--- description: Review of Teramind Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Teramind | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [RMM Software](/directory/4344/remote-monitoring-and-management/software) > [Teramind](/software/156340/teramind) # Teramind Canonical: https://www.softwareadvice.com.au/software/156340/teramind Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/156340/teramind?page=2) > Teramind offers employee monitoring, insider threat detection, and data loss prevention (DLP) solutions. Teramind UAM monitors user activities on applications, websites, file systems, network, email, social media and more. Behavioral rules can be created to automatically warn, block, notify, lockout or take other actions when an anomaly is detected. Its session recording feature allows investigation of incidents with video and optional audio recordings of users' desktop. Teramind DLP comes with all the features available in Teramind UAM plus: automated data discovery and classification with built-in support for many sensitive data types for personal information, health and financial information (PII/PHI/PFI). Its optical character recognition (OCR) module can detect content in real-time even inside images and videos. With support for activities, scheduling, and content-based rules, the system is effective in preventing data leaks in a wide range of scenarios including conforming with regulations like GDPR, HIPAA, PCI DSS and more. The solution can either be hosted in the cloud, on-premise or private cloud such as Amazon Web Services (AWS) and Microsoft Azure. > > Verdict: Rated **4.7/5** by 92 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 92 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Teramind - **Location**: Aventura, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: USD 14.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Subscription based pricing. Starting price is for a single user on Teramind Starter (Cloud). Minimum 5 users. Volume discounting applies. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Hebrew, Japanese, Korean, Portuguese, Russian, Spanish, Turkish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 205 more ## Features - API - Access Controls/Permissions - Access Management - Active Directory Integration - Activity Dashboard - Activity Monitoring - Activity Tracking - Ad hoc Reporting - Alerts/Escalation - Alerts/Notifications - Application Security - Attendance Tracking - Audio Recording - Audit Management - Audit Trail - Behavior Analytics - Behavior Tracking - Billable & Non-Billable Hours - Browsing History - Chat/Messaging ## Integrations (6 total) - Basecamp - Jira - LogRhythm SIEM - Redmine - Trello - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [RMM Software](https://www.softwareadvice.com.au/directory/4344/remote-monitoring-and-management/software) ## Related Categories - [HR Analytics Software](https://www.softwareadvice.com.au/directory/3566/hr-analytics/software) - [Visual Search Software](https://www.softwareadvice.com.au/directory/4287/visual-search/software) - [Data Loss Prevention Software](https://www.softwareadvice.com.au/directory/4270/data-loss-prevention/software) - [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software) - [Machine Learning Software](https://www.softwareadvice.com.au/directory/4358/machine-learning/software) ## Alternatives 1. [Clockify](https://www.softwareadvice.com.au/software/355240/clockify) — 4.8/5 (9235 reviews) 2. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5058 reviews) 3. [WebWork Time Tracker](https://www.softwareadvice.com.au/software/70773/webwork-time-tracker) — 4.6/5 (420 reviews) 4. [Insightful](https://www.softwareadvice.com.au/software/171184/workpuls) — 4.8/5 (156 reviews) 5. [Teamplify](https://www.softwareadvice.com.au/software/439840/teamplify) — 4.8/5 (73 reviews) ## Reviews ### "Perfection for a virtual company" — 5.0/5 > **Brandon** | *30 January 2018* | Recommendation rating: 10.0/10 > > **Pros**: Globonics is a virtual company with employees working from home in many different locations. We needed a way to monitor these employees' performance. With Teramind we are able to: 1. Monitor emails both incoming/outgoing and we are able to search for key words across our entire enterprise's email flow 2. We monitor clock in / out performances. There is a tendency for people to clock in when working from home and simply not work for the first 30 to 60 minutes. 3. When we spot a productivity opportunity we can go back to the exact time and employee and watch their recorded video. We have used these videos during performance reviews. 4. The recorded videos can also be used to provide training on what we call EIO's (efficiency improvement opportunities). For example, a user spends 4 hours working on 100 items. The user was not using a series of hot keys programmed into our software. We took the video and showed a before and after. After user worked 130 items in 4 hours. 