--- description: Review of Rezdy Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Rezdy | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Tour Operator Software](/directory/4391/tour-operator/software) > [Rezdy](/software/154765/rezdy) # Rezdy Canonical: https://www.softwareadvice.com.au/software/154765/rezdy Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.com.au/software/154765/rezdy?page=2) > Rezdy is a cloud-based B2B solution that helps tour operators sell their products on websites and multiple distribution networks. The solution’s open platform helps users integrate internal systems and web applications with the offered booking engine. It works with multiple websites including WordPress, Joomla and Drupal that helps in integration of the booking form. Rezdy provides its users with techniques and plugins to help products reach out to online customers. The solution helps distribution channels like online travel agencies, marketplaces and hotel chains find and access more products to offer to their customers. Additionally Rezdy offers features like multilingual support for booking form, social media integration and industry standard SSL protection. It uses PayPal for all its transactions. Rezdy is configurable on mobile devices and can be used with different internet browsers like Google Chrome, Internet Explorer, Safari and Mozilla Firefox. Pricing is per month. Support is provided via online forum and phone. > > Verdict: Rated **4.5/5** by 237 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 237 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Rezdy - **Location**: Surry Hills, Australia - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 49.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Rezdy is based on a hybrid pricing model with a small monthly fee \& small booking fee. There is a price for any business size, based on booking volume and features, so you can decide the best plan for your business. No credit card required to trial and no lock-in contract. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: American Samoa, Anguilla, Antigua and Barbuda, Armenia, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Bermuda, Bhutan, Bosnia and Herzegovina, Brazil, British Virgin Islands, Brunei, Cambodia, Canada, Cayman Islands, China and 87 more ## Features - API - Access Controls/Permissions - Accounting Integration - Activities Booking - Activity Dashboard - Alerts/Notifications - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - CRM - Calendar Management - Calendar Sync - Central Reservation System - Channel Management - Client Management - Communication Management - Contract/License Management - Credit Card Processing - Customer Database ## Integrations (16 total) - Apple Pay - Bookeasy - Fotaflo - Google Calendar - Google Pay - Google Sheets - Mailchimp - PayPal - Smartwaiver - Stripe - Wherewolf - WordPress - Xero - Zapier - authorize.net ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Tour Operator Software](https://www.softwareadvice.com.au/directory/4391/tour-operator/software) ## Related Categories - [Travel Management Software](https://www.softwareadvice.com.au/directory/4602/travel-management/software) - [Rental Software](https://www.softwareadvice.com.au/directory/4744/rental/software) - [Tour Operator Software](https://www.softwareadvice.com.au/directory/4391/tour-operator/software) - [Travel Agency Software](https://www.softwareadvice.com.au/directory/4524/travel-agency/software) - [Online Booking Systems](https://www.softwareadvice.com.au/directory/432/reservation/software) ## Alternatives 1. [WeTravel](https://www.softwareadvice.com.au/software/379520/wetravel) — 4.8/5 (524 reviews) 2. [Bókun](https://www.softwareadvice.com.au/software/385489/bokun) — 4.7/5 (452 reviews) 3. [Intelitour](https://www.softwareadvice.com.au/software/522420/Intelitour) — 5.0/5 (41 reviews) 4. [Peek Pro](https://www.softwareadvice.com.au/software/423293/peek-pro) — 4.7/5 (794 reviews) 5. [Beyonk](https://www.softwareadvice.com.au/software/323107/beyonk) — 4.9/5 (167 reviews) ## Reviews ### "Implementing Rezdy is the best decision we ever made" — 5.0/5 > **Kenneth** | *1 June 2022* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Ability to automate bookings and payment. Once set up to our needs, it is almost completely hands-off. Things like payment reminders make management of bookings so much simpler. > > **Cons**: It really needs multi-currency support, ie. that tour operators can price tours in different countries in local currency. > > Massive reduction in time spent on bookings management, I would say upward of 90%. This results in massive savings in money of course. By automating our booking process we have also (almost) completely eliminated mistakes with bookings. No more double-bookings, incorrect names etc. In over 7 years of using Rezdy we haven't had a single booking mistake. ----- ### "Rezdy Revs up your Revenue" — 5.0/5 > **JOHN** | *31 January 2020* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Stability and uptime are great. The software is easy to use and it creates tours online in minutes. The flexibility to share the reservation pages are simple and handle a variety of ways to deploy. We use iframes within our site and under the "Sell