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About Slack
Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport, and logistics.
Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues.
Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents, and spreadsheets can be shared via drag and drop.
Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android.
Slack pricing
Slack has a free version and offers a free trial. Slack paid version starts at USD 8.75/month.
Starting Price:
USD 8.75/month
Free Version:
Yes
Free trial:
Yes
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Slack Reviews
Feature rating
5 reviews of 23,326
View all reviews
Frankline
- Industry: Banking
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5
5
Reviewed on 31/10/2020
PERFECT BRIDGE BETWEEN AGENCY AND WORKERS
Slack qualifies to be the best collaboration tool of our generation with users navigating the app with quite a lot of ease. The experience at large is very positive and with such competitive prices, indeed there lies infinite potential with slack. It offers several intergrations iclusive of outlook and zoom among other essential plugins.
Pros
As a messenger app, the basic functions enabling communications are on a perfect edge with a simple, precise interface very easy to navigate. The search option comes in as a plus as you are able to trace your target messaage on a long thread with simple typing of words on the search bar. With slack, we are able to share files with quite a lot of ease and now with the IRC style, we can separate the conversation threads in the presence of multiple members in a team to set up off-topic discussions.
Cons
When sharing your screen with another team or individual, you have to go back to the initial chat to send a message, I would prefer this being done from the same UI of the screen-share. Also the limitation to the number of users attending a video conference does not confer with large organisations such as ours.
Sunita
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0
5
Reviewed on 16/08/2024
Slack review by an Amazonian
My overall experience with Slack is very positive.
Pros
I like that it is easy to edit a message. I like the ease of posting anonymously. I also love that there are loads of groups. Finding a link within chat is also good, so I would say overall their search functionality is good.
Cons
The vast number of emoticons can make it look less business-like at times.
Christopher
- Industry: Research
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
1
Features
2
Ease of Use
4
Customer Support
2
3
Reviewed on 27/04/2023
Not bad for small groups, horrible for large groups, free plan is now crippled
Only using Slack with external teams that use them. We no longer use it with our internal teams. Their confusing threaded views is really their downfall. There are other alternatives out there that do a much better job.
Pros
Slack has a very nice, slick interface. When the workspace is not busy, it's very easy to see all the messages and figure out what's relevant for you. Very easy to setup new workspaces and channels. And basically, the key reason why we use Slack is because almost everyone is using it.
Cons
Their free plan is now crippled. Only 90 days of retention. On a number of free workspaces, I wanted to refer back to some info which I no longer can find. Very frustrating. Slack also implements threaded conversations as a "tack-on" feature. Not everyone uses this feature and it just causes more and more user confusion, especially in large workspaces where many messages are mixed into the main channel as well as in threads. Their threads/mentions&reactions views which are supposed to help you filter out things not relevant for you are huge messes. Their pricing plans are also very expensive.
Reasons for Switching to Slack
We're no longer using Slack internally. Only for external communication with teams that insist on using it. MS Teams offers better integration with their Office suite. Zulip offers superior threaded conversations and formatting at a much more reasonable cost.
Mujeezah
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 04/07/2024
Very Reliable and Quick way to Communicate
Overall my experience with Slack has been trouble free,I love Slack's experience for the 2years I have been using it.
Pros
I like the intuitive interface,real time messaging,its robust intergration and organized channels which helps boost productivity and collaboration.
Cons
The feature of adding screenshot in edit mode doesn't work I would like that to be addressed.
Venkateswarlu
- Industry: Information Technology & Services
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 16/08/2024
Slack is best for team communication!
Best commutation & collaboration tool for team
Pros
Easy to communicate with team!
Easy to integrate with different apps!
Cons
As of now, No concerns as I know about slack!
