About RDPWin

Resort Data Processing (RDP) offers customizable property management solution to meet operational and budgetary requirements of property owners. The solution serves a wide range of property types including hotels & resorts, condominium, VR parks, campgrounds, private residence clubs and corporate housing. RDP's Internet Reservation Module (IRM) can provide properties with a commission-free Internet booking engine. RDP’s customers aren’t required to pay commissions on reservations made directly from their website. The Mobile IRM optimizes the guest booking experience for tablets and smartphones. RDP also offers a comprehensive front office and reservations suite, owner accounting, payment management, housekeeping management and a fully integrated work order application. The solution provides the provision of both short term and long terms reservation. Resort Data Processing is backed by a support and installation team. They have experience with customizing professional services plans to meet a company’s unique needs.
RDPWin Software - RDP room information
RDPWin Software - RDP marketing site integration
RDPWin Software - RDP tape chart and app view
RDPWin Software - RDP owner portal calendar view
RDPWin Software - RDP IRMNg fully responsive booking
RDPWin Software - Available rooms
RDPWin video
RDPWin Software - RDP room information - thumbnail
RDPWin Software - RDP marketing site integration - thumbnail
RDPWin Software - RDP tape chart and app view - thumbnail
RDPWin Software - RDP owner portal calendar view - thumbnail
RDPWin Software - RDP IRMNg fully responsive booking - thumbnail

RDPWin pricing

RDPWin does not have a free version but does offer a free trial. RDPWin paid version starts at USD 500.00/month.

Starting Price:
USD 500.00/month
Free Version:
No
Free trial:
Yes

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RDPWin Reviews

Feature rating

Value for Money
3.8
Functionality
3.9
Ease of Use
3.9
Customer Support
4.1
5 reviews of 80 View all reviews
Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 21/03/2018

Multi-Ownership Management Features

Pros

This software has a the unique ability to track and run reports for individual units. If you are using Property Management System to rent/lease multiple units that have different ownership structures this is great software to do so.
Great value for any small-mid size property that is looking to update old software.

Cons

Up-front costs are much lower than other PMS for hotels but this system requires you to host on your server. There was no cloud options for running the software (This may have changed since we put this system in place in a hotel setting in 2011 and used it until 2013).

Response from Resort Data Processing

As of 2013 we do offer cloud solutions as well as great value compared to other cloud based PMS systems.

Replied 03/04/2018
Verified Reviewer
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
2

4
Reviewed on 12/10/2018

RDPWin software review

The overall experience has been positive. The sales people are pleasant, honest and capable. We realize PMS software is a necessity in the lodging industry and RDPWin does everything we need it to do. Never have had a crash, glitch or hiccup when looking strictly at RDPWin. Integrating with POS systems is a different story. That has not been a positive experience.

Pros

RDPWin has helped our lodging facility track overall performance more efficiently than before. Their reports (via Crystal Reports) are clear and concise and provide management with up-to-date statistics needed in the industry. RDPWin is fairly easy to use. The software is reliable and functions properly.

Cons

The software is dated, needs a fresh, modern look and should move to integrating cloud-based POS systems to adapt to today's market. RDPWin should think about making an all-in-one system that incorporates a POS (like Oracle) to help lodging facilities as a whole. Tech support could be more willing to please the consumer.

Verified Reviewer
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
4
Ease of Use
3
Customer Support
4

3
Reviewed on 12/04/2018

It is okay, does what we need

It is easy to learn and maintain

Pros

It has multi-functionality for guests, it has ease of use when checking guests in and out. The in-house stats screen and the availability screen are very helpful tools. The amount of reports that can be created for the individual properties is also a GREAT feature of this system. The emails for "Tip of The Day" are awesome!! I have learned so much through these helpful emails!!

Cons

Too many options , it has a lot of glitches. You cannot add a guest name . To add a guest you have to create a reservation, this can be time consuming. Company fields are group fields instead of being separate. When balancing inventory you have to pause the entire system and every department to accomplish this task which in a 211 room hotel is cumbersome.

Verified Reviewer
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 25/01/2019

RDPWIN

Pros

I am impressed with the support team. quick to reply and great to work with. I also like the fact that I can make my own reports in Crystal Reports.

Cons

Some features are limited or I need to purchase an additional module in order to have the advanced functionality I am looking for

Heather
Heather
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 16/04/2018

A quality product that is easy to use. Great customer service.

Very adaptable and easy to use. Great service.

Pros

The software has a lot of adaptability. There are a variety of features for both small and large properties. A very large selection of reports is standard and they are all customizable. They offer a mobile booking engine that is easy for guests to use. The support has always been excellent and fast.

Cons

More expensive than other options. The billing feature for groups and companies needs to be streamlined and easier to use.

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