online" menu has various options available to deploy in a variety of ways using auto-generated code. Reports are useful including the manifests, and ability export. Promo codes, gift certs, categories and so much more are easy to manage. Sorting features are easy and quick. > > **Cons**: The manifest page does not support copying a column with multiple rows. It does not work with Control keys i.e. CTRL+C or menus selections. But exporting is a decent workaround. > > We looked at Rezdy in 2013 but chose another very decent company. Unfortunately, they were not improving the product. We reviewed our 2013 selection notes in 2015 and trialed Rezdy and two other providers. Rezdy stood out in so many ways, but the flat and fair pricing hocked us. The other companies and their "BS" zero cost plans are so pricey and create/pass along a very high pricing service charge to your customers. Add up the numbers. Rezdy runs, we push its limits. We are so happy with this product. ----- ### "Too many missing features" — 3.0/5 > **Frank** | *19 February 2019* | Leisure, Travel & Tourism | Recommendation rating: 5.0/10 > > **Pros**: Rezdy is fairly easy to use, if you have products with fixed timings (e.g. tours that start at fixed times and have fixed durations). And if you only need english as language. > > **Cons**: There are many cons: - no native multi-language support (e.g. emails can't be configured for different languages) - rental products with open timings (means the customer can enter the start and end time) are basically unmanageable. in addition rezdy has blocked resource management for rental products, so forget it to manage your rental equipment with rezdy - email handling is very bad: you don't see emails that where sent out (just the time stamp of sending, but not the content). You can't configure own email templates, you're stuck with the fixed set of email templates that rezdy has implemented. Say you need different emails for guided tours and for rentals, or different emails for different product status (pending, confirmed etc), rezdy does not offer a solution for this - handling of feature requests is very very poor. They even closed the forum for feature requests some months ago, with no substitution as of now. If you send them a request as email, they let you down most of the times, saying "we don't have this feature" and "there is no ETA when it will be implemented", and to top this behavior, your ticket is always being marked as "Solved", with no chance for you as a customer to follow up on open requests. Rezdy seems to think that if they replied in an unsatisfying way to the customer the topic is "solved" .... > > Test thoroughly before you go with rezdy. If you find some topics which are not satisfying your demands, be prepared that you will never get it implemented. I'm rezdy customer since 2016, I know what I'm talking about. I'm still with rezdy because I have too many products in there and my staff is trained to address the shortcomings of rezdy with a bunch of workarounds. ----- ### "A good solution for small-mid companies" — 5.0/5 > **Alfredo** | *11 July 2022* | Entertainment | Recommendation rating: 8.0/10 > > **Pros**: I come form Bókun: Rezdy is more flexible customizing reservation options. We are a Travel Agency creating our own products with very local providers, and sometimes we have events tickets, train tickets, hotels, and we mix it together... at the moment, Rezdy solve each of my issues. > > **Cons**: As I said, we come from Bókun... I miss a lot the online site creator (wich is a Duda white label integration). Rezdy with this will be unbeateable for me\! > > In general, the experience is good: the only thing is that I cannot change some words in the Spanish interface, and the product descriptions could have more fields, but in general, it fulfills its purpose well. Its integration with Stripe is very good, which does not make it necessary to enter to the platform for the issue of refunds. ----- ### "The best B2B tour booking software" — 5.0/5 > **Antonio** | *12 February 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It is incredibly well made. Unlike most of the tour booking software out there, Rezdy is easy to set up, navigate, and use. The user interface is polished, the booking process is simple and straightforward, and the API is very well documented. > > **Cons**: The only drawback for me was the price, but seeing how well made Rezdy is, I can understand that the price would be high. > > We used Rezdy both directly and through an API for booking tours. The API bookings were done through our web app and the direct ones were done by our agents. In both cases, the bookings went through without any issues. Rezdy was one of the rare booking systems that we used that we did not have any issues using. I would definitely recommend Rezdy to everyone who wants to have a beautiful and working tour booking software. Additionally, Rezdy comes with a marketplace where you can easily find operators you want to use, eliminating the need of doing much research on that end. ----- Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.com.au/software/154765/rezdy?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/154765/rezdy) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data