--- description: Review of Slack Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Slack | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Sales Engagement Software](/directory/4071/sales-engagement/software) > [Slack](/software/154669/slack) # Slack Canonical: https://www.softwareadvice.com.au/software/154669/slack Page: 1 / 970\ Next: [Next page](https://www.softwareadvice.com.au/software/154669/slack?page=2) > Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport, and logistics. Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues. Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents, and spreadsheets can be shared via drag and drop. Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android. > > Verdict: Rated **4.7/5** by 24221 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24221 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: USD 8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - @mentions - AI/Machine Learning - API - Access Controls/Permissions - Activity Tracking - Activity/News Feed - Alerts/Notifications - Archiving & Retention - Audio Calls - Audio Capture - Authentication - Brainstorming - CRM - Calendar Management - Call Conferencing - Call Recording - Call Routing - Chat/Messaging - Chatbot - Collaboration Tools ## Integrations (183 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... and 168 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Sales Engagement Software](https://www.softwareadvice.com.au/directory/4071/sales-engagement/software) ## Related Categories - [Sales Engagement Software](https://www.softwareadvice.com.au/directory/4071/sales-engagement/software) - [Sales Enablement Software](https://www.softwareadvice.com.au/directory/595/sales-enablement/software) - [Screen Sharing Software](https://www.softwareadvice.com.au/directory/4402/screen-sharing/software) - [Internal Communication Software](https://www.softwareadvice.com.au/directory/4370/employee-communication-tools/software) - [Knowledge Management Systems](https://www.softwareadvice.com.au/directory/1884/knowledge-management/software) ## Alternatives 1. [Microsoft Teams](https://www.softwareadvice.com.au/software/397766/microsoft-teams) — 4.5/5 (11166 reviews) 2. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5318 reviews) 3. [Google Workspace](https://www.softwareadvice.com.au/software/344998/google-workspace) — 4.7/5 (17732 reviews) 4. [Google Meet](https://www.softwareadvice.com.au/software/185290/google-meet) — 4.5/5 (12179 reviews) 5. [Basecamp](https://www.softwareadvice.com.au/software/4057/basecamp) — 4.4/5 (14450 reviews) ## Reviews ### "Perfect Application for Team Management" — 5.0/5 > **Varsha** | *27 September 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Slack is perfect for employee management and work-related conversation. The app is very easy to use and chatting is quite quick and real-time. Even file sharing is very quick. You can conduct meetings easily on the app. In case customer support is needed, the team is very helpful. They work on the bugs and issues at the earliest. Overall, the app offers value for money. > > **Cons**: That sometimes it does not send the notification on time. It arrives late at times, and is visible only after I open the app. > > Overall, I have been using it for quite a long time and my experience is great only. Easy navigation, chatting, calls, meetings, and management. ----- ### "Slack is the best chat communication tool out there" — 5.0/5 > **Chris** | *4 October 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The use between platforms is seamless and very easy to use. Going from laptop to phone and back to laptop is seamless and takes no time to update, making it very efficient. > > **Cons**: Replying to replies does not automatically notify you a message was received, same as reacting to a message with an emoji. > > Overall has been great, no training needed on how to use it, very intuitive and helps us stay seamless in our communication. The pro version has some great options that integrate AI and is actually useful tools. ----- ### "Absolutely the best; wish my team utilized it better" — 5.0/5 > **Anonymous User** | *24 July 2026* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: Absolutely the best communication tool still. It's still very easy to use, share, promote collaboration and communication, and has enough tools built in. > > **Cons**: It can be used a little too aggressively by teams and people turning it into a social media-like environment. ----- ### "Effective Collaboration Platform for IT and Business Teams" — 5.0/5 > **Dave** | *9 July 2026* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10 > > **Pros**: Slack has streamlined communication across our IT, operations, and business teams by replacing lengthy email chains with organized channels and direct messaging. The search functionality, file sharing, integrations, and reliable desktop and mobile applications make it easy to collaborate, troubleshoot issues, and keep projects moving efficiently. > > **Cons**: As workspaces grow, conversations and notifications can become overwhelming without proper channel organization and notification management. Some advanced administration, security, and compliance features are also reserved for higher-tier licensing plans. > > We've had a positive experience using Slack as a collaboration platform across multiple departments. It has improved communication, accelerated issue resolution, and provided a centralized location for project discussions and file sharing. From an IT administration perspective, deployment and user management have been straightforward, the platform has proven reliable, and the available integrations have helped streamline daily business operations. Overall, Slack has been a dependable solution that has enhanced productivity and cross-functional collaboration. ----- ### "Very useful for student projects and team collaboration" — 5.0/5 > **Verified Reviewer** | *14 August 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I really like how easy Slack makes it to communicate and stay updated, especially when working on college projects with a team. As a B.Tech CSE student, I often have different groups for different projects or activities, and having separate channels keeps everything much more organized than using one common chat. Sharing files, sending messages, and discussing things with teammates is also very convenient. I especially like that I can quickly search for old messages or files instead of scrolling through a long chat. > > **Cons**: The only thing I found a little difficult in the beginning was getting used to all the different channels and notifications. If you’re part of many groups, it can sometimes feel like there are too many notifications. Once you customize the notifications and organize your channels, though, it becomes much easier to manage. > > Overall, my experience with Slack has been really good. I find it especially useful for college projects and team collaboration because communication stays organized and everything related to a project can be kept in one place. It is simple enough for regular chatting but also has features that make it useful for more serious teamwork. The file sharing and search options are probably the features I use the most. For a student working on group projects, I think Slack is definitely worth trying. ----- Page: 1 / 970\ Next: [Next page](https://www.softwareadvice.com.au/software/154669/slack?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/154669/slack) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data