--- description: Review of ServiceTitan Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ServiceTitan | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Job Costing Software](/directory/4159/job-costing/software) > [ServiceTitan](/software/155551/servicetitan) # ServiceTitan Canonical: https://www.softwareadvice.com.au/software/155551/servicetitan Page: 1 / 15\ Next: [Next page](https://www.softwareadvice.com.au/software/155551/servicetitan?page=2) > ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. > > Verdict: Rated **4.3/5** by 332 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 332 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceTitan - **Location**: Glendale, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - API - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Audit Trail - Automated Scheduling - Availability Management - Bid Management - Billing & Invoicing - Budget Tracking - Budgeting/Forecasting - CAD Tools - CRM - Calendar Management - Calendar/Reminder System - Change Order Management - Checklists ## Integrations (15 total) - Azuga Fleet - Birdeye - Broadly - ClearPathGPS - FreshLime - GPS Insight - Google Maps - One Step GPS - Podium - QuickBooks Online Advanced - ReviewBuzz - Sage Intacct - Smart Fleet - Zubie - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Job Costing Software](https://www.softwareadvice.com.au/directory/4159/job-costing/software) ## Related Categories - [Field Service Mobile Apps](https://www.softwareadvice.com.au/directory/1875/mobile-app/software) - [Cleaning Business Software](https://www.softwareadvice.com.au/directory/613/maid-service/software) - [Construction Software](https://www.softwareadvice.com.au/directory/4133/construction/software) - [Construction Management Software](https://www.softwareadvice.com.au/directory/1722/best-apps/software) - [Scheduling Software](https://www.softwareadvice.com.au/directory/4738/scheduling/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.com.au/software/3660/jobber-lawncare) — 4.6/5 (1456 reviews) 2. [FieldPulse](https://www.softwareadvice.com.au/software/109782/fieldpulse) — 4.6/5 (445 reviews) 3. [Housecall Pro](https://www.softwareadvice.com.au/software/7729/housecall) — 4.7/5 (2739 reviews) 4. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5210 reviews) 5. [Service Fusion](https://www.softwareadvice.com.au/software/5783/service-fusion) — 4.3/5 (308 reviews) ## Reviews ### "ServiceTitan , built for professionals" — 5.0/5 > **Chris** | *5 May 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: What I liked best about ServiceTitan was how easy it was to learn and use the product overall making it a great experience. > > **Cons**: What i liked least about ServiceTitan was the issues my company faced trying to get the application to work on lower end devices . > > My overall experience with ServiceTitan was useful and pleasant . It provided exactly what it described it would. ----- ### "Great Integration Experience" — 5.0/5 > **Heather** | *15 May 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: ServiceTitan has enabled our team to work more efficiently while also providing greater visibility and improved communication for our customers. As we move further along in the integration process, we're excited about the opportunities for growth that this platform will bring to our team. > > **Cons**: There are a few processes and workflows that could potentially be refined to ensure the system is working as effectively as possible for our company. > > I truly appreciate the attention and quick responses we consistently receive from our Customer Success Manager, Jay Flores. He genuinely takes ownership of our company's success within ServiceTitan, and his deep knowledge paired with his positive attitude make him an outstanding asset to our team. ----- ### "Update on Review" — 3.0/5 > **Robin** | *19 March 2026* | Building Materials | Recommendation rating: 5.0/10 > > **Pros**: It has a lot of potential. Be prepared to spend a lot of time on it. We have been working on the pricebook and workflows, we are happy with it at this point. Still much to learn. > > **Cons**: It is hard to reach a representative right away if you need immediate help. The knowledge base is hard to find what you are looking for. AI is more helpful if you have it. > > Overall, I think it is a good product if you have the time and manpower to commit to it. We have decided to keep it as our CRM. ----- ### "ServiceTitan Support are the rock stars of the software" — 5.0/5 > **Mike** | *2 March 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: ServiceTitan let us consolidate software, and their ongoing support is fantastic the onboarding and continuing support has made this switch much different than others. > > **Cons**: Price, and somewhat restrictive when it comes to reports. We would also like a more intuitive user experience in certain areas of the software. > > Overall we have had a positive experience with ST. We are approaching year 3 and are sticking here. ----- ### "Davis AC & Heating review" — 5.0/5 > **Jonathan** | *15 May 2026* | Construction | Recommendation rating: 9.0/10 > > **Pros**: I love the data we are capturing from ServiceTitan. The pro products have additionally added a level of automation that we could not find in our past software. > > **Cons**: The inventory module has been giving our company some heartburn. I wish that we would have fully understood during the implementation portion how everything was going to flow from A to Z. > > It has been somewhat of a mixed bag, but as our CSM, \[sensitive content hidden\] , helps us decode and debug these issues, I am confident that this platform is going to be an excellent ROI for us. ----- Page: 1 / 15\ Next: [Next page](https://www.softwareadvice.com.au/software/155551/servicetitan?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/155551/servicetitan) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data