About Teramind

Teramind offers employee monitoring, insider threat detection, and data loss prevention (DLP) solutions. Teramind UAM monitors user activities on applications, websites, file systems, network, email, social media and more. Behavioral rules can be created to automatically warn, block, notify, lockout or take other actions when an anomaly is detected. Its session recording feature allows investigation of incidents with video and optional audio recordings of users' desktop. Teramind DLP comes with all the features available in Teramind UAM plus: automated data discovery and classification with built-in support for many sensitive data types for personal information, health and financial information (PII/PHI/PFI). Its optical character recognition (OCR) module can detect content in real-time even inside images and videos. With support for activities, scheduling, and content-based rules, the system is effective in preventing data leaks in a wide range of scenarios including conforming with regulations like GDPR, HIPAA, PCI DSS and more. The solution can either be hosted in the cloud, on-premise or private cloud such as Amazon Web Services (AWS) and Microsoft Azure.
Teramind Software - Dashboard
Teramind Software - Risk analysis
Teramind Software - Productivity tracking
Teramind Software - Alerts and session recording
Teramind Software - Behavioral policies
Teramind Software - Employee page
Teramind video
Teramind Software - Dashboard - thumbnail
Teramind Software - Risk analysis - thumbnail
Teramind Software - Productivity tracking - thumbnail
Teramind Software - Alerts and session recording - thumbnail
Teramind Software - Behavioral policies - thumbnail

Teramind pricing

Teramind does not have a free version but does offer a free trial. Teramind paid version starts at USD 10.00/month.

Starting Price:
USD 10.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Teramind

Veriato Workforce Behavior Analytics

At Veriato, we believe understanding the human factor is key to driving workforce productivity, ensuring compliance,...

Teramind Reviews

Feature rating

Value for Money
4.1
Functionality
4.5
Ease of Use
4.4
Customer Support
4.5
5 reviews of 87 View all reviews
Brandon
Brandon
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/01/2018

Perfection for a virtual company

Improved overall company security and employee performance.

Pros

Globonics is a virtual company with employees working from home in many different locations. We needed a way to monitor these employees' performance. With Teramind we are able to:
1. Monitor emails both incoming/outgoing and we are able to search for key words across our entire enterprise's email flow
2. We monitor clock in / out performances. There is a tendency for people to clock in when working from home and simply not work for the first 30 to 60 minutes.
3. When we spot a productivity opportunity we can go back to the exact time and employee and watch their recorded video. We have used these videos during performance reviews.
4. The recorded videos can also be used to provide training on what we call EIO's (efficiency improvement opportunities). For example, a user spends 4 hours working on 100 items. The user was not using a series of hot keys programmed into our software. We took the video and showed a before and after. After user worked 130 items in 4 hours.
5. Teramind has an automated alert system that can be customized for many things but is robust even out of the box. It monitors for key website usage (monster.com/indeed/etc) and will let you know if your personnel are looking for other jobs. It monitors for file uploads, unauthorized printing, and more.
6. We are successfully using Teramind to satisfy SOC2 DLP (data loss prevention) audit requirements.
Needless to say we LOVE it!

Cons

When we were using the hosted version:
The only suggestion I have is to tweak how your licensing assignment works. When using the hosted version every time a "user" logs onto a computer it creates a new "employee" in Teramind and eats up a license automatically. There are times when our trainers travel to employee homes or when we have an onsite computer at a client that has multiple employees logon to it where we do not want this behavior. Instead, my suggestion is it creates a profile for each employee and track's their usage across ALL devices they log on to.

Now that we use our own internal server:
Teramind tracks by actual device and not by user so the licensing application issue no longer exists however, we still have many duplicate employees as it still creates a duplicate each time they logon to a different device.

