Keap does not have a free version but does offer a free trial. Keap paid version starts at USD 79.00/month.
- Industry: Graphic Design
- Company size: Self Employed
- Used Weekly for 6-12 months
Great for an all-in-one service
I had some great help with getting everything set up and I find the email automation system quite easy to use and understand, which is great as it has gotten me to do a lot more with automation. I have the email lists integrated onto my website optin forms and it's quite simple to see who takes action on the emails that are sent in the automation sequence.
I love that I can segment my clients into different groups to email them directly from Keap, and also do the same with prospective clients and past clients. Having everything in one place makes my life so much easier and streamlined and has encouraged me to do even more than I was before in regards to client communication.
I had some issues at first with the Keap phone number, but they did get it fixed, although it took quite a while. The one thing that I am missing right now with them is recurring invoicing because I would have to be the one to enter the client's credit card information in order to do that here, so I am still using another product for that.
- Industry: Retail
- Company size: 51-200 Employees
- Used Daily for 2+ years
I love Infusionsoft
I have enjoyed using Infusionsoft for 4 years. It is a great value for what you get. Onboarding is costly but monthly fees are reasonable. Support is mostly provided by 3rd parties.
Easy to use.
I can create Campaigns and email marketing
Does a great job of segmenting customers
Search options are limited
Onboarding costs are high
Response from Keap
Thank you so much for the high marks and your valuable feedback! So glad to hear the power of the product is beneficial to you and your business!
All the best,
Paige, Social Media Specialist at Keap
- Industry: Marketing & Advertising
Great for eCommerce... Unfortunately, our sites are not eCommerce
InfusionSoft was great at first and exciting to learn the platform and start building campaigns. The campaign builder is by far the best part as it is very easy to understand and super easy to visualize your campaign the way it maps out. The elements, processes, communications, etc. are all on a grid map with arrows connecting and directing contacts where to go based on criteria, tags, and triggers you define and set. Once your developers connect everything you need, it is fun to create campaigns.
Two problems: the CRM is subpar and some integration connections are not ideal. In terms of CRM, there are a lot of preloaded fields as you could expect. The problem is that if there are fields you do not need or use for your business, you're stuck looking at them no matter what. You can create and add up to 100 new custom fields and define the type of field they are, but you cannot remove or even hide existing fields or tabs. Also, we used ScheduleOnce to connect to schedule leads who interacted with our site by filling out a form. Sometimes ScheduleOnce would update their system and cause problems with InfusionSoft and vice versa. Support from IS was quick to address and fix this when it was on their end though.
- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 6-12 months
My team is very happy with Keap
Overall, Keap has a very accelerated rate of improving its features, and it made me and my co-workers very satisfied. It especially great for startups (my case), since the price point is very reasonable and the customer service is exceptionally helpful. I would reccomend it to other colleagues 100%.
The improvement of the platform recently is remarkable, and it is a fantastic tool especially for startups.
The customer service is like no other; it has always been very helpful and knowledgeable towards me and my team. It's also a very reasonable investment compared to other platforms.
It is not as intuitive as other platforms, but i definetly got used to it and it's been very useful eversince.
- Industry: Computer Software
- Company size: 11-50 Employees
- Used Weekly for 1+ year
Amazing product for the right use case
I love this product, it is the best when you get advanced marketing experience and a big mail list, you can really do magic with it with the advanced action based segmentation
I loved the tags and advanced segmentation I can do with my marketing funnel. I can tag users based on their actions. This is beyond amazing
It takes some time to learn how to do it and sometimes the integrations are a bit quirky with certain platforms e.g. wordpress