--- description: Review of ServiceLedger Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ServiceLedger | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Scheduling Software](/directory/4738/scheduling/software) > [ServiceLedger](/software/155524/serviceledger) # ServiceLedger Canonical: https://www.softwareadvice.com.au/software/155524/serviceledger Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/155524/serviceledger?page=2) > ServiceLedger is an on-premise service management solution that allows users to automate the process of scheduling and dispatching service delivery for customers. It serves clients in HVAC, plumbing, electrical, security and equipment service segments. The solution primarily caters to the needs of small and midsize organizations. The key features include contact management, service and job scheduling, inventory control, equipment service and preventative maintenance and more. The customer portal allows the clients to track the status of their work orders. The time management feature helps in managing the scheduled tasks assigned on each day, week, or month and analyzing the workload and capacity of employees to perform additional tasks. This helps the managers to set benchmarks for each employee based on their job profile. ServiceLedger is accessible on Android and iOS devices and offers integration with third-party accounting software such as QuickBooks, Peachtree and Sage 50. Support is available via phone and email. > > Verdict: Rated **4.0/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 8 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 1.0/5 | Based on overall reviews | | Features | 2.5/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceLedger - **Founded**: 1998 ## Commercial Context - **Starting Price**: USD 1,995.00 - **Pricing model**: (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting - Automated Scheduling - Billing & Invoicing - Calendar Management - Contact Database - Contract/License Management - Customer Database - Customer Management - Customer Portal - Dispatch Management - Document Imaging - Electronic Signature - Employee Scheduling - Equipment Management - Fixed Asset Management - Group Scheduling - IT Asset Management - Incident Management - Inspection Management - Inventory Control ## Support Options - Chat ## Category - [Scheduling Software](https://www.softwareadvice.com.au/directory/4738/scheduling/software) ## Related Categories - [Scheduling Software](https://www.softwareadvice.com.au/directory/4738/scheduling/software) - [HVAC Software](https://www.softwareadvice.com.au/directory/1552/hvac/software) - [Work Order Software](https://www.softwareadvice.com.au/directory/500/work-order/software) - [Plumbing Software](https://www.softwareadvice.com.au/directory/3675/plumbing-software/software) - [Service Dispatch Software](https://www.softwareadvice.com.au/directory/411/service-dispatch/software) ## Alternatives 1. [mHelpDesk](https://www.softwareadvice.com.au/software/23923/mhelpdesk) — 4.3/5 (823 reviews) 2. [Simpro](https://www.softwareadvice.com.au/software/154441/simpro-enterprise) — 4.0/5 (145 reviews) 3. [Joblogic](https://www.softwareadvice.com.au/software/139966/joblogic) — 4.3/5 (98 reviews) 4. [Commusoft](https://www.softwareadvice.com.au/software/35018/commusoft) — 4.7/5 (209 reviews) 5. [Less Paper](https://www.softwareadvice.com.au/software/44601/less-paper-co) — 4.9/5 (30 reviews) ## Reviews ### "Easy platform for scheduling and work order" — 5.0/5 > **Mas Idayu** | *2 August 2022* | Oil & Energy | Recommendation rating: 9.0/10 > > **Pros**: I can keep track of all of my clients on one platform and log my time and activities on each device. I appreciated the one-on-one video tutorial call with the support team that they set up for me to reacquaint myself with the software and its most significant advantages. > > **Cons**: It's never easy to make the call to switch systems but to propel our company to a higher level, we required this component while preserving all the others. The sole drawback has been the time investment needed to install the new process fully. ----- ### "Great Product & Support" — 4.0/5 > **Tammy** | *31 January 2014* > > Our business is in-home furniture repair. Over the last couple years, we have grown exponentially and needed service management software that would grow with us. We outgrew our previous Access-based program. We did a tremendous amount of research before deciding to go with ServiceLedger. We implemented the program on 11/11/13 and have been very happy with the support staff and the program in general. We had to do some customizing to fit our business, but they have been right there with us. We would highly recommend ServiceLedger. ----- ### "Not worth it" — 2.0/5 > **Cheri** | *9 September 2019* | Mechanical or Industrial Engineering | Recommendation rating: 0.0/10 > > **Pros**: The software has a mobile app that technicians can use to enter time entries. > > **Cons**: Not capable of keeping accurate records Extremely time consuming for the administrator as EVERYTHING needs to be manually checked ALWAYS Zero customer service Very long wait times for required updates and fixes No response to complaints or concerns..... ever. > > This system is incorrect a lot of the time, we find it takes years to resolve small issues that shouldn't be issues, support team refuses to respond to females, in four years I have never received a response from their team and only receive a response after I have a man contact them, the sexist attitude is not appreciated or well received, it's actually very disgusting and disturbing to see take place in a professional setting in the year 2019. ----- ### "We have it. We love it. Saves us time and money." — 5.0/5 > **Blake** | *20 September 2011* > > **Pros**: Totally easy to implement. Didn't take much of my time as an owner. Inexpensive but does all we need it to. Software support is excellent. > > **Cons**: Wish it was free. :-) > > A software package that is very much worth the price and allows us to track technician time for accurate billing. I would buy it again. Tried Wintac before for my company but Service Ledger software is MUCH better and has a better user interface. ----- ### "great software needs better customer service" — 4.0/5 > **jaime** | *9 July 2014* > > I have been using this software for almost a year. It was customed to my businesz. Initial support was very good but later it became a hastle. The IT response is quick but the sales response is horrible\! I have requested customization multiple times, this is something i am more than willing to pay for. I got tired of requesting quotes. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/155524/serviceledger?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/155524/serviceledger) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data