About Slack

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport, and logistics. Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues. Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents, and spreadsheets can be shared via drag and drop. Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android.
Slack Software - Slack Action Items
Slack Software - Slack Channels
Slack Software - Slack Conversations
Slack Software - Slack search for messages
Slack Software - Slack Video/Voice Conferencing
Slack video
Slack Software - Slack Action Items - thumbnail
Slack Software - Slack Channels - thumbnail
Slack Software - Slack Conversations - thumbnail
Slack Software - Slack search for messages - thumbnail
Slack Software - Slack Video/Voice Conferencing - thumbnail

Slack pricing

Slack has a free version and offers a free trial. Slack paid version starts at USD 7.50/month.

Starting Price:
USD 7.50/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Slack

Slack Reviews

Feature rating

Value for Money
4.5
Functionality
4.6
Ease of Use
4.6
Customer Support
4.4
5 reviews of 23,198 View all reviews
Frankline
Frankline
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 31/10/2020

PERFECT BRIDGE BETWEEN AGENCY AND WORKERS

Slack qualifies to be the best collaboration tool of our generation with users navigating the app with quite a lot of ease. The experience at large is very positive and with such competitive prices, indeed there lies infinite potential with slack. It offers several intergrations iclusive of outlook and zoom among other essential plugins.

Pros

As a messenger app, the basic functions enabling communications are on a perfect edge with a simple, precise interface very easy to navigate. The search option comes in as a plus as you are able to trace your target messaage on a long thread with simple typing of words on the search bar. With slack, we are able to share files with quite a lot of ease and now with the IRC style, we can separate the conversation threads in the presence of multiple members in a team to set up off-topic discussions.

Cons

When sharing your screen with another team or individual, you have to go back to the initial chat to send a message, I would prefer this being done from the same UI of the screen-share. Also the limitation to the number of users attending a video conference does not confer with large organisations such as ours.

Jamie
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 21/02/2024

Life saver for remote teams

Pros

In my mind, Slack is THE tool that makes remote work possible and productive. When a slack workspace is set up well, the combination of channels and DM's not only simulates a physical workspace, but it can make communication and conversations more efficient and effective than in person discussions, because conversations are recorded, searchable, referenceable, and sorted into relevant buckets. I'm obsessed with Slack!

Cons

I don't have much feedback for Slack, I'm so happy with how it works. I definitely hear peers say that it can be distracting to get all the notifications, but I have figured out a system that works for me so it amplifies my productivity rather than detracts. And of course it can be challenging working with people who haven't used Slack before. It's one of those tools that you need to be fluent in these days.

Chaya
Chaya
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 18/04/2019

Slack – Managing projects optimally

Slack is a tool which can be used as a project management tool for managing projects and also it can be used for internal communication inside a project group or a company. Each project group can have its own channels inside the company workspace. Communication through private and public channels has made Slack more popular among the users.

Pros

Slack can be considered as a project management tool. Slack provides both mobile version and desktop version applications where the mobile version is installed in the mobile phone so that whatever may be the situation user may not miss any important information about the project instantly. While the desktop version helps to transfer files of the working project easily while working on the project. Slack provides the facility to share the files, folders, audio and video clips, links. there are private and public channels in slack. Users can be added to these channels and if the users prefer they can have their own personal chats through slack. The emojis, stickers, GIF are also added In Slack to provide better user experience and attract the users with its familiar look to most of the social media or texting apps.

Cons

In order to use Slack users need to have a proper network connection. Without proper network coverage, Slack won’t work. Sometimes messages won’t be delivered to the other side after a selected time(10 PM). Unless the user sets his or her state into active user won’t receive notifications after 10 pm. If the state is away then the messages sent after 10 pm won’t be delivered till the next morning. Because of this sometimes users may miss some important messages. It is both an advantage and a disadvantage too. There is no mechanism to know whether the receiver read the message or not once a message is sent. The sender has to wait until other messages come from the receiver acknowledging that the receiver read the message.

Kevin
  • Industry: Consumer Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 28/02/2024

Usage Review

Using Slack has been smooth when it comes to communication in our company with team members both in remote and office environment.
It's easy to integrate with other apps where it's able to make work easier in both file sharing, presentation and video calls.

Pros

Using slack is easy and fast to learn
Able to share large files
Easy to use for presentation

Cons

When adding people in a call it can limit group call numbers

Madeleine
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 21/02/2024

The Fastest Way to Communicate with Your Team

Pros

We have team members in different time zones, who don't always have their email pulled up. Slack is the best way to get in touch with any of my team members who aren't in the same office as me and get questions answered fast without cluttering up my email.

Cons

I wish there was a faster/easier way to temporarily mute or unmute notifications at will. Sometimes I hop into a virtual meeting and I have to completely close the slack application to be confident that the slack notifications won't make noise in meetings.

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