--- description: Review of Shop Boss Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Shop Boss | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Business Management Software](/directory/4371/business-management/software) > [Shop Boss](/software/156586/shop-boss-pro) # Shop Boss Canonical: https://www.softwareadvice.com.au/software/156586/shop-boss-pro Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/156586/shop-boss-pro?page=2) > Shop Boss Pro is cloud-based auto repair shop solution that helps auto shop owners with vehicle workflow management. The solution enables automotive repair shops to create customer invoices and manage vehicle repair history. Key features include a customer portal, repair tutorials and digital vehicle inspection (DVI). The DVI feature allows auto shops to send photos, videos and technician comments to vehicle owners. The solution also enables users to scan vehicle identification numbers (VIN) through a barcode scanner and search customer information along with vehicle details. Shop Boss provides multiple-shop management features and enables multiple users to log into the system. Users can coordinate through a live chat feature. Other features include a customer communication log, employee time clock, part pricing matrix and part inventory management. It also provides an appointment scheduling feature which can be integrated with business' websites. Shop Boss is available on a monthly subscription basis that includes support via email, phone and online FAQs. > > Verdict: Rated **4.4/5** by 89 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 89 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Vehlo - **Founded**: 2006 ## Commercial Context - **Starting Price**: USD 199.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Accounting - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Billing & Invoicing - CRM - Chat/Messaging - Client Portal - Communication Management - Customer Database - Customer History - Customizable Fields - Customizable Reports - Customizable Templates - Data Import/Export - Drag & Drop - Electronic Payments ## Integrations (15 total) - 360 Payments - AutoFlow - AutoOps - AutoServe1 - Back Office Suite - Broadly - Kukui - Nexpart Distribution Management - Openbay Otis - PartsTech - PayPal - QuickBooks Desktop - QuickBooks Online - Steer - Venmo ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Business Management Software](https://www.softwareadvice.com.au/directory/4371/business-management/software) ## Related Categories - [Business Management Software](https://www.softwareadvice.com.au/directory/4371/business-management/software) - [Car Repair Software](https://www.softwareadvice.com.au/directory/4261/auto-repair/software) - [Auto Body Software](https://www.softwareadvice.com.au/directory/71/auto-parts-store-software/software) ## Alternatives 1. 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[Dynamics 365](https://www.softwareadvice.com.au/software/106335/microsoft-dynamics-crm) — 4.4/5 (5824 reviews) ## Reviews ### "Shop Boss Review" — 3.0/5 > **Verified Reviewer** | *25 February 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: It's a user-friendly interface, making it easy to learn and access, with features like readily available labor time lookups, seamless integration of customer communication, and centralized management of work orders, and inventory. > > **Cons**: A lack of flexibility and customization options within the software, particularly regarding workflows and reporting features, which can sometimes feel rigid and not adaptable to unique my business needs > > I am quite pleased with the outcome of the program. ----- ### "Great software for most shops" — 4.0/5 > **Brantan** | *3 April 2025* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: Shop boss allows for the 3 C’s or complaint cause and correction. It makes workflow very straightforward and allows for quick repair orders that look professional > > **Cons**: The inventory system for a larger shop that has a large parts department needs some work for inventory tracking > > Shop Boss is great for most shops allowing for very professional repair orders ----- ### "Operations Support" — 3.0/5 > **Heather** | *27 January 2026* | Automotive | Recommendation rating: 4.0/10 > > **Pros**: Shop boss is simple to use and there is little to no learning curve. There are numerous reports in the system and this makes it easy to use out of the box. > > **Cons**: The system is not friendly for someone that owns multiple shops and is a challenge when selling tires, as it does not report DOT numbers. It is also lacking when it comes to AP and inventory controls. ----- ### "Improved our customer relations through visual inspection" — 4.0/5 > **CHAMSI** | *30 April 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Through the Shop Boss Digital Vehicle Inspection (DVI), there is a new way of enhancing the level of talking to our customers. It helps our customers develop more trust and understanding of the repairs that they need, which increase customer loyalty and frequent patronage.​ > > **Cons**: When uploading pictures, the DVI tool freezes, and this hampers the timely delivery of reports to customers. This disruption may prove disruptive to communication and lead to the impression that we are slow in attending to our clients’ needs.​ ----- ### "The efficiency of the application is in the name itself\!" — 4.0/5 > **Aditi** | *22 February 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: This really is going to be a rescue tip for newbies in the automotive field. While looking for secure payment gateways can be really hard, specially you are looking for a cost effective one, Shop Boss can actually be your knight in shining Armor. It's majorly focused to provide for the automobile field, it's inspection features are quite robust providing you with vast set of payment options like Venmo. It offers phenomenal integration tools to run deep quality checks. It helps in rendering faults that hard to crack. The tools are designed to offer customers the smoothest communication and it's really easy for them to use the application. Their Support has everything you need to know before going about the application. Because of it's niche, the implementation of the features is quite flexible and excellent at offering operational efficiency. > > **Cons**: Having been aquanted with this application for a brief period, has been amazing and so far we haven't encountered anything that needs to be worked on. > > While partnering with a new businesses comes with a lot of risk, applications like Shop Boss actually help in enhancing customer reliability and trust. It ensures that we deliver to our customers satisfaction levels and provide them with fluent communication via it's flexible and user-friendly set of tools. Ordering automobile parts is now the easiest task. It's really the best application that needs to be implemented quite frequently in this field to allow smooth operation of business and make it easy for our customers to opt for hastle-free repairing. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/156586/shop-boss-pro?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/156586/shop-boss-pro) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data