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About Provet Cloud
Provet is a cloud-based practice management solution for veterinary clinics and hospitals of all sizes. Key features include online bookings, client communication, patient records, imaging and laboratory device connectivity and resource management.
The solution allows users to create and export work schedules. Appointment, health check-up, vaccination and laboratory reminders can be automated. Users can send personalized messages by SMS or e-mail. In addition, Provet also allows users to control stock levels, create price lists and track inventory. Identification data such as microchip numbers and tattoo identifiers can be stored within the system.
Users can generate custom reports on various metrics such as client ratings, medications and financial reports. They can also create templates for common procedures, clinical notes and discharge instructions. Information is encrypted with HTTPS connection and backed up automatically.
The solution is available on a monthly subscription basis and support is provided via live chat, e-mail and an online knowledge base.
Provet Cloud pricing
Provet Cloud does not have a free version but does offer a free trial. Provet Cloud paid version starts at EUR 46.00/month.
Starting Price:
EUR 46.00/month
Free Version:
No
Free trial:
Yes
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Provet Cloud Reviews
Feature rating
5 reviews of 86
View all reviews
Lindsay
- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 10/11/2020
Provet cloud - great for our ambulatory equine practice
Very positive. I like the support and the constant evolution of the software
Pros
It is cloud based and we all find it very intuitive to use. It has enabled us to work very effectively this year during Covid restrictions - we would have been totally stuck without it.
I also like the fact that it seems to be constantly evolving and embracing suggestions and new ways of working
Cons
Initial migration was tricky but I think it can be with any migration of data and the company were very committed to sorting it.
Response from Nordhealth
Lindsay, thanks for the wonderful review! We're very happy that you're happy, and that's something we'll continually work at preserving.
Sincerely,
the Provet Cloud Team
Replied 13/11/2020
Kristine
- Industry: Veterinary
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 03/11/2024
Customization pros!!!!
Love the customizations for practically everything and the task function. It has helped our clinic run smoother. It is easy to learn.
Pros
I really enjoy using this software for its high level of customization across various functions, including clinical notes, discharge instructions, communications, and templates. It’s very user-friendly and easy to navigate, allowing me to tailor settings to suit specific needs in almost every area. The flexibility it offers has made documentation and communication smoother and more efficient. Highly recommend it to anyone looking for a customizable and intuitive software. F3 is a lifesaver when reviewing medical records.
Cons
When creating estimate templates and ensuring the items are in proper order, it does not stay that way when transferring it from the bundle to the actual estimate. When needing to go through step by step estimate with the Owner, it is hard to do so when the bundle used is very out of order.
Peter
- Industry: Veterinary
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
1
Reviewed on 01/11/2024
STAY CLEAR
SHOCKING. They failed to complete our integration to which it crashed and we had no data on go live day. Then a lot of the history we have been told will never be integrated into the system.
Support is lacking (MAINLY FOCUSING ON THEIR CVS CONTRACT)!
Xero integration isn't worth the paper its written on. Found out they knew there was a problem and haven't let their clients know about it. Now I have increased sales figures incurring VAT charges.
In a nut shell. They don't care about service JUST SALES
Pros
should have been more intuitive and simpler to run my practice certainly isn't!
Cons
Cant get basic sales reports
Incorrect sales data transferred to accounts package
Lack of technical support
Keeps on going down during working days
Can not trace client payment history or see details of purchases.
Basically this system isn't fit for purpose in a first opinion practice where you need to look at purchase trends, reminder compliance, look at a simple sales by client group!
Meant to have brought out a DD service for care plans NOW dropped!
Response from Nordhealth
Hi Peter,
Thank you for taking the time to share your honest feedback with us. We’re truly sorry to hear that Provet Cloud hasn’t met your expectations.
We’re committed to improving your experience with Provet Cloud, and certainly your feedback helps us understand where we can do better. I understand that our Professional Service team have already been in touch to take ownership and capture your feedback, while finding solutions for specific areas such as your integration with Xero.
We're deeply grateful for the chance to regain your trust and make things right.
Warmest regards,
Provet Cloud team
Replied 14/11/2024
Suzanna
- Industry: Veterinary
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 09/10/2024
Perfect for any practice!
High quality service and support! Our experience has been stellar from the beginning.
Pros
Wide variety of settings we can customize for our practice, any a wide variety of integrations to make operations as smooth as possible.
Cons
Label printing, too many steps and always have to adjust sizing
Alternatives Considered
DaySmart VetReasons for Choosing Provet Cloud
It was not very intuitive, our doctors found it to be difficult to navigate records.Switched From
Covetrus PulseReasons for Switching to Provet Cloud
Quality of product, variety of custom settings, stellar service.
Ali
- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 01/11/2024
Love this product
The experience has been great from implementing to support when an issue arises.
Pros
Running reports was something that we needed more of and ProVet has saved us so much time by having customizable reporting and auto reporting.
Cons
Having to be on WiFi to access can be a struggle as we go to rural areas, but it’s an easy work around.