5. Teramind has an automated alert system that can be customized for many things but is robust even out of the box. It monitors for key website usage (monster.com/indeed/etc) and will let you know if your personnel are looking for other jobs. It monitors for file uploads, unauthorized printing, and more. 6. We are successfully using Teramind to satisfy SOC2 DLP (data loss prevention) audit requirements. Needless to say we LOVE it\! > > **Cons**: When we were using the hosted version: The only suggestion I have is to tweak how your licensing assignment works. When using the hosted version every time a "user" logs onto a computer it creates a new "employee" in Teramind and eats up a license automatically. There are times when our trainers travel to employee homes or when we have an onsite computer at a client that has multiple employees logon to it where we do not want this behavior. Instead, my suggestion is it creates a profile for each employee and track's their usage across ALL devices they log on to. Now that we use our own internal server: Teramind tracks by actual device and not by user so the licensing application issue no longer exists however, we still have many duplicate employees as it still creates a duplicate each time they logon to a different device. > > Improved overall company security and employee performance. ----- ### "Great productivity booster" — 5.0/5 > **Esty** | *7 February 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: You can select invisible installation or visible, depending on your needs. You can see the employees' screens in real time. > > **Cons**: It's pretty expensive, and for more monitoring options you have to pay even more. ----- ### "Easy to use but worst customer support" — 3.0/5 > **Dattatray** | *21 June 2022* | Marketing & Advertising | Recommendation rating: 3.0/10 > > **Pros**: The software has great features and is very easy to implement and use. When you get so many features, the high price seems justifiable. > > **Cons**: The customer support is really bad. I purchased the licenses mainly for its video recording feature but since last one month, I am not able to view old recordings. I can see only a week old recordings. It has been a month since ticket has been raised but they don't care to respond. And when they do, they just say the devs are working on it. So if you face any issue, only god may help you. > > It solved my problem of employee monitoring for a while until I came across the issue of video recording which is a real deal breaker for me. I am now looking for other apps to switch to and would not recommend Teramind to anyone. ----- ### "Unmatched Employee Monitoring Software" — 5.0/5 > **Rony** | *23 June 2023* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Teramind impressed me with its standout features that revolutionized our employee monitoring experience. The powerful monitoring capabilities provided real-time insights into employee activities, helping us enhance productivity and security. The ability to track and analyze user behavior allowed us to identify potential risks and mitigate them proactively. The customizable alerts and automated actions streamlined our workflow, ensuring prompt response to any policy violations. The comprehensive reporting and analytics provided valuable data for optimizing processes and making informed decisions. Teramind has become an indispensable tool for efficient and secure employee monitoring. > > **Cons**: While Teramind offers robust employee monitoring capabilities, there were a few areas that left room for improvement. One drawback was the complexity of the platform, which required a learning curve to fully utilize its features. The interface, while functional, could benefit from a more modern and user-friendly design. The pricing structure felt a bit on the higher side compared to some alternatives. Additionally, the system occasionally experienced performance lags, impacting real-time monitoring. Despite these limitations, Teramind remains a powerful employee monitoring solution with valuable features, but it could benefit from addressing these areas for enhancement. > > My overall experience with Teramind has been highly positive. The platform's robust employee monitoring capabilities have provided valuable insights into our team's activities. The ability to track and analyze user behavior has enhanced productivity and security within our organization. The customizable alerts and automated actions have streamlined our workflow and ensured policy compliance. While there were some areas for improvement, such as the learning curve and occasional performance lags, Teramind has proven to be an essential tool for effective employee monitoring. It has empowered us to make informed decisions and maintain a secure work environment. ----- ### "An awesome solution for monitoring behavior and productivity" — 5.0/5 > **Todd** | *31 January 2023* | Civil Engineering | Recommendation rating: 10.0/10 > > **Pros**: The product is very powerful yet is very easy to administer. I really like the fact that it can be used surreptitiously to monitor behavior, but also used to monitor user productivity. > > **Cons**: This product is not the least expensive option, however, when you factor in all the features it provides, it is worth it. > > Teramind is an excellent product that enables us to keep close tabs on user activity and prevent data exfiltration. It is easy to install and administer and as powerful as it is, it is very easy to administer. A very well written program\! ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/156340/teramind?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/156340/teramind) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data