** | *16 May 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Purplepass is the most user friendly ticketing site we have used. The support received is top shelf and always has been. Implementing this into our events was very easy and the number of features Purplepass is right up there with all the rest. We frequently use Purplepass for events especially in and around the bigger cities but the smaller markets are just as easy to integrate with our systems as well. > > **Cons**: Can't use it enough. The Purplepass system is the easiest system we have used. > > My overall experience with purplepass is that as long as I am in business, I will use it. It's easy and very effective. ----- ### "Easy to use" — 5.0/5 > **Ariel** | *8 December 2022* | Entertainment | Recommendation rating: 9.0/10 > > **Pros**: Purplepass is very user friendly, and it's also easy for me to set up when creating events. I direct plays and musicals and they make it very easy to sell tickets and receive payment. > > **Cons**: I wish there was a way to set up an event for one day at multiple times. For example, a play that shows at 3pm and 7pm. In order to do this, I have to create multiple links. > > Overall I've had a great experience with Purplepass and their customer support team. ----- ### "Clean, Professional Layout That’s Easy to Integrate and Share" — 5.0/5 > **Natasha** | *7 March 2026* | Sports | Recommendation rating: 10.0/10 > > **Pros**: I love how clean the layout is. It makes it easier for customers to see all the information they need about our event. It looks very professional and helps our event feel more legitimate. It was also very easy to integrate into our website and share across our social channels. > > **Cons**: Overall, I have no complaints. One thing that would be nice to have in the overview section is the ability to place a photograph. I love keeping the logo in the main header, but it would be great to also add an image further down the page. > > The overall Pruplepass has been great. Having the ability to see ticket sales in real time, instead of having to wait for someone else to provide that information. We can also get the ticket page up much faster on our end, rather than working with an in-house ticket team and having to wait because we’re not always their main priority. Overall, it’s nice to have more control over the process. ----- ### "Purplepass, the most reliable ticketing software" — 5.0/5 > **Shehnaaz** | *9 April 2025* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: 1. Ease of booking 2. Transfer of tickets between shows 3. Easy refunds 4. Great customer service 5. Ease of scanning with Purplepass device > > **Cons**: None. We are very happy with Purplepass ticketing. > > We’ve been using Purplepass for over three years now to manage ticketing for our dance showcases, which regularly draw close to 1,000 attendees—and we couldn’t be happier with the experience. From the very beginning, Purplepass has offered an incredibly streamlined and user-friendly ticketing system. Setting up events is intuitive and quick, and the platform offers great flexibility in customizing ticket types, pricing tiers, and event details to suit our unique needs. Our guests consistently tell us how easy and seamless it is to book tickets, whether they’re purchasing online or at the door. One of the standout features for us has been their ticket scanning device, which has made on-site check-ins much more efficient. With large crowds arriving in waves, speed and organization are critical—and Purplepass has absolutely delivered on that front. The scanners work smoothly and reliably, helping us keep lines moving and our guests happy. In terms of cost, Purplepass offers very reasonable service fees, which has been a major plus, especially for nonprofit or community-centered events like ours. We appreciate that they keep their pricing fair without compromising on features or support. Speaking of support, their customer service team is always prompt, professional, and genuinely helpful. Whether it’s a quick question or a last-minute need before showtime, their team has always been there to assist us. Overall, Purplepass has become an essential part of our event planning process. If you’re hosting events—big or small—and need a reliable, affordable, and efficient ticketing platform, we highly recommend Purplepass. ----- Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.com.au/software/151135/purplepass?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/151135/purplepass) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data