Response from Teramind

Hi Brandon, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

Sorry to hear you had a bit of a hiccup with deployment. You can integrate Active Directory with Teramind for a smooth deployment of agents, which will prevent duplicate employee's from being automatically generated. Please reach out to our support staff if you require assistance with AD integration.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Replied 20/02/2018
Rony
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/06/2023

Unmatched Employee Monitoring Software

My overall experience with Teramind has been highly positive. The platform's robust employee monitoring capabilities have provided valuable insights into our team's activities. The ability to track and analyze user behavior has enhanced productivity and security within our organization. The customizable alerts and automated actions have streamlined our workflow and ensured policy compliance. While there were some areas for improvement, such as the learning curve and occasional performance lags, Teramind has proven to be an essential tool for effective employee monitoring. It has empowered us to make informed decisions and maintain a secure work environment.

Pros

Teramind impressed me with its standout features that revolutionized our employee monitoring experience. The powerful monitoring capabilities provided real-time insights into employee activities, helping us enhance productivity and security. The ability to track and analyze user behavior allowed us to identify potential risks and mitigate them proactively. The customizable alerts and automated actions streamlined our workflow, ensuring prompt response to any policy violations. The comprehensive reporting and analytics provided valuable data for optimizing processes and making informed decisions. Teramind has become an indispensable tool for efficient and secure employee monitoring.

Cons

While Teramind offers robust employee monitoring capabilities, there were a few areas that left room for improvement. One drawback was the complexity of the platform, which required a learning curve to fully utilize its features. The interface, while functional, could benefit from a more modern and user-friendly design. The pricing structure felt a bit on the higher side compared to some alternatives. Additionally, the system occasionally experienced performance lags, impacting real-time monitoring. Despite these limitations, Teramind remains a powerful employee monitoring solution with valuable features, but it could benefit from addressing these areas for enhancement.

Alternatives Considered

Time Doctor and DeskTime

Reasons for Switching to Teramind

After thorough evaluation of alternative products, I ultimately chose Teramind for its unmatched employee monitoring capabilities. Its robust features and comprehensive insights surpassed other options. The ability to track user behavior, customizable alerts, and automated actions set Teramind apart, ensuring a secure work environment. The intuitive interface and powerful reporting tools provided a seamless monitoring experience. While alternatives had their merits, Teramind's comprehensive feature set and advanced monitoring capabilities made it the clear choice for effective employee management.
Verified Reviewer
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
1
Functionality
3
Ease of Use
2
Customer Support
1

2
Reviewed on 19/10/2023

Teramind honest review

Pros

Lots of features, security features, screen recording

Cons

Bad UI, not flexible, bad customer support, lots of features I don't need etc.

Alternatives Considered

Insightful

Reasons for Choosing Teramind

Because Insightufl gave me more value

Switched From

Insightful
Todd
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/01/2023

An awesome solution for monitoring behavior and productivity

Teramind is an excellent product that enables us to keep close tabs on user activity and prevent data exfiltration. It is easy to install and administer and as powerful as it is, it is very easy to administer. A very well written program!

Pros

The product is very powerful yet is very easy to administer. I really like the fact that it can be used surreptitiously to monitor behavior, but also used to monitor user productivity.

Cons

This product is not the least expensive option, however, when you factor in all the features it provides, it is worth it.

Alternatives Considered

Veriato Workforce Behavior Analytics

Reasons for Switching to Teramind

Teramind checked all the boxes for us and was more robust and easier to administer. Because they offer three different tiers (Starter, UAM, DLP and Enterprise), it allowed us to select just what we needed, which in our particular case was UAM.
Iris
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 31/03/2020

Terrific Time Tracker

Overall, its great and it works for what it was implemented for. It accurately tracks hours and it is both app and web based so you can use it wherever you go.

Pros

This app definitely tracks time as long as you stay active. It works and is especially helpful during the shelter in place order we are all experiencing. Its easy to use and can work for employees and independent contractors alike. A great tool, most ideal for small business owners.

Cons

It will time out and try to reconnect for no apparent reason. It requires you to shut down the program and could require program repair to fully correct. It does not track what programs you are using which would be nice (possibly a upgraded account feature?) This would be helpful to report to the company tracking the hours.

Response from Teramind

Hi Iris, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with connection issues. Teramind can easily record which applications are being used as well as generate reports based on usage. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest and provide guidance for you in this area.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

Replied 12/03/2021